Read also:
miracle chef air fryer oven deluxe luvele ultimate meat grinder lpmg700 vuly 360 swing set review bauhn 65 4k tv review aqua systems hose reel review kogan 32" agora smart led tv
Bosch Serie 8 WAS28440AU Questions & Answers
22 questions from our users
Raeleneasked
How do l use spin only
No answers
Marj Bullivantasked
I purchased this model at the end of 2014. I initially did not have problems but at one stage, cannot recall date (a few years ago) and documents filed away, I had to have warranty service done on it. It has progressively been getting more noisy, and I have not been as happy with the results. There are only two of us so workload for the machine is not excessive. In recent months, the noise is getting worse especially on the spin. On top of the normal warranty, I took out a 48 months extended warranty. Is my machine going to crash and die? Is my warranty still current as the receipts do not show full details of the normal warranty on purchase plus the extended warranty.
I have only had three washing machines since the 1970s, and the first two were brilliant. I am concerned that this machine is not even going to make six years.
Please advise of the warranty status and possible problems about to overcome my machine.
Marj Bullivant
2 answers
Bosch H.Bosch Home Appliances
Hi Marj,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine.
Bosch appliances have a 2 year manufacturing warranty. If you have a 4 year extended warranty through the retailer then it should still be within that warranty and you should contact them or their extended warranty company to discuss what they can do for you.
In regards to the issue, a washing machine being noisy is generally related to wear and tear or, it it happened earlier then maybe it was overloaded.
If you need any help, please contact us on 1300 369 744 we’ll investigate for you.
Regards,
Bosch Home Australia
Thank you for your response. It is good to know that it is still under warranty so I will contact the relevant business/person and discuss with them.
Regards, Marj Bullivant
Raymond Nasked
Hi.. I have a WAS28440AU 8kg.. love it.. but it now wont spin till water in only, filter has been cleaned n drain functioning good. If I move dial to them it displays the correct settings etc, but when press start, it fills up but wont spin/rotate the drum to wash. This only happens on all cycles. And drain pump works with draining.
I have had this problem just after filter problem be fixed with reset. We assume it is working to use turbo wash cycle but at the end of turbo wash cycle, cloths are still wet with door can be opened without sound of cycle completion ...
then, anyway to locate or read of problem with motor sounds under spin mode..
Thanks
No answers
BOBasked
Hi,
I have bosh WAS28440au/23 over 6 years but today the mashine have error code f:29 - water problem. Any help?
1 answer
Bosch H.Bosch Home Appliances
Hi BOB, Thanks for your question. We're sorry to hear that you're having issues with your Bosch WAS28440AU Washing Machine. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
ravinderasked
Hi I have Bosch WAS28440AU27 front washing machine. The handle on the door has broken or become dislodged. So when I shut the door the machine works but I can't open the door with the little latch or handle on it. I can buy the handle from Bosch at a very cheap price and it can't be very difficult to replace it. But I need to know how to get that handle out of the door. I don't want to pay 150 dollars for a technician visit. Can someone please help me? I just need to know how to separate the handle from the door.
2 answers
BoschHomeAUBosch Home Appliances
Hi ravinder,
Thanks for your question, we're sorry to hear that you're having issues with your Bosch WAS28440AU Washing Machine.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744.
Regards, BoschHomeAu
Did you even the read the whole question ????
Leanne Rasked
Hi.. I have a WAS28440AU 8kg.. love it.. but it now wont work on 3 wash cycles. If I move dial to them it displays the correct settings etc, but when press start, it fills up but wont spin/rotate the drum to wash. This only happens on 3 cycles.. Easy Care - Mixed Load - Delicate/Silk.
I have also had random instances when the cycle finishes (not any particular cycle) but the clothes are not properly spun. The other cycles all appear to wash fine. Any help?
1 answer
BoschHomeAUBosch Home Appliances
Hi Leanne R,
Thanks for your comment. We're sorry to hear that you're having issues with your Bosch WAS28440AU Washing Machine.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744.
Regards, BoschHomeAu
Kele0878asked
My lint filter is stuck. It turns approx 30 degrees anti clockwise but that it is. What can I do?
