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Bosch WAY32840AU
Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
DeborahSouth East Queensland, QLD
- WAY32840AU
- Verified purchase
Fantastic, when it works
It is be a great machine with some useful features and modes (towels, down, wool). Very good build quality. And quiet. It takes a large amount of washing. The special delicate settings can only do 2 or 3 kg loads, so that's a bit misleading for a 8 kg machine. The big problem is the electronic display module / control panel. Ours is not working. We have had many Bosch appliances over the years. Normally very hardy things. We moved house and now it doesn't work; can't get the thing to start. Quote to repair is over $600 and parts have to come fo...Read more
rm Germany say the agent. It's insured but it's very hard to battle along for such a long time till the claim in approved and they can fix it. A family of six really battling here! A disappointed, loyal customer. Right now I'm eying out rival German brands' 9 kg offerings.1 comment
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Billd
- 2 reviews
Faulty
Bought this at Harvey’s 3 years ago, was told it was top of the range so paid good money for it. It seemed to operate well until clothes started coming out smelly. Even in a well ventilated laundry with drawer left open and door rubber wiped dry each time, mound formed on the dispenser drawer and inner case. Lots of calls and inspections followed. Eventually these and the water shutoff valve were replaced as mould kept returning. 8 months later dispenser is emptying onto floor and mould has returned. Either a manufacturing fault or design defect and to date this has caused unending problems. I’m not alone with problems with Bosch washing machines which are giving the brand a bad reputation.
1 comment
Bosch H.Bosch Home Appliances
Hi Billd, Thanks for your review. We really appreciate the positive feedback about your Bosch WAY32840AU Washing Machine, we're glad to hear that you're enjoying the appliance. If you have any future ... Read more
queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
MegsyBundaberg
Bosch Washing machine WAY32840
This machine was good until E23 came up on it. Thought I was buying a top brand washing machine with good after care customer service. Purchased 2/15 took out 4 year extended warranty. Machine came up with E23. Called Bosch told me to phone to customer care centre waited over a week for a service person to look at machine, it is now 10 days and haven't heard back. NO family washing machine for 3 weeks now. I will certainly reconsider other brands before I buy Bosch products again if this is what extended warranty service is like
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Find out how Bosch WAY32840AU compares to other Front Loading Washing Machines
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chookletAU
- 12 reviews
- 2 likes
- WAY32840AU
- Verified purchase
Not sure I can trust this washing machine again
Have a Bosch (home professional) its about 14 months old. Today (Saturday of course) the washer decided to display error 23 and emptied its contents of water all through the laundry and passage carpet (new house). Washing is stuck inside and despite following all the recommendations can't get the door to open - so washing needs to sit inside until at least Monday. Even though this is under warrantee I am not sure I could trust it again to wash when I'm not at home. After reading other reviews it seems I'm not the only one to experience this problem. Have spent all day trying to get the water out of our new carpet. Would like to get a more reliable washing machine
2 comments
Bosch H.Bosch Home Appliances
Hi Chooklet,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch WAY32840AU Washing Machine.... Read more
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 to discuss further. Regards, BoschHomeAuSomeone from Bosch rang me but I still don't have a satisfactory resolution. Was questioned about the type of washing I put into the machine etc. I did follow the recommendations as per washing guides... Read more
etc, Regardless of this surely a washing machine should not pour out its entire contents of water onto expensive flooring. I accept that things can go wrong with machinery and for it to stop working and give an error code, but its not acceptable for a machine to flood like this. Is Bosch going to accept responsibility for future carpet replacements / or drying? I doubt it. As stated earlier there are other online reports of this model of washing machine doing the same thing.Similar opinion? Write a review on ieatwords.com.au!
AmyBrisbane
- 4 reviews
- 3 likes
- WAY32840AU
- Verified purchase
I would or could even let my husband use it....if I didn't LOVE my BOSCH Home Profesional sooo much
Our family uses 2 wash machines. My husband liked the top loader and I have had a Bosch MAXX front loader for the past 14 years. A time came when I would wash and my husband would hang clothes and I used both machines to get the job done (my husband was band from washing after he turned EVERYTHING pink). A couple of months ago our reasonably new top loader broke down and my husband suggested to new machine. His suggestion: another Bosch, why? he had noticed that the clothes washed in the Bosch MAXX were lint free, cleaner, could wash at higher ...Read more
temperatures (for things like dog blankets), fluffier and easier to hang. So imagine my joy when I thought of 2 BOCSH machines washing clothes the way I liked! The result: we purchased the BOCSH Home professional and this is a machine that takes washing to a new level. It has a light in the doorway and weighs the load which means I am loading the right weight to the chosen setting. It has great stain settings to choose from (and a true lover of washing will know that when stain removing, different weights can control the result, not just temperature), IDOS (Intelligent Dosing for detergent and softeners/extra detergent) which allows you to fill the containers and set your dose amounts and it will do the rest. It has 'AUTO' for those who don't have much time (or your a teenager/husband). A great feature that has been added: You can press 'PAUSE' and it allows you to add clothes to a load as oppose to the 2 minute wait for my other front loader. At the end of a cycle it even has a 'fluffing' cycle. If you love washing clothes and want better control over the results, get this machine. You will have to read the book first to navigate the detailed settings which are easy to follow but the wash results will testify for themselves. Just a note: my husband works his jeans hard been in construction and even his old jeans have washed up like new. His own observation.1 comment
BoschHomeAUBosch Home Appliances
Hi Amy,
Thanks for your review. We appreciate your positive feedback about your Bosch WAY32840AU Washing Machine and are delighted to hear that you're happy with the wash results.... Read more
Thank you also for sharing with other customers your tips and recommendations regarding the different wash cycles available. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Shimon SabahMelbourne
Superior in every way
we have converted to liquid detergent thanks to the automatic dosing
The machine detects in auto mode the amount of laundry, the degree of soiling and the type of fabric and the program do all thinking
The display is large and easy to read. The operation is simple and intuitive, the machine is very quiet and very easy to use we stick to the same liquid detergent and fabric softener, because then you have to adjust the dispensed only once.
