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Katherine
- 2 reviews
Completely inaccurate
Completely inaccurate readings, consistently 2 degrees lower than expected, I have consistently had hypothermia temperature reading for a whole week now, checked against another medical thermometer to confirm reading is false. Changing batteries does not correct this. Waste of money and dangerous if it is used as a screening thermometer for Covid 19.
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Inaccurate
It showed my child's temperature as 34.8 and my other child had a fever of 38. Both are completely fine. I then checked with an ear thermometer and they were both normal in low 37 range. Sometimes it shows what seem to be accurate readings. However then a few hours later it shows them w a fever and extreme low body temperature. Waste of money.
Purchased in January 2021 at Shopper's Drug Mart for A$89.99.
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Prakash GautamHamilton, NZ (now)
- 4 reviews
Never shows true temperature...
We bought in New Zealand for around $150. We have a baby and liked the idea of non contact thermometer. It always shows high temperature than actual. It scared us once when it showed 40.5degC of our son and we immediately went to the hospital. It is not consisnent, not realiable and not acurate. I wouldn't recommend to buy at all.
Purchased in March 2021 at Life Pharmacy for A$150.00.
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Find out how Braun No Touch + Forehead NTF3000 compares to other Baby Thermometers
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Misleading and inaccurate
Not reliable at all. How can it produce such different readings every single time? Parents rely on the Braun name when they buy this expensive device. Surely, if the device does not work properly or only works under unrealistic conditions, you have to make it clear before the device is purchased.
Purchased in August 2021 at Baby Bunting Physical store for A$100.00.
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ChristopheroziSydney
- 5 reviews
- 2 likes
It works as specified
I have used this thermometer and found it to show accurate readings when compared to other thermometers. It also shows repeatable temperature readings. The performance of this thermometer is dependent upon following the operating instructions. If the operating instructions are not followed then the inaccuracy and repeatability in the temperature readings will occur. The ease of use and speed of obtaining a temperature readings make it an excellent choice of thermometers as it means a non-contact temperature can be made, just as is done in a doc...Read more
tors surgery. Non-contact means no awkward in ear insertions, no replacement of plastic protective covers, no cleaning or sterilisation of the thermometer is required. The only problem with the no touch thermometer is it won’t work when the room temperature is below 15C as detailed in the operating instructions.Purchased in February 2021.
1 comment
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The reviewer stated that an incentive was offered for this review
PietroSydney, NSW
Waste of money
This product gives completely inaccurate readings. Temperature readings are either too low, too high with a variation of more than 2C.
I've followed all the guides and troubleshooting but with no help.
Completely unusable.
Purchased in April 2021 at Baby Bunting Physical store for A$89.00.
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IrenePerth, WA
Useless
Inaccurate, useless and expensive.I wouldn’t recommend it. I’ll try to get my money back from where I bought it.
I’m so disappointed. How the Braun can even put on the market something like that?
Purchased in April 2021 for A$100.00.
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Unaccurate
Can take multiple readings and get +/- 0.5 degree differences each time, we usually have to take multiple readings until we get the one we want.
Today it's showing my infant has a temperature of 38.1 degrees, however a digital thermometer in the armpit says 36.0.
Purchased in February 2021.
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This product gives the wrong temperature, item is useless. Took my new born to A&E
This product gives the wrong temperature, item is useless. Took my new born to A&E and nearly but her through something that she didn't even need. Only if we knew before hand that the product doesn't do what it says it does. It reads a higher temp, incorrect temperature is recorded.
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Find out how Braun No Touch + Forehead NTF3000 compares to other Baby Thermometers
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Skye WSouth East Queensland, QLD
- 6 reviews
- 1 like
- Verified purchase
So unreliable
Purchased this product as we have purchased the brand in the past and unfortunately the product gave different results each time and the results were dramatic as well. Quiet distressing as well because we have a newborn.
We were told to take the baby to the thermometer, and to always keep it in the one spot.
Rather difficult, when trying to make life easy with a Bub.
