NBN connection
NBN arrive on time, only to report that my Modem had to be installed near the external phone terminal and not near my computer in another room. The technician they were going to send failed to arrive, so asked Jim's Antennas if they could help. Simon Thornton arrived next day, gave me a quote to run a coaxial cable from the external terminal through the roof area and down to a connection point in the study. All done in about 2 hours, neat as ninepence! Settled on the spot and NBN connected today. Only delay is waiting for the phone to be reconnected to the new supplier.
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If only
If only I had the opportunity to speak with our local fellow, rang the 1300 number twice was hung up on both times with the automated answering machine telling me there was no voice mail for this extension - all I wanted to do was speak with the fellow who fixes the antenna’s to book a time. I suggest rather than holding these local trades to ransom just list their preferred contact details to save us all the trouble of the 1300 garbage
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NeenGreater Melbourne (Inner), VIC
- 2 reviews
Great service and very reasonably priced.
Michael from Jim’s Antenna’s was great. We live near powerlines so our reception was not great. New antenna, new connections and clear channels on all three televisions. Very reasonably priced and Michael was friendly and explained everything to us about the work he was doing. Highly recommended.
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Steve was amazing
Was really happy with how Steve explained everything to me and answered questions. Was also really happy that Steve was able to quote, and do the installation all in a single day. Very convenient when I work full time and need time off to be home.
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PaulCentral, SA
- 2 reviews
TV reception non-existant
Technician came at the agreed time. He was able to fix the problem almost immediately and he was very professional. The price was reasonable, we are happy and would definitely recommend this company to friends and family.
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DannyGreater Melbourne (Outer), VIC
Excellent service
The installation technician Saad arrived at the agreed time and installed a new antenna socket for me. He was very professional and a pleasure to deal with, I would have no hesitation in recommending him to my family and friends.
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PeterKGreater Melbourne (Outer), VIC
- 2 reviews
Easy To Work With
"Good demeanor Happy with service Will use again"
Reliable and on time - Commumicated well
Delivered on stated commitment - simple process with great result
Will recommend and believe that service is value for money
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sueCentral Highlands and Goldfields, VIC
Exactly what I needed
After a really bad experience with another company, I found Ron to be a refreshing antidote to that experience, realising that good service is still out there! He got back to me within minutes, was super helpful, easy to communicate with, flexible with times to come around and wasn't out to sell me extra equipment I didn't really need. I am very happy with Ron's service - thank you and I will be recommending him to anyone who asks. "
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Judy B.Greater Melbourne (Metropolitan), VIC
Prompt and efficient
Reception problems sorted out quickly and efficiently by Lee. The whole service from first phone call is most impressive. Cost was not cheap but not outrageous either. Will definitely use Jim's again.
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Mitch P
- 2 reviews
Fantastic service
Great communication as to when the technician would arrive. Conducted himself really well with great conversation. The job was completed quickly and it was really well priced. Would definitely recommend!
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Kim HineGreater Melbourne (Outer), VIC
New antenna!
I did a google search and found Jim's, made a call and the lady on the other end said Steve would call within two hours, less than an hour later Steve called. He was there two days later for the quote, spoke to me in easy to understand language and left me feeling very positive. The next quote was cheaper but not nearly as efficiant or professional as Steve had been.
Steve has since been back and replaced the antenna for us. He said "Allow three hours" 2.5 hours later he was finished and I am more than happy with the service, the follow ups, and would be happy to recommend Steve at Jim's Antennas.
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Superior, friendly, cost-effective service. Done. Handled.
Shane (Glen Iris, Vic) was brilliant. Called him out on free quote basis to advise on options around an antenna install as a transition across from Satellite Foxtel to internet based, digital TV etc. Arrived on time, super friendly, efficient and knowledgeable. Not only provided the advice, installed the antenna which included running coax through the roof cavity, installing jacks, tuning TV etc. All done quickly, no fuss, and a very, very reasonable price.
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exitguyausGreater Melbourne (Inner), VIC
- 6 reviews
Professional Service, Very Happy !!!
Brett rang no more than 10min after we talked to the 13 number. Arranged a time for the same day, he contacted us about 15min before time to say he was on his way and would be there as arranged.
Checked, Tested, Explained his recommendations, Provided options for equipment as well as pricing.
Removed, Installed, Checked, Tested and Cleaned Up in no-time. His service was meticulous, courteous, efficient - would highly recommend him to anyone for antenna repair/install solution.
Great job Brett and thank you for your excellent work.
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Great Service - Excellent Pricing
Great service from Brett, he arrived on-site right on time and was able to find the solution to our TV/antenna issue in no-time. His service was great and we would certainly recommend him to anyone in the area looking for TV/antenna solution. Well done Brett and thank you for your great work.
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Prompt response and professional service
Excellent service, very friendly engineer was able to identify the problem and fix it straight away. Great value for money. Would highly recommend this service if you need help with your tv antenna.
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Sydney Sykstus
- 2 reviews
Service with a smile
TV antenna installation by Brian Coombs. Prompt response to my request, arrived at the appointed time, installation quick and done with a smile. Will definately use Jim's again. Thank you.
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Perfect service.
Adam from Jim's Antennas replied to our antenna enquiry immediately, he had a job in same area in Mt Eliza and was able to inspect that day. Not only that but was able to set up the antenna and wiring straight away after inspecting. Thanks for the great service and honest opinions. We would highly recommend him to anyone for his professionalism and know how.
Steve and Lea.
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Great service
Wasn’t sure of what my signal issue was. Peter knew straight away and fixed it efficiently and effectively. Very friendly and prompt service.
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Phil
- 2 reviews
Very happy
This was the first time I've used Jim's but definitely won't be the last. Very easy and reliable contact service via the website and Bret was very fast and efficient in making the arrangements, he and his assistant arrived early and completed the job of wall mounting my TV quickly. A very professional experience - thank you.
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Rhonda2Melbourne
- 2 reviews
- 3 likes
Go Mowie!
Mowie was truly fantastic. Super efficient, super reasonable price. Now enjoying fabulous reception. Totally recommend Mowie, you'd be crazy to use anyone else!
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