Breville Infuser BES840BKS (Black Sesame) Questions & Answers

The main control board is faulty and cannot be economically replaced

if the coffee runs through in about 30 seconds, and it looks and tastes OK with decent crema, I'd suggest the gauge is broken. If it's still under warranty can you get the shop to take a look?

So far these are my observations.

Pressurized single shot basket- barely reach espresso zone-little crema

Pressurized double shot basket- pre-infusion stage-barely any crema

Unpressurized single shot basket-able to reach perfect espresso stage-perfect crema

Unpressurized double shot basket- no movemen-no crema.

"Unpressurized single shot basket-able to reach perfect espresso stage-perfect crema "

I don't understand your comment above- it sounds like the gauge is working. If that's not what you mean and the gauge is not moving at all altho you're getting good crema, you need to bring it in for service to get the gauge fixed,

The only other thing i can think of - is it possible that SB ground your beans way too coarse. It should be like fine sand,

Thanks. Unplugging for 12 hours overnight, and then reprogramming the time for a double shot seems to have worked thanks. Unplugging for a short time did not though.

Your machine should have a black flexible disk. You need cleaning tablets (doesn't matter which brand, buy at a coffee supplier or ebay). I use a half tablet as that is enough.
1. Turn the machine OFF. MUST BE OFF (see steps 7 and 8)
2. Fill the water reservoir and empty the trays (otherwise it will overflow during the cleaning cycle)
3. Put any sieve (coffee basket) in the handle
4. Put the black disk on top of the sieve (hollow side up)
5. Put the cleaning tablet in the centre of the black disk and attach the handle to the machine
6. Put a jug under the coffee outlet
7. Hold down BOTH right hand side buttons (the one and two cup),
8. While holding these two buttons, press and HOLD the start button for about three seconds
9. The machine will turn on and the cleaning cycle will start.
The cycle takes about 5-7 mins and is a series of flushes that use about half the reservoir. After the cycle is finished, the machine will beep and turn itself on for normal use.
I often find the tablet isn't fully used.
Recommendations: flush the handles assembly and empty the tray. Refill the reservoir and run a second cleaning cycle without a tablet. Run some steam and water before use.
To unblock the steam outlet, there should be a little pin. I believe the steam nozzle tip can be removed and soaked, if badly blocked. I haven't needed to unblock the nozzle as I thoroughly wipe the nozzle and flush with steam IMMEDIATELY after use.
I usually need to run the cleaning cycle every two or three weeks. You also need to change the filters in the water reservoir every two or three months (depends on tour water quality). They can be bought from Breville. Probably also available online and from coffee suppliers.

Thankyou so much for information.
Have cleaned my beautiful coffee machine as directed.
Now have beautiful fresh coffee again.
Great investment.
Thankyou again from a coffee lover.

Contact the store. Looks like you have a lemon. They are obliged to replace it under law.

Unfortunately I bought it online through JB-HIFI and it was the last one they had in stock, so I don't know how replacements would go?