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Reviews

1.6

39 reviews
5
(3)
4
(2)
3
(0)
2
(4)
1
(30)
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Katherine

Katherine

  • 2 reviews

Completely inaccurate

published

Completely inaccurate readings, consistently 2 degrees lower than expected, I have consistently had hypothermia temperature reading for a whole week now, checked against another medical thermometer to confirm reading is false. Changing batteries does not correct this. Waste of money and dangerous if it is used as a screening thermometer for Covid 19.

Inaccurate

published

It showed my child's temperature as 34.8 and my other child had a fever of 38. Both are completely fine. I then checked with an ear thermometer and they were both normal in low 37 range. Sometimes it shows what seem to be accurate readings. However then a few hours later it shows them w a fever and extreme low body temperature. Waste of money.



Purchased in January 2021 at Shopper's Drug Mart for A$89.99.

Prakash Gautam

Prakash GautamHamilton, NZ (now)

  • 4 reviews

Never shows true temperature...

published

We bought in New Zealand for around $150. We have a baby and liked the idea of non contact thermometer. It always shows high temperature than actual. It scared us once when it showed 40.5degC of our son and we immediately went to the hospital. It is not consisnent, not realiable and not acurate. I wouldn't recommend to buy at all.

Purchased in March 2021 at Life Pharmacy for A$150.00.



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Misleading and inaccurate

published

Not reliable at all. How can it produce such different readings every single time? Parents rely on the Braun name when they buy this expensive device. Surely, if the device does not work properly or only works under unrealistic conditions, you have to make it clear before the device is purchased.

Purchased in August 2021 at Baby Bunting Physical store for A$100.00.

Christopherozi

ChristopheroziSydney

  • 5 reviews
  • 2 likes

It works as specified

published

Purchased in February 2021.

1 comment
Braun Thermometers
Customer ServiceBraun Thermometers

Thankyou very much for your feedback and great advice on the product, Christopherozi. We very much appreciate the time you took to write this review. Kind Regards, Braun

The reviewer stated that an incentive was offered for this review

Pietro

PietroSydney, NSW

Waste of money

published

This product gives completely inaccurate readings. Temperature readings are either too low, too high with a variation of more than 2C.
I've followed all the guides and troubleshooting but with no help.
Completely unusable.

Purchased in April 2021 at Baby Bunting Physical store for A$89.00.

Irene

IrenePerth, WA

Useless

published

Inaccurate, useless and expensive.I wouldn’t recommend it. I’ll try to get my money back from where I bought it.
I’m so disappointed. How the Braun can even put on the market something like that?

Purchased in April 2021 for A$100.00.

Unaccurate

published

Can take multiple readings and get +/- 0.5 degree differences each time, we usually have to take multiple readings until we get the one we want.

Today it's showing my infant has a temperature of 38.1 degrees, however a digital thermometer in the armpit says 36.0.

Purchased in February 2021.

This product gives the wrong temperature, item is useless. Took my new born to A&E

published

This product gives the wrong temperature, item is useless. Took my new born to A&E and nearly but her through something that she didn't even need. Only if we knew before hand that the product doesn't do what it says it does. It reads a higher temp, incorrect temperature is recorded.

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Skye W

Skye WSouth East Queensland, QLD

  • 6 reviews
  • 1 like
  • Verified purchase

So unreliable

published

Purchased this product as we have purchased the brand in the past and unfortunately the product gave different results each time and the results were dramatic as well. Quiet distressing as well because we have a newborn.
We were told to take the baby to the thermometer, and to always keep it in the one spot.
Rather difficult, when trying to make life easy with a Bub.

KellyF

KellyFMid North Coast, NSW

  • 6 reviews

Total waste of money

published

I finally invested in what I thought was a great thermometer at an expensive price. This thermometer is completely inaccurate, absolutely useless. Never gave anywhere close to the same reading when done again and when my child is sick the last thing I want to be worried about is sweeping it across their head in the right motion to get a reading. I ended up throwing it in the bin. I wasnt going to sell it or pass it on for someone else to have the same problems while their child was sick. I really thought I was investing in something great and reliable. I was incredibly disappointed, especially because of the cost.

