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1 question from our users

Nic

Nicasked

BNE800SHY (Smoked Hickory)

Hello. My Creatista machine is less than 6 months old. All of a sudden it makes a loud continuous noise and nothing else happens. Do I xontact Nespresso or retailer?



1 answer
Maggie3029
Maggie3029

I’d say Nespresso. Have you descaled it in the 6 months you’ve had it. If not go to maintenance and follow the instructions, there may be a scale build up. But I’m guessing. I think ringing Nespresso is your best option. Hope they sort it out quickly for you. My daughter had a problem with hers when it was close to a year old. Nespresso replaced it with a new one. So they seem to be pretty good.

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