Highly recommend
1 comment
BoschHomeAUBosch Home Appliances
Hi Shimon Sabah,
Thanks for your review. We appreciate your positive feedback about your Bosch WAY32840AU Washing Machine.... Read more
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 368 339 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Bill.BMelbourne
- 2 reviews
- 3 likes
True 8KG machine?
We just brought the Bosch Home Professional WAY32840AU paid top $$$ thinking and was told thats its a 8Kg washing machine thats why we brought it and only to find out once we took it home and started using that it weighs the clothing for each cycle you choose and to my understanding the only 8kg cycle is the cotton one the rest varies for e.g if you choose the towels cycle it only goes up to 3.5Kg so that is approx 3 large towels in the drum, when you buy a 8 kg machine you are buying it for a reason to use the 8kg capacity true? is there any way for over riding this feature? and is there a way to add/use a stain remover powder to the cycle?
3 comments
BoschHomeAUBosch Home Appliances
Hi Bill,
Thanks for your review, we appreciate your feedback regarding your Bosch WAY32840AU washing machine. ... Read more
The maximum wash capacity of this machine is 8kg, however the weight capacity can vary depending on the program selected. The weight capacity for each program varies to ensure that specific materials and items are washed correctly to avoid damage. This also assists in varying washing influences such as the amount of water and detergent used in the load. If we can be of any further assistance please do not hesitate to contact our After Sales Support team on 1300 368 339 during business hours. Regards BoschHomeAuCan a stain remover powder be added to the cycles if so where do I put the powder in?
BoschHomeAUBosch Home Appliances
Hi Bill,
Yes, stain remover powder can be added to a wash cycle. Please see page 10 of your user manual on where to put the stain remover powder here: http://www.bosch-home.com.au/appliances/laundry/washing-machines/WAY32840AU.html ... Read more
If you require any further assistance please do not hesitate to contact our After Sales Support team in 1300 368 339 during business hours. Regards BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
AmySYoung
Very disappointed, just want to take it back
I have been very disappointed as it makes all clothes pill heaps and faded. Clothes now look so worn out and I have only had the machine for 2 months. My 14 year old Hoover 5kg top loader was gentler on the clothes. Plus the spin at 1200rpm does not get the clothes any drier either. I also have it set to the dosage as recommended on washing liquid but it still foams up and sheets and towels could wash for up the three hours trying to get the foam out of them. I had been told this machine was the next best to a Miele. If this is what a top of th...Read more
e line bosch is like, I just want to go back to my old machine. Plus paid over $2000 for it. The worst thing is is I have no idea what can be done about it. Uses less water then old front loader So many things, pills and fades clothes, over foams, spin not as good as expected and very expensive considering all these things2 comments
BoschHomeAU S.Bosch Home Appliances
Hi Amy,
Thanks for your review, although you appear to be unhappy with your Bosch machine - we really appreciate your feedback. ... Read more
We would like to help you further - but unfortunately we can not identity you through Product Review, so we can do so - can you please send an email to: [email protected] with a list of your concerns / issues, include in the subject line "Customer Resolution SH201528”. Could you also please attach proof of purchase and the model, serial and FD numbers as well as any supporting photos. Once we get this information - we will endeavour to resolve your issues and ensure your case is reviewed with the up-most care. Regards, BoschHomeAuHave you spoken to Bosch for troubleshooting?
The VarioSoft drum that this model uses has been in production for many years and is known for being gentle on clothes so the results you are having are not normal.
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Questions & Answers
Bevin W.asked
What clearances do I need around washing machine?
1 answer
Bosch H.Bosch Home Appliances
Hi Bevin,
Thanks for the question regarding your Bosch WAY32840AU.
The installation dimensions are available on page 52 of the user/installation manual available at:
https://www.bosch-home.com.au/supportdetail/product/WAY32840AU/02#/Tabs=section-manuals/
It has diagrams and such to help understand what is needed.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Paulineasked
Can I just use a spin cycle on my machine as i need to spin jumper that i hand washed if i can please tell me how?
1 answer
Bosch H.Bosch Home Appliances
Hi Pauline,
Thanks for the question regarding your Bosch WAY32840AU.
This appliance has no spin cycle you can use without a wash cycle.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Charmaine L.asked
Unable to get a response over phone due to full mailbox and sent an online service request.
1 answer
Bosch H.Bosch Home Appliances
Hi Charmaine L.
So sorry you have been unable to get through to our customer support team. In order to protect our customer's privacy, we're unable to discuss your personal information online.
If you could email us at [email protected], quoting BSH4969 in the subject line along with your contact information and we'll arrange to call you. Regards, Bosch Home Australia
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Bosch H.Bosch Home Appliances
Hi Deborah,
Regards, Bosch Home AustraliaThanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine.
If there's anything we can do to help please contact us on 1300 369 744 and we’ll investigate for you.... Read more