1 answer
BoschHomeAUBosch Home Appliances
Hi Kele0878,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch WAS28440AU Washing Machine.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
Lesando47asked
We have the Bosch WAS28440AU, also but the handle to open the door has broken, where can we get the parts please?
1 answer
BoschHomeAUBosch Home Appliances
Hi Lesando47,
Thanks for your question regarding your Bosch WAS28440AU Washing Machine.
Spare parts can be purchased over the phone with our After Sales Support team on 1300 369 744.
Regards, BoschHomeAu
Tezzaasked
Hi, I have a Bosch WAS28440AU, love this machine but lately the spin cycle is playing up. The operation times out but the clothes are still very wet. It hasn't spun them dry. The cycle is finished and no error code is displayed. I have to do a lone spin cycle to finish?
1 answer
BoschHomeAUBosch Home Appliances
Hi Tezza,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch WAS28440AU Washing Machine.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
Loire Vasked
How frequently should the filter at the floor of the machine be opened and cleaned out? I am not able to get down to the floor easily, and find it difficult to open the valve.
1 answer
Bosch H.Bosch Home Appliances
Hi Loire V,
Thanks for your question regarding the Bosch WAS28440AU Washing Machine.
We would recommend checking the pump at the bottom right hand corner of the machine a few times a year, or if you notice the water inside the machine isn't draining properly.
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
colinpaceyasked
My WAS28440AU has been a great machine and has worked hard.
However yesterday the machine stopped rotating the drum on spin cycle.
The drum rotates on wash cycle, so it's not a faulty motor.
When it reaches the spin cycle, the pump seems to remove the water from the machine but the drum doesn't start spinning. It just sits still for up to 5 minutes pumping non-existent water out, then gives up and displays an F18 error.
I have removed and cleaned the filter, and checked for blockages in the drain hose and the sump hose. I even removed and cleaned the pump. I even checked the bushes on the main motor for wear.
It's not an old machine but it is out of warranty.
Any suggestions as to what the problem may be?
I'm thinking the pump may be clapped out, even though it appears to be working.
Or could it perhaps be a faulty water level sensor?
Any assistance would be appreciated.
4 answers
Hi I think you need to direct your question to Bosch I don't know much about them sorry. I'm just a customer.
BoschHomeAUBosch Home Appliances
Hi Colinpacey,
Thanks for your comment, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch WAS28440AU Washing Machine.
We'd like to help you investigate, so could you please call our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
I tried calling, but was in the queue for a while and ran out of time.
Is there an email address that I can use?
Also, from where can I download a user manual, or even better a service manual?
These machines only come with a pamphlet.
Andrewvasked
How do you turn the beeping off at the end of the washing cycle?
1 answer
BoschHomeAUBosch Home Appliances
Hi Andrewv,
Thanks for your question regarding the end of cycle beeping on your Bosch WAS28440AU washing machine.
We recommend referring to page 5 of your user manual under 'Signal' to adjust the warning tones on the appliance. If you have any difficulties or do not have access to your user manual, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
helen.condranasked
How do i turn off the end of cycle beeper on Bosch Logixx 8 Sensitive? Model WAS28440AU. Lots of videos on how to do this on youtube but its the next model up and not the same.
3 answers
BoschHomeAUBosch Home Appliances
Hi Helen,
Thanks for your question regarding the end of cycle sounds on your Bosch WAS28440AU washing machine.
To turn the cycle sounds off please see page 5 of your user manual. If you don't have a copy of your user manual please contact our After Sales team on 1300 368 339 during business hours.
Regards, BoschHomeAu
Same as the youtube video, but you hold the top left button whilst turning the selector instead of the top right.
Thankyou so much :)
Beeb38asked
Door is jammed and dos light is flashing. How do I unlock the door???
2 answers
Turn machine off maybe restart and then pause straight away try that it might work if you have the open door feature on your machine.I have never had anything caught in the door so i am unsure but try that.
BoschHomeAUBosch Home Appliances
Hi Beeb38,
Thank you for your question regarding the Bosch WAS28440AU Washing Machine, we're sorry to hear that you are experiencing issues.
