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Reviews

2.1

25 reviews
5
(6)
4
(1)
3
(0)
2
(1)
1
(17)
  • Customer Service
    1.8 (4)
  • Timeliness
    2.5 (4)
  • Job Satisfaction
    1.3 (4)
  • Rates and Fees
    1.5 (4)
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shaunalav

shaunalavSydney, NSW

Shocking customer service

published

Super expensive! Got them out for my clipsal repair. I paid them around $3000. Said they'd give me a report for my insurance which I chased and chased. Nothing. Terrible service. Overpriced.

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Do not use over unless you feel like being overcharged

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Greg

GregSydney, NSW

Don’t Hire This Company

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Don’t ever use this company. Charged me $1,500 to upgrade 7 switchboard. Overcharged $500-$700 . Also did not split any power as powerpoints were overloaded. No Customer Service I’m returning $500

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When you leave message never get back to you and you have to chase them

published

I found out today that my IXL heater/light in the bathroom the exhaust fan outlet is butting up against a timber frame. It needs to be turned 1809 degrees so that the exhaust fan attachment defecting the steam into ceiling needs to be fitted to the exhaust pipe and where it is now situation this cannot be done. I found the said attachment thrown in the ceiling. No one is returning my calls. This work was done on 20 February 2022 and just found out that this problem exists. Email with photo attachment was sent to Brian Bros Electrical showing where the outlet is butting up to the timber .

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Tanya

TanyaSydney, NSW

  • 2 reviews

over priced

published

had an emergency the power went out in one section of the house - the guys insisted they would need to go through the whole house and check after they found a blown powerpoint - i was not home to stop a waste of my time and money they charged over $900.00 do not ever want to hire them again

Michael H.

Michael H.Sydney, NSW

  • 2 reviews

Good Work

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Brian Brothers did work on our factory unit at Milperra. They came out inspected and provided us with a reasonable quote. Did the work every one happy. We highly recommend them. Thank you

Amazingggg service!

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Very friendly and reliable . Hard to find tradies like this these days. The team came out on time and gave me a good honest upfront quote. The job was done within that same day, the boys rewired my whole house and installed a new fuse box for me. They took there time and the job they had done was amazing!
Really happy with the service they gave, would highly recommend to anyone!

Great, quick and efficient!

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I called Brian Brothers as my power points where not working. They were here in less than an hour. The boys were great they found the problem straight away and fixed it. They were polite professional and very efficient. I’m very happy and would definitely recommend them and use them again.

Lorraine L.

Lorraine L.Sydney Surrounds, NSW

Fast, Easy & Reliable!

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I called Brian Brothers Electrical to help with a few things around the house as we had just recently moved in. They changed our stove top, installed a bathroom fan, fixed some flickering downlights and removed a chandelier. They showed up on time & were really polite. Worked fast and were very tidy taking all their mess with them. I was also really satisfied with the price I paid. Have recommended to all family and friends.

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Nada L.

Nada L.Sydney, NSW

Very reliable

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Called brain brothers due to no power and an electrician was at my door within the hour. Very surprising considering it was after hours. The electrician was very professional and was advised the cost and an explanation of the problem that needed to be fixed. Will be using this company again.

Sam

SamSydney Surrounds, NSW

  • 2 reviews

Great experience

published

Had a few quotes from other electricians
On a switchboard upgrade
They came through cheapest but I went with them as the technician that came out was very professional and thorough with explaining the job he seemed very knowledgeable he even cleaned up his mess, overall great experience and would definitely use them again

Susan

SusanSydney, NSW

biggest joke

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Bigal

Bigal

  • 3 reviews
  • 1 like

do not trust

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phoned this company when we had problem with LG split air conditioner they came out got told needed gas payed $565 told us no leak 3 hrs later had same problem phoned them up they came out told us no gas again would have to spend another $400 to check where the leak was plus $500 for gas we said no called in another company to check they looked at it said no gas told us best to buy a new one as the unit was to old which Brian Brothers should have told us so being pensioners out of pocket $565 so do not use them

Michele

MicheleSydney, NSW

  • 3 reviews

A rip off company.

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Called Brian Brothers Electrical with expectations of a fair price to sort our electrical box. The quote was $3200 with a 15% discount which we rejected and paid $55 call out. We had no power to our house. Called another electrician who came from Campbelltown. We had electricity in 10 mins. Beware of this company.

Ms Consumer

Ms ConsumerSydney Surrounds, NSW

  • 5 reviews
  • 9 likes

If I could give a lower score, I would - shame on them!

published
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Amazing work !

published

I used brian brothers & I highly recommend this company to everyone!

I had a problem with my powers and they came right away and fixed the problem in no time! Very professional & reasonable pricing..

Simone

SimoneSydney, NSW

Brian Brother WILL overcharge you for any service they provide.

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Appalled

AppalledSydney Surrounds, NSW

  • 2 reviews

Absolutely Appalling

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Satisfied customer

Satisfied customerSydney, NSW

  • 2 reviews

Find someone else

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The electrician had poor customer rapport. Despite this being a very simple job we believe one fitting was mounted incorrectly by the apprentice. The $50 discount on any job as per website was questioned and no senior discount was given.

m r

m rwinmalee

  • 12 reviews

stay away

published

had a rat stuck in our kitchen exhaust fan they came out and did nothing saying no rat in there which there was my wife was home at the time when i got home and when i turned the exhaust fan on it chopped the rat up to pieces these guys then had a hide to charge us $360 for half an hour work i wish i had checked on reviews before. Update Brian brothers gave me a partial refund which i'm thankful for

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