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KellyFMid North Coast, NSW
- 6 reviews
Total waste of money
I finally invested in what I thought was a great thermometer at an expensive price. This thermometer is completely inaccurate, absolutely useless. Never gave anywhere close to the same reading when done again and when my child is sick the last thing I want to be worried about is sweeping it across their head in the right motion to get a reading. I ended up throwing it in the bin. I wasnt going to sell it or pass it on for someone else to have the same problems while their child was sick. I really thought I was investing in something great and reliable. I was incredibly disappointed, especially because of the cost.
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HenriqueGreater Melbourne (Inner), VIC
- 3 reviews
Unreliable!
I'm glad I didn't buy - was given to me as a present.
Never reliable since taking it of the package.
A lot of times reads 39 degrees, at the same time a normal thermometer reads 37.
Sometimes it reads close to the right temperature, but what is the use of that, if you don't know it is right until you check on the normal thermometer?
Most of the reviews I read here are experiencing the same problem!
Maybe the forehead is not an adequate place to measure the temperature.
And all this inaccuracy costs $145?!
I have a feeling that this thermometer is money-grabbing a scam.
...Read more
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So inaccurate
I agree with all the negative reviews of this thermometer. I bought this as it was supposed to be the most accurate but after weeks of my son getting consistently high temperatures on this (even though he gp showed lower), the gp referred us to a pediatrician for further tests. He took his temperature rectally as it’s apparently the ‘gold standard’ and doesn’t lie and it came back completely normal, even though the Braun was showing much higher at the same time. The pediatrician also said these infrared thermometers aren’t accurate for small ch...Read more
ildren and recommended a regular underarm thermometer (adding a degree to the reading). I’ve been using this method since then and have found it much more accurate. This thermometer is such a waste of money and causes a lot of unnecessary stress due to the high readings.Similar opinion? Write a review on ieatwords.com.au!
Defective from new.
Bought two. One for my wife, to track her health while undergoing Chemotherapy, and the other for my daughter and her two children; an infant, and a seven year old fighting off both versions of the flu this year. Neither instrument ever read above 96.X. I used two oral thermometers (both digital) and one to be used in the patient's ear. Within a 5 minute period, Oral devices used once each, and the ear device used once in each ear, provided an average reading of 97.4, which for me is within 0.4 +/- of my normal temp.
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Unreliable temperature readings
Purchased from chemist warehouse. Temperature readings very variable. We had to double check the reading with other tympanic thermometer. Very disappointing that this piece of equipment can not accurately give the temperature. Unfortunately I will not be replacing this one with the same when the time comes but will seek a better device.
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Find out how Braun No Touch + Forehead NTF3000 compares to other Baby Thermometers
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VINNIESSouth East Queensland, QLD
- 7 reviews
Inaccurate and Waste of Money
Purchased from Chemist Warehouse to check our little one as he was always getting sick at child care and the thermometer most of the time reading 34 degrees, costing us time and money running to the doctors and once to emergency children's hospital, we were worried and the doctor also checked temperature and the Braun was wrong, I should have read all the reviews before buying it, rang Braun and wanted me to post it to Melbourne from Brisbane for testing and no local agent to drop it off to check it. Big waste of money. Did finally replaced the product.
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JBmumma
- 2 reviews
Very inaccurate
Bought this thermometer thinking that a good expensive one would be better than a cheap oral thermometer, but am so disappointed in this one. While it is nice and easy to use, the results can vary so much that I’ve found I have to take my sons temperature about 5 or 6 times in a row and average them out. This is very distressing for him and me when he’s up at night with a fever and the light in his eyes is upsetting him and I’m getting readings that can vary from 37 to 42.5 depending how exactly I can hold it near his wiggly head. A variation i...Read more
n results like that could mean the difference between having a bit of panadol or rushing off to hospital, so I just think the readings are too inconsistent to be reliable. Its very stressful when you’re kids are sick, you want to know how to help them and this thermometer is just all over the place.Similar opinion? Write a review on ieatwords.com.au!
