Breville Dynamic Duo BEP920

This machine recently died after 2.5 years and it's been a disaster dealing with customer service. Official warranty is 2 years.

Called up Breville, agreed to inspect for free, dropped off at authorised repairer.
Repairer inspected machine, told verbally that 70% of machine needs to be replaced for $391 of parts with Breville to cover labour.

Later told verbally by repairer that 80% of the machine needs to be replaced for $440 of labour with Breville to cover parts. Can't seem to get a straight answer.

Numerous phone calls to Breville - seem...Read more

I am not a typical coffee drinker and I only drink iced coffee. My partner loves her coffee but only hot and in latte form. This is our first coffee espresso machine. Beforehand, my partner had a pod machine, and a manual plunger, instant, and the premix sachets. None of those had previously fulfilled her appetite. But now we have had the Dynamic Duo for the past 6 weeks, we have learnt to make a coffee better than we get at most cafes and coffee specialists.
The machine itself comes with all you need to make a coffee exactly to how you would ...Read more

Bought the BES900 back in 2011. Brilliant machine. This one is even better.

Makes cafe quality coffee every time after dialling in the grinder. To be honest, that does get annoying and can require extra effort to get right sometimes. Every time you get new beans, the process starts again. But once you get it right, it’s a high five moment and worth the time and effort.

Freshly roasted beans make a huge difference to the quality of your espresso with this machine and I recommend you find a good roaster to get the most out of your investme...Read more

Finally after all the years found the perfect coffee maker for a reasonable price.
We have had this machine for over 18mths now and has never had an issue running on avg 4-6 cups every day.
As with any coffee machine it takes a little bit of setting up initially (very easy) but once you have it to your liking it is very consistent and works perfect every time. The bonus is the 2 boilers which lets you froth milk and extract a shot of coffee simultaneously.
With options such as adjusting shot duration & temp and the grind size on the grinder ...Read more

I bought the Dynamic duo after 8 years of using a Sunbeam dual boiler and grinder. I had to say that even as an experienced barista I struggled to get a decent coffee out of the machine despite several weeks of effort. Eventually I realised the grinder was at fault as the coffee was clumping extensively which was leading to an effect called channelling where the coffee does not extract properly due to weaknesses in the puck. I had the grinder replaced and the new grinder was better but I am still not happy with it as it continues to grind with ...Read more

I had and loved my Classic Gaggia for about 10 years, and it had to be retired. I researched for dual boiler machines. Most of them are in the $3k+range. I have used the Giotto rocket. Then I saw this Breville dual boiler. My brother had the Breville original dual boiler (BES900), it worked really well. I bought mIne 1.5 years ago. The current model is improved plus you can empty the boilers; useful if you are away and not using the machines for awhile and, to descale the boilers.

The Setting you can choose on Breville is much bette...Read more

For a person who loves coffee but with almost no experience in making one, aside from the ones you add hot water, this machine is meant for those who don't just enjoy a good cuppa but also has a keen interest in making minute changes to the limitless configurations for that perfect pull. If you're like me, you'll be on youtube, blogs, talking to friends who has similar interests, harassing barristas in cafes, etc. to try and learn as much as possible. If this sounds like a lot of work for a cup, it is and if this isn't your thing, then this mat...Read more

A few years ago I hated coffee. I was single.
Then I met a girl, we drank coffee... I liked her. I had Caramel Cap's with extra Sugar.
Later, we were engaged, I liked her more, I hated coffee less. Only Sugar.
Now we are married, I love her. But also need a Double Shot Espresso at 92 Degrees.

THIS machine is perfect, makes fantastic quality coffee every time. Has the ability to be fine tuned to individual preferences, whilst also not being to complicated for the newbie. I've set the timer to wake the machine 7am every morning. I can ste...Read more