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2 questions from our users

Rhonda P

Rhonda Pasked

Series 3 3010s

my son said it is not shaving he has tried but hair remains?????



2 answers
Suez777
Suez777

Sadly there's no solution. It's an extremely, badly-made, inferior device.
NOTHING you do or don't do can fix it. All I can suggest is get in quick (before your return/refund period expires) and see if you can get your money back.
In several decades of being a buyer and consumer I'd have to say this device comes in at the top of my list for "Worst Purchase Ever".

Richard
Richard

This is truly baffling. I have been using this shaver for several months and it is perfectly fine. Indeed, if you see hundreds of reviews everywhere everybody is happy. Perhaps it needs a bit of cleaning. Just remove the foil/cutter cassette, wash it in hot water and then reattach. Is there a visible vibration when you remove the cutter cassette? If not, there might be some damage and you should contact your supplier.

Ivan K

Ivan Kasked

Series 3 3010s

Do the cutting elements have to be replaced and if so how often with daily use? Any ideas?

1 answer
Cassie1980
Cassie1980

Hi Ivan, I'm not sure. I've only had the shaver for about 6 weeks now so it's too early to tell. I don't recall the manual mentioning anything about replacing the cutting elements.



Regards,

Matt

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