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Reviews

4.8

410 reviews
5
(391)
4
(3)
3
(2)
2
(1)
1
(13)
  • Customer Service
    4.8 (44)
  • Timeliness
    4.8 (44)
  • Job Satisfaction
    4.9 (41)
  • Rates and Fees
    4.7 (43)
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Bunny Wood

Bunny WoodCentral Highlands and Goldfields, VIC

  • 4 reviews

Excellent

published

I enquired via email on Sunday morning. By that afternoon I had been contacted and a time booked in. Paul arrived on time, obviously knew the trade really well. Gave us good advice and immediately got on with the job. The price was very reasonable and Paul cleaned up after himself. The whole thing was excellent and our TV reception is a lot better. Very happy to recommend.



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fabfour27

fabfour27Southwest, VIC

  • 2 reviews

Fantastic hassle free service

published

Gary was great, arrived on time and was efficient and friendly, I would be happy to recommend Gary to anyone looking for a reliable service at a reasonable price. There was more involved than I described over the phone and this was no problem.

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Sue

SueGreater Melbourne (Outer), VIC

Worst CCTV Installer

published

Dealing with this unqualified CCTV installer is an ongoing nightmare.

The installer does not know how or where to install the cameras.
He fitted unsuitable cameras and never turned up to fix the problem.

Dealing with the management was not any better, so much for customer service.
Overall, an extremely unprofessionally run company,

My recommendation to everyone: Do not hire them. Save your time and money!



1 comment
Jim's Antennas
Heidi S.Jim's Antennas

Hi Sue. If you could please share some further details with me - [email protected] so that I can look into this matter further for you. Thank you

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The best service we've had for years!

published

Paul from Jim's Antennas was punctual, knowledgeable, efficient and totally professional. All while being friendly and approachable. Nothing was too much trouble and didn't charge an arm and a leg. We are so impressed by his high quality of service Paul will be our "go to" man for all our jobs.
Totally recommend Paul and Jim's Antennas Ballarat.

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Brenda

BrendaCentral Highlands and Goldfields, VIC

Totally reccomend

published

I used Jim's Antennas and would totally reccomend them for your aerial needs. Quick professional service. Fantastic Service. They contact you as soon as possible, and are fast to help you.

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Sinkers

SinkersGreater Melbourne (Outer), VIC

  • 2 reviews

Brilliant service, excellent value

published
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Richard D

Richard DGreater Melbourne (Metropolitan), VIC

Jim's was my best choice

published

Had the work done by Jim's antenna Knoxfield by Saad Yaqoub who did extremely good job and went beyond what was quoted with no extra charge. I used him for my newly built house to fix the antenna also to install security cameras for my business.

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Kris H.

Kris H.Central Highlands and Goldfields, VIC

"Very professional and amazing service . Highly recommend."

published

This was an amazing service and experience from step one. The moment I put an online request for my antenna to be fixed I’ve received an email notification that I will be contacted by Paul within 24 hours. Paul rang me and provided an amazing and very professional service . All dealings with Paul were fantastic. It is so good to find such a professional customer service in the country area. +++++

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Casey H.

Casey H.Central Highlands and Goldfields, VIC

Excellent service

published

Ronald went above and beyond what was expected. Great service, on-time, friendly and efficient. Fixed and replaced my old antenna on the spot. Would highly recommend and will use again if needed..

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Joanna

JoannaCentral Highlands and Goldfields, VIC

Can watch TV now

published

I rang on a Thursday late afternoon and he was here on the Friday, good as! Ron was very reliable and sorted out the problem in no time. And great to communicate with and Good at his job that's for sure.

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John Jones

John JonesGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Excellent service. Highly recommended.

published

Chan from Jims came over on a Friday afternoon to give me a quote (only time I was available), installed a new nbn point. Explained everything, and was very patient, Good Price as well. Even cleaned up his mess.
Couldn’t recommend him high enough!
Thanks Chan.

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Patrick

PatrickCentral Highlands and Goldfields, VIC

Ron is always reliable and efficient

published

Ron is a good communicator, he can pinpoint the problem quickly and fix it efficiently. Ron is friendly and stocks the spare parts needed to get the job done. Highly recommended

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Leo

LeoSouthwest, VIC

Excellent Service

published

Gary from Torquay was great to deal with. He sorted out my problem very quickly and was prompt with attending to the issue. His price for work carried out was very reasonable and I now have a happy wife who loves watching good quality TV.
A++

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Karin

KarinGreater Melbourne (Metropolitan), VIC

Not happy all to hard for Jim's Knoxfield

published

Paid $120.00 just for him to turn up, no solution offered by Jim's Antennas Knoxfield got an electrician next day to do the job and install a new internal TV aerial no issue. Waste of money using Jims.

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2 comments
Jim's Antennas
Heidi S.Jim's Antennas

Hi Karin. If you could please send an email to [email protected] with your contact details including your address and we can look into this further.

Jim's Antennas
Heidi S.Jim's Antennas

Hi Karin. As discussed with Hans we will be refunding you the $120 and our apologies as no payment should have been taken without fixing the issue.

Great service- TV Wall Mounted

published

Had a large TV wall mounted. Prabhu called straight away to arrange a time. Great service Good price Great communication & very punctual
Cleaned up after himself.
Very reasonable pricing for work done

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Geoff H

Geoff HCentral Highlands and Goldfields, VIC

  • 2 reviews

Quick service

published

He was quick to come out, tested the TV points, found the problem in the roof cavity and had the repair done in less than an hour. Reasonable price as well. A+

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Dario

DarioGreater Melbourne (Inner), VIC

  • 2 reviews

BEYOND DISAPPOINTING

published

The franchisee replaced an antenna to improve reception. As this had little effect, I called him to return to replace the cable. He was pretty rude in the phone. He returned and completed the job. Again he was rude and swearing. I discovered the next day and allege he had turned the gas on the BBQ which couldn't have been accidental. The reception hasn't improved.

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1 comment
Jim's Antennas
Heidi S.Jim's Antennas

Hi Dario. If you could please email me @ [email protected] with your address where the job was done and we will follow this up.
Thanks

Antenna replacement

published

"Paul was respectful, on time, and clearly explained what the options were and why. Price as quoted, replaced old antenna, and took it away. Really impressed with high quality of service. Highly recommended"

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John Clark

John ClarkSouthwest, VIC

  • 2 reviews

Great service

published

"Great friendly service thank you would recommend Vik to friends" Vik advised me when he would be there and was on time and the price was as quoted. Thanks Vik

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Steve

SteveSouthwest, VIC

Excellent Service and Price.

published

Good tradesman and offsider, cleaned up after the work they did. Job completed at the quoted price. Tested the new outlets before leaving. I would use these guys again. Over all very satisfied. Thank you.

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