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2 questions from our users
Rhonda Pasked
my son said it is not shaving he has tried but hair remains?????
2 answers
Sadly there's no solution. It's an extremely, badly-made, inferior device.
NOTHING you do or don't do can fix it. All I can suggest is get in quick (before your return/refund period expires) and see if you can get your money back.
In several decades of being a buyer and consumer I'd have to say this device comes in at the top of my list for "Worst Purchase Ever".
This is truly baffling. I have been using this shaver for several months and it is perfectly fine. Indeed, if you see hundreds of reviews everywhere everybody is happy. Perhaps it needs a bit of cleaning. Just remove the foil/cutter cassette, wash it in hot water and then reattach. Is there a visible vibration when you remove the cutter cassette? If not, there might be some damage and you should contact your supplier.
Ivan Kasked
Do the cutting elements have to be replaced and if so how often with daily use? Any ideas?
1 answer
Hi Ivan, I'm not sure. I've only had the shaver for about 6 weeks now so it's too early to tell. I don't recall the manual mentioning anything about replacing the cutting elements.
Regards,
Matt
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