GeneveiveIllawarra, NSW
Gold Star Service!!!
Jarryd was superb! I left a message on Good Friday and did not expect to hear back until the following Tuesday, but he rang me within an hour and the job was completed within the week. I was impressed with Jarryd’s honesty as he prepared me for what it might cost, but advised that he didn’t install all components as it simply wasn’t required - saving me $250 in the process. I’ve never had an experience like this before. He was also super friendly, punctual, tidy, had a exceptional work ethic and explained everything he was doing which I greatly appreciated. Even my dog was a fan, and she’s a hard one to please. I would recommend Jarryd at Jim's Antennas in a heartbeat. 10/10.
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NatashaSydney, NSW
So happy
Friendly, knowledgeable, Respectful and helped me understand what was wrong. Fixed my problem in no time. I'm very grateful - Thank you very much.
I highly recommend these guys to friends and family.
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RJ and CRWIllawarra, NSW
- 5 reviews
- NSW, Illawarra & Southern NSW
- Verified customer
Great service!
Jarryd has been fantastic! From my initial enquiry, he's been nothing but responsive, involved and informed.
A great work ethic and someone that takes great pride in what he does. I wouldn't have any hesitation in recommending Jarryd to anyone I could.
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My parents were very pleased with the service.
I emailed Jim's antenna, recieved an email and got a call within 2 hours. Happy with the service provided. The service was professional and my parents were happy with everything.
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Not PleasedSouth East Queensland, QLD
An employee's rude and unprofessional attitude
My 88 year old mother needed a new antenna fitting installed for her new TV as the old one wasn't compatible. A call was made to Jim's before lunch and we were told someone would call us in one to two hours...several hours later..nothing. So I call his direct number and it goes to voicemail. I then I call the company. The girl said she would put in a complaint and instruct him to call my mother immediately. He didn't call her but sometime later I got a call from him..his excuse "Oh..I had some hay fever today and wasn't feeling well so coul...Read more
dn't call back" I was astounded so told him to forget it and we'll get another company to do the job. I hang up..then he has the audacity to call me back again still trying to make excuses like "but I was crook", I tell him an official complaint will be lodged over his slack attitude. I call Jim's to report what has happened and put in a complaint. The girl on phone was friendly and apologetic but I told her we'd find someone else to do the job. Next thing this guy sends me a text with a big excuse..part of which reads " I wasn't able to call you straight back today as I had hay fever and I came home around lunch time and dosed off with medications" . I was astounded. Not happy at all.1 comment
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Bunny WoodCentral Highlands and Goldfields, VIC
- 4 reviews
- VIC, Ballarat
- Verified customer
Excellent
I enquired via email on Sunday morning. By that afternoon I had been contacted and a time booked in. Paul arrived on time, obviously knew the trade really well. Gave us good advice and immediately got on with the job. The price was very reasonable and Paul cleaned up after himself. The whole thing was excellent and our TV reception is a lot better. Very happy to recommend.
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DeonSouth East Queensland, QLD
Great service!
Shawn was very pleasant to deal with and nothing was too hard for him to complete. Very helpful and informative of the work he was to carrying out. Wish there were more tradies as pleasant as he. Thankyou.
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Martine FlemingSouth East Queensland, QLD
- QLD, Brisbane
- Verified customer
Quick service great price
Jem was great very responsive, he was very quick, honest, and most of all quite cost effective, fixed our problem in no time, now have great tv service would definitely recommend
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fabfour27Southwest, VIC
- 2 reviews
Fantastic hassle free service
Gary was great, arrived on time and was efficient and friendly, I would be happy to recommend Gary to anyone looking for a reliable service at a reasonable price. There was more involved than I described over the phone and this was no problem.
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Great service and professionalism
Engaged Jims Antenna (Wyong) for new antenna install, recabling and quotes for future work. Tony was professional, call ahead and on time, knowledgeable with good workmanship. Nice bloke, great communication. Will use again.