Henrique

HenriqueGreater Melbourne (Inner), VIC

  • 3 reviews

Unreliable!

published

So inaccurate

published

Defective from new.

published

Bought two. One for my wife, to track her health while undergoing Chemotherapy, and the other for my daughter and her two children; an infant, and a seven year old fighting off both versions of the flu this year. Neither instrument ever read above 96.X. I used two oral thermometers (both digital) and one to be used in the patient's ear. Within a 5 minute period, Oral devices used once each, and the ear device used once in each ear, provided an average reading of 97.4, which for me is within 0.4 +/- of my normal temp.

Unreliable temperature readings

published

Purchased from chemist warehouse. Temperature readings very variable. We had to double check the reading with other tympanic thermometer. Very disappointing that this piece of equipment can not accurately give the temperature. Unfortunately I will not be replacing this one with the same when the time comes but will seek a better device.

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VINNIES

VINNIESSouth East Queensland, QLD

  • 7 reviews

Inaccurate and Waste of Money

published

Purchased from Chemist Warehouse to check our little one as he was always getting sick at child care and the thermometer most of the time reading 34 degrees, costing us time and money running to the doctors and once to emergency children's hospital, we were worried and the doctor also checked temperature and the Braun was wrong, I should have read all the reviews before buying it, rang Braun and wanted me to post it to Melbourne from Brisbane for testing and no local agent to drop it off to check it. Big waste of money. Did finally replaced the product.

JBmumma

JBmumma

  • 2 reviews

Very inaccurate

published
Emma J

Emma J

  • 10 reviews
  • Verified purchase

Inaccurate most of the time

published

This product was on my wish list for my registry when choosing products for my newborn I was excited knowing that I wouldn't have to be trying to struggle when my baby was sick to try and take her temperature. This was all in good in theory but every reading was different to the last. Very inaccurate device.

Review collected in partnership with Braun Thermometers

Sarah

SarahAdelaide

  • 5 reviews
  • 1 like

Inaccurate, Pure Crap

published

Don’t buy into all this negativity.

published
Page 1 of 2

Questions & Answers

Ishag Ma

Ishag Maasked

Dear Sirs,

Will you please quote us BRAUN NTF 3000 FOREHEAD THERMOMETER for 50,000 pcs at soonest?

Your earliest and constructive reply, that is highly appreciated.
Thanks for your keen corporation.

Best regards.

Ishag Ma Chen-An

Business Development & Marketing Manager
ALESAYIEXO TRADING CO., LTD.
P. O. Box 50897, Jeddah 21533, Saudi Arabia,
MP: +966 503658925 (WhatsApp, imo, Wechat, totok),
Skype ID: ishagma2013,

2 answers
Braun Thermometers
Customer ServiceBraun Thermometers

Hello
We are only the Australian distributors of Braun and not manufactuers, so we cannot supply an order like this. Please contact the manufacturers, Helen of Troy to discuss your requirements. Here is their contact details: https://www.helenoftroy.com/consumer-services/

Kind Regards, Braun Australia

Ishag Ma
Ishag Ma

Thanks for your positive response.

BR

Ishag Ma

Courtney N.

Courtney N.asked

My thermometer wont turn on at all. It used to work fine now even if I have brand new batteries it wont budge. Any ideas?

1 answer
Braun Thermometers
Customer ServiceBraun Thermometers

Hi Courtney! Technical support questions for this product should be directed to Freecall 1800 655 841 (during business hours) or email [email protected]. Kind Regards, Braun.

Deedee123

Deedee123asked

I'm wanting to know why everytime i use this it keeps giving inaccurate readings, in the beginning it worked fine for about a month or 2 then the readings just started to become way way off giving me above 40° readings or low readings all the time, I'm finding myself always have to double check with an under arm thermometer now since ending up at ER in the wee hours to be told there's absolutely nothing wrong after this kept giving me 40° readings. Can you please help as to what it wrong?

2 answers
Pietro
Pietro

It’s just a bad product!

Braun Thermometers
Customer ServiceBraun Thermometers

Hi DeeDee
If your unit was working in the beginning and now is giving wildly fluctuating readings, there could be a technical issue that's causing it. We are happy to investigate and if it's faulty replace under our warranty terms. Please contact our Customer Service team on Freecall 1800 655 841 during business hours, or email [email protected]. Please note there can be a longer waiting period for email enquiries. Kind Regards, Braun.

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