Bosch SMS69T12AU / SMS69T18AU / SMS69T28AU

We have had it for over 7 years. Very satisfied with the performance and when it did break down I contacted Bosch for it was still under warranty. When the serviceman eventually arrived I was informed if the fault was caused by cockroaches I would have to pay for the repair. I was told I needed a new bottom circuit board but I would have to wait a couple of weeks for it to arrive. As luck would have it a second serviceman arrived with the same story regarding cockroaches however he stated I would need a new top circuit board and I would have to...

Overall, I am quite happy with this dishwasher. I have had it over 6 years and it has been faultless up to now. Always cleaned excellently and very quiet. Recently it stopped turning on. Called Bosch and they had a repairer out next day to diagnose the problem which was control module in the door. Parts were ordered and it was fixed day after parts arrived which did take about 2.5 weeks which is pretty standard for regional Queensland. Total cost was under $200 so was happy with that. The only other 'negative' is I too have experienced faded wo...

This dishwasher is fantastic, I can't fault the cleaning of dishes, but the buttons have completely worn off & you can't even programme your wash unless you have a photographic memory of all the buttons
Very disappointed when this could've been such a great dishwasher
Surely there must be a template sticker bosch can provide to rectify this problem

Purchased 18/1/2014 for $1743 including 60 months extra care warranty from Harvey Norman. E24 error 2022 cant be fixed. Less than 6 years and it’s throw away. Extra Care started from date of purchase. Paid for 5 years but this replaces the 2 years manufacturers warranty and doesn’t start after the 2 years. This means warranty ran out 18/1/2019. Absolutely pathetic for an expensive machine. Shame on Harvey Norman for selling 5 years warranty but only only really honouring 3 years. I could have bought a cheap dishwasher every year for what I paid for this one. Won’t buy again.

Not sure if I should be happy (it actually lasted for 5 years!) or frustrated.

Purchased SMS69T18AU/93 back in Aug 2014 for our new house, installed and started its lifecycle on Christmas Eve 2014. It reported E15 error exactly 5 years later on Christmas Eve after finishing dinner with a pile of dishes and dinning-ware to be washed, imagine that mess.

Tried to tilt the dishwasher to let out excessive water, opened the bottom panel to remove excessive liquid accumulated at the bottom which floated the floating wheel which subsequently triggere...

Bosch dishwasher SMS69T18AU/01SERIAL # 013020275263016349. Purchased 22 Feb 2014:

Purchased for $ 1510 @ Good Guys plus $ 169 for additional warranty via Good Guys.

Dec 2018: Various events of Fault code E015 then cleared but then failed and finally stopped with a E09. Activated the Good Guys extended warranty REF# 21777. At this point i believe Bosh should have dealt with this at no charge in hindsight considering the amount of failure by other customers i have read.

3 Jan 2022: First tech visit by so called authorised repairer ( PROUD APPL...

When the dishwasher just came out of the warranty period we started to get e09 error code. We called Bosch and were not helpful at all. Told us to contact our local repairer. When we talked to them they said it was unlikely to be repaired under warranty and we would be charged just to inspect. This is the top of the line domestic dishwasher, $2000 worth, should get more than 3 years?!?! Most of our appliances have been Bosch as we thought they would last. Every one of them has failed early, cost us a fortune, and no help from Bosch. Stay away, Bosch not worth the money, the disappointments, or the headaches. Overpriced, no service, rubbish.

I purchased a Bosch dishwasher new just over 4 years ago - 16/3/15 from Harvey Norman. It recently presented an error code of E15. I attempted to clear the error unsucessfully by following instructions from the manual. I then contacted a repair company to service the unit. What has happened since is a complete surprise and has cost me much more money than I expected. The repairman has attempted to sevice the unit citing a number of issues from damaged sump assembly to burnt out heat pump and controller module. Costs totalling $950 if I wished t...

Having to replace this dishwasher as the heater pump and sensor have both gone on it. So disappointed in Bosch, we paid $1,700 for this dishwasher thought buying German made we would be buying a quality dishwasher. We may as well have gone to Kmart. Biggest waste of money ever.

Our home is open plan and our old dishwasher (dishlex) died and was industrially noisy.
This model is whisper quiet. We often open the door whilst it’s running it’s that quiet.
Majority of the time it cleans quite well
The downfalls are it smells horrid regularly. As yes we do clean it regularly.
And it doesn’t dry very well through to not at all. It must be opened up directly after finishing and trays pulled out slightly to air dry ( a good teenage prompter to empty it)
The quietness cancels out all negatives for us though
Not sure exactly when purchased, a few years ago and gets well used by our family of 6.

Under Australian Consumer Law products are meant to last a expected life span. Well just six months out of a 2 year warranty does not cut it. I may well be in contact with Consumer Affairs to make an official complaint. Clearly the sheer number of the same problems by so many people is indicative of a faulty product. Our Made In Germany SMS69T12AU is a classic example. Broken sump and short circuiting heater unit will cost close to what we paid for it to be repaired. That and the fact it kept tripping our power board safety switch, means the thing could have been cause for serious concern. Class Action thoughts anyone?

Unfortunately like a lot of other reviews on this site, I am not satisfied with the life of this expensive product. It is just over three years old and bought as part of an entire kitchen package. In the last 2 months is onto it's second repair! The product is obviously not designed to last! The first repair was water leaking from the sump seal, causing the machine to trip the circuit. It cost me several hundred dollars to get 4 screws tightened which is apparently a common problem.
Now a few weeks later, it is not heating water. I have been...

Having searched the internet this seems to be a common problem. The dishwasher cleans very thoroughly and dries really well but this error keeps coming up. Paid $250 and a repair man came out said the screws were loose in the sump and water was dripping through tip the base, he said that if that doesn't fix the problem then I need a completely new sump. Could cost up to $600. A few months later the error started again. I'm concerned that by the time I get it fixed I would have spent over $1000. When I paid top dollar for this machine I didn't think that I would have problem after 3 years. What a shame!

Less than 3 years old but out of warranty. Machine has no power. Technician (at cost of $100) tells me that the main power board has failed and will cost around $500 to replace. Used to think Bosch was good quality. Won't be buying another. Would think a dishwasher priced a close to $2000 would last more than 3 years. Now need to decide whether to spend the $500 or buy a reliable product.

Great dishwasher. Have had different so called "Australian" made machines in the past but I can't go past this German made machine. Its lives up to the precision made standard that this brand is expected to live up to. It is very quiet and cleans very effectively, even better than other expensive dishwashers in the same price range. Just love the cutlery draw tray & the adjustable other racks for when yo have large pots & pans to wash.