The flashing light and door jamming often is a cause of an error in the cycle; uneven load, or water not draining properly.
Please see the following video on what to do when the water is not draining properly from your machine here: https://www.youtube.com/watch?v=rXagvdpBMDU
If this does not resolve your problem please contact our After Sales Support team on 1300 368 339 during business hours so we are able to assist you further.
Regards BoschHomeAu
utamausasked
I can't find this model on the bosh website, yet it is still sold by appliance warehouse. Has it been discontinued? Are parts still available? If yes, how long for?
2 answers
Hi there... I'm not too sure if it has been discontinued. You might want to call Bosch directly to find out if they still have parts. I don't have this washing machine anymore. Sorry I couldn't help
BoschHomeAUBosch Home Appliances
Hi Utamaus,
Thanks for your question regarding our Bosch WAS28440AU Washing Machine.
The WAS28440AU has been superseded by newer models in Australia, however it is still possible to purchase this model through our retailers.
Regarding spare parts, Bosch retains spares for our home appliances for the anticipated lifespan of our products, which can be up to 10 years, so there should be no issue with replacements down the track if required.
If you have any further queries regarding this model, please do not hesitate to contact our Customer Service team on 1300 368 339 during business hours and we'll be happy to answer any further questions you have.
If you would like to review other Bosch Washing Machine models that are still available through our website, please see here: http://www.bosch-home.com.au/site-search.html?q=washing+machine
Regards, BoschHomeAu
catherine sandersonasked
my machine s 5 months old and power is not getting through. The power point is working. I have drained the water out. Before completely shutting down it was clicking a lot and restarting the program. Does it have a fuse ? Can I change it. I rang the Bosch no. and they are only open in business hours
1 answer
BoschHomeAUBosch Home Appliances
Hi thanks for your feedback.
We’re sorry that you’re not completely satisfied with washing machine and would like to help you resolve the issue.
Could you get in touch with our customer care team by emailing [email protected] with your contact details as soon as you can?
We’ll call you back shortly after.
Thanks, BoschHomeAU
Craigasked
Bosch WAS28440AU. Where is this machine manufactured?
2 answers
This one is made in Germany. Jump on the Bosch website and look at the tech specs. It notes where each product has been made.
i bought thid in au was told germany and assume the truth was told
buyer1asked
Is there a pedestal which is recommended for this machine?
Richodasked
Can I replace moldy door seal and is it expensive?
2 answers
Hi Richard, Yes you can replace the door seal. They are held in place by a wire clip and spring mechanism. They can be a bit tricky but there are some good videos on youtube - search for "Bosch WAS28440AU Logixx 8 door seal".
You should be able to order a replacement from your local Bosch service rep. My local rep was able to source most things.
I ordered one for mine as it perished and allowed water to spill out the front door. It was $165.00. You would think if they had a part that failed so quickly it could be sold cheaper to keep the customer happy. Unfortunately they chose to rip us off. If it wasn't such an expensive washer I would have scrapped it before giving those shysters another $165.
franc10asked
My bosch logixx is two yrs old, at the moment the spinner is playing up does anybody have a solution to the problem
1 answer
Our spinner started playing up, and also became very noisy (at just under 2 years old). It seems to be a common complaint reading the above.
Ours totally "fused the gears" and came up with F43.......it just stopped working. Bosch came out and are now replacing the machine, some 2 weeks after the fault came up and Bosch contacted. We only hope that we will not have the same problem, as the reason that I invested in such an expensive machine was the NAME, I hope that I am not disappointed in making such a large investment in a "dear" machine.
Other Front Loading Washing Machines
Samsung AddWash Front Loader
4.4(167)Haier HWF75AW Series
4.5(52)Euromaid WM5 / WM7
3.6(216)Ariston RSF82BAUS
4.2(26)Ariston RPD1067DAUS
4.2(21)LG WD1275TC5W
3.9(28)Other Front Loading Washing Machines
Samsung AddWash Front Loader
4.4(167)Haier HWF75AW Series
4.5(52)
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.Nov 01, 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.Nov 12, 2022
Listing monitored by Bosch Home Appliances representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.