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Nicole B.Sydney, NSW
Efficient and informative
Moustafa was knowknowledgeable and wonderfully informative throughout the entire process. Very professional and courteous and had the job completed in no time at all. No pressure sell either, I was able to make informed decisions after a thorough explanation.
Highly recommend!
Nicole
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Helen O.
- 2 reviews
Excellent service
Within hour of contacting Jim, I had a phone call to arrange quote / job. Bunsrun on time, polite, efficient, professional. Good service, value, price. All precautions taken in covid-19 environment.
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Maria DSydney, NSW
- 2 reviews
Total satisfaction
Found the guy Very professional and friendly.
Price was great! Arrived on time and efficiently carried out the work. Would use again if needed to. Would recommend to anyone. Maria
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Sarah - JarrahdalePerth, WA
Quick efficient service
From the time I lodged an enquiry on the internet the response was fast - within 30 minutes. Christopher came out at a time convienent to myself and then gave me a quotation for repairs/upgrade. Christopher came the next day and completed the work. On realising that a couple of other electrical items in the house were not working because of our upgrade he then attended to them. A great service and would recommend.
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SueGreater Melbourne (Outer), VIC
Worst CCTV Installer
Dealing with this unqualified CCTV installer is an ongoing nightmare.
The installer does not know how or where to install the cameras.
He fitted unsuitable cameras and never turned up to fix the problem.
Dealing with the management was not any better, so much for customer service.
Overall, an extremely unprofessionally run company,
My recommendation to everyone: Do not hire them. Save your time and money!
1 comment
Heidi S.Jim's Antennas
Hi Sue. If you could please share some further details with me - [email protected] so that I can look into this matter further for you. Thank you
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Wazza59Hunter Region, NSW
- 2 reviews
Replaced my aerial and all Good
Peter was on-time and sorted out the problems with my reception. He charged a reasonable price for a new aerial instal as my old one was shot. I would recommend Peter to anyone who has TV reception issues. He takes his time to explain whats happening etc and is a nice bloke to boot..
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Natalie HendersonGreater Melbourne (Outer), VIC
Antenna Installation
Leigh was fantastic, I would highly recommend him. He was polite, punctual, professional, and knowledgeable, he had the job done in no time at all, I was very happy with the service he provided.
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Paul AndersonSouth East Queensland, QLD
Excellent Reception
Kenny was on time very accomodating done a perfect job fantastic to deal with it was a pleasure to deal with him I would highly recommend five star service. He was also very fair with the cost. Would not hesitate to use again.
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TinaB
- 4 reviews
A Realiable service
The Company organised an appointment as soon as possible for me - Kenny was there on time - he was very courteous and patient- did the job quickly and efficiently- only gripe is that the price seemed a bit high for the job - was simply replacing a cable but otherwise happy with the Service.
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JonoHunter Region, NSW
- 3 reviews
JEM IS A GEM
We arranged for Jem to install a new TV aerial outlet in the second bedroom. He was on time and very polite. He had the job done with a minimum of fuss. We were very pleased with his service and would recommend him to others.
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Questions & Answers
Margaret Cutajarasked
I need a price on the removal of a TV antenna in Rowville Vic
It was installed by Jim`s Antennas in2001
We have just had solar panels installed and the installers said the antenna was causing a shadow.
Thankyou,
Margaret Cutajar
please contact me on 0414965249.
No answers
Mike Hasked
Bentleigh east reviews
No answers
barbara williamsasked
please ask Peter Austin if when he installed a new antenna for me last Thursday if he took the old one out of the roof. if he did I would like him to return it to me.
he is a very nice person. many thanks Barbara Williams 1/51 Forest Ave Black Forest.
1 answer
Heidi S.Jim's Antennas
Hi Barbara. I have asked Peter Austin to get back in touch.
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Heidi S.Jim's Antennas
HI. My apologies you've had such a poor experience with on of our technicians. If I can arrange for another of our technicians to attend instead please let me know. You can email me direct - [email protected]