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Bosch Hot Water & Heating 26L
AlanAU
- Verified purchase
beware - unit takes 45 second to startup during winter
During cold weather, this unit runs at low flow for 45 seconds before switching to full flow.
This is extremely frustrating, as you need to waste 45s of water and stand in the cold before having a shower.
I brought this up. Bosch technicians came out, “re-calibrated” the unit 3 times then replaced the unit. It didn’t fix the problem. The technicians then called again and said that they’d spoken to Bosch in Europe due to several other people complaining and it’s apparently a “Design Feature” of the unit and not a defect.
I’m very disap...Read more
pointed with this unit, and wish I went with the Rinnai. On the plus side, winter is over, so on warmer days I’m starting to get hot water in a few second again. Another negative of this unit is it occasionally goes cold for 5 seconds for no reason.4 comments
Hi,
I have had Bosch come out several times and even replaced the unit. After nothing fixed it I was told by Bosch that the delayed startup is a “design feature” and can’t be fixed for me.
Robert B.Bosch Hot Water & Heating
Hi Alan,
As you have eluded to, this model has been designed to minimise water and energy consumption by reducing the flow rate during the start up phase. However to ensure the unit is operating as i... Read more
t should, can you please provide the serial number of the unit, your contact details, and the name of the Service Agent and we will advise them how to calibrate the water valve, which may improve your issue. Please send these details to [email protected].
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Robert B.Bosch Hot Water & Heating
Hi Alan,
Thank you for taking the time to leave your review – we are deeply sorry to hear about your experience and the inconvenience caused. As your unit is still within warranty, we would recommend... Read more
you get in touch with us again at 1300 30 70 37 from 8am to 6pm (AEST) during the week to arrange a service call.