Emma J
- 10 reviews
- Verified purchase
Inaccurate most of the time
This product was on my wish list for my registry when choosing products for my newborn I was excited knowing that I wouldn't have to be trying to struggle when my baby was sick to try and take her temperature. This was all in good in theory but every reading was different to the last. Very inaccurate device.
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Review collected in partnership with Braun Thermometers
SarahAdelaide
- 5 reviews
- 1 like
Inaccurate, Pure Crap
We purchased this on sale from Chemist Warehouse as we were told forehead thermometers are the most accurate. Being first time parents and a bit worried our child had a temperature we were really relying on this to ease our minds. Started using it in the afternoon and would test it 4 times in the same spot and kept coming back with readings anywhere between 37-41degrees. We monitored it all night and we also took his underarm temperature because we were unsure the forhead one was working and the underarm came back at a normal 36 degrees.
We w...Read more
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NotadummydadSydney
Don’t buy into all this negativity.
We have this for our baby and have used it on our selves several times to. We love it. It consitantly gives me and my wife readings within .2 celcius I. Ourselves when we are not warm. Our baby’s temperature can fluctuate up to .5 or so but people need to remover this is surface temperature! If he has just been crying heavily or throwing a tantrum it will obviously slightly affect the results.
I think this is best used as an indicater if you need to use a more invasive measuring, like rectal.
The reviews here that really bother me is a...Read more
ll the people saying they had a high reading at home and the. Took him to ER and got unnecessary spinal taps, liquids, and blood work.....what crap! When you go to the hospital the triage nurse would have checked his temperature and based their testing of that... they don’t just do a spinal tap because you claim your touchesles monitor (which they all say isn’t as accurate) had a high reading when you were home. All In all I like the product and don’t regret the purchase. But you need to follow its instructions..same as anything.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Ishag Maasked
Dear Sirs,
Will you please quote us BRAUN NTF 3000 FOREHEAD THERMOMETER for 50,000 pcs at soonest?
Your earliest and constructive reply, that is highly appreciated.
Thanks for your keen corporation.
Best regards.
Ishag Ma Chen-An
Business Development & Marketing Manager
ALESAYIEXO TRADING CO., LTD.
P. O. Box 50897, Jeddah 21533, Saudi Arabia,
MP: +966 503658925 (WhatsApp, imo, Wechat, totok),
Skype ID: ishagma2013,
2 answers
Customer ServiceBraun Thermometers
Hello
We are only the Australian distributors of Braun and not manufactuers, so we cannot supply an order like this. Please contact the manufacturers, Helen of Troy to discuss your requirements. Here is their contact details: https://www.helenoftroy.com/consumer-services/
Kind Regards, Braun Australia
Thanks for your positive response.
BR
Ishag Ma
Courtney N.asked
My thermometer wont turn on at all. It used to work fine now even if I have brand new batteries it wont budge. Any ideas?
1 answer
Customer ServiceBraun Thermometers
Hi Courtney! Technical support questions for this product should be directed to Freecall 1800 655 841 (during business hours) or email [email protected]. Kind Regards, Braun.
Deedee123asked
I'm wanting to know why everytime i use this it keeps giving inaccurate readings, in the beginning it worked fine for about a month or 2 then the readings just started to become way way off giving me above 40° readings or low readings all the time, I'm finding myself always have to double check with an under arm thermometer now since ending up at ER in the wee hours to be told there's absolutely nothing wrong after this kept giving me 40° readings. Can you please help as to what it wrong?
2 answers
It’s just a bad product!
Customer ServiceBraun Thermometers
Hi DeeDee
If your unit was working in the beginning and now is giving wildly fluctuating readings, there could be a technical issue that's causing it. We are happy to investigate and if it's faulty replace under our warranty terms. Please contact our Customer Service team on Freecall 1800 655 841 during business hours, or email [email protected]. Please note there can be a longer waiting period for email enquiries. Kind Regards, Braun.
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Customer ServiceBraun Thermometers
Thankyou very much for your feedback and great advice on the product, Christopherozi. We very much appreciate the time you took to write this review. Kind Regards, Braun