2 questions from our users
Alisterasked
I have an Optiflow 26 Bluetooth which was installed about 2 years ago now. The unit works fairly well, however, if you open the bath hot tap for a minute or so and then throttle back the flow rate of the tap, the temperature of the hot water shoots up from the set temperature (44degC) to a much higher temperature (70-80degC).
This is rather concerning when you have young children in the house.
Is this a known issue with the Optiflow product?
Does Bosch provide firmware updates for the Optiflow products?
Thanks
Alister
1 answer
Robert B.Bosch Hot Water & Heating
Hi Alister, we're sorry to hear about this issue that you have been experiencing with your unit. This issue is quite unusual. Please get in contact with us at 1300 30 70 37 any time between 7:30AM to 6PM (AEST) on a weekday to organise for a registered service agent to have a look at your unit.
Vicki C.asked
Why won't my bluetooth connect
8 answers
Your mobile with the blue tooth app activated, needs to be close to the heater unit to change settings and examine reports
Yes thanks done that
Robert B.Bosch Hot Water & Heating
Hi Vicki, thank you for your question. As David has suggested above, please ensure that the Bluetooth is turned on on your mobile device, and that the Optiflow is in close range to the device. Please do let us know if you are still experiencing difficulties connecting.
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