??!

Reviews

4.8

361 reviews
5
(343)
4
(3)
3
(2)
2
(1)
1
(12)
  • Customer Service
    4.7 (23)
  • Timeliness
    4.7 (23)
  • Job Satisfaction
    4.8 (21)
  • Rates and Fees
    4.6 (23)
Previous
Next
Richard D

Richard DGreater Melbourne (Metropolitan), VIC

Jim's was my best choice

published

Had the work done by Jim's antenna Knoxfield by Saad Yaqoub who did extremely good job and went beyond what was quoted with no extra charge. I used him for my newly built house to fix the antenna also to install security cameras for my business.



Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
John Jones

John JonesGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Excellent service. Highly recommended.

published

Chan from Jims came over on a Friday afternoon to give me a quote (only time I was available), installed a new nbn point. Explained everything, and was very patient, Good Price as well. Even cleaned up his mess.
Couldn’t recommend him high enough!
Thanks Chan.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Karin

KarinGreater Melbourne (Metropolitan), VIC

Not happy all to hard for Jim's Knoxfield

published

Paid $120.00 just for him to turn up, no solution offered by Jim's Antennas Knoxfield got an electrician next day to do the job and install a new internal TV aerial no issue. Waste of money using Jims.

Customer Service
Rates and Fees
Timeliness
2 comments
Jim's Antennas
Heidi S.Jim's Antennas

Hi Karin. If you could please send an email to [email protected] with your contact details including your address and we can look into this further.

Jim's Antennas
Heidi S.Jim's Antennas

Hi Karin. As discussed with Hans we will be refunding you the $120 and our apologies as no payment should have been taken without fixing the issue.

Electricians

Find out how Jim's Antennas VIC, Melbourne compares to other Electricians

Know better, choose better.

Compare all
Dario

DarioGreater Melbourne (Inner), VIC

  • 2 reviews

BEYOND DISAPPOINTING

published

The franchisee replaced an antenna to improve reception. As this had little effect, I called him to return to replace the cable. He was pretty rude in the phone. He returned and completed the job. Again he was rude and swearing. I discovered the next day and allege he had turned the gas on the BBQ which couldn't have been accidental. The reception hasn't improved.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
1 comment
Jim's Antennas
Heidi S.Jim's Antennas

Hi Dario. If you could please email me @ [email protected] with your address where the job was done and we will follow this up.
Thanks

Asaly Family

Asaly Family

  • 2 reviews

Excellent Service

published

We were very lucky to have VIK, attending our property for the job and he was on time very friendly and positive that he will offer his customer as best as he can.
the job was done and reached the very high level of his customer satisfaction.
we are happy customers and VIK deserves to be acknowledged.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Graham

GrahamGreater Melbourne (Inner), VIC

Service provided

published

The technician arrived within 5 minutes of the scheduled time. However despite his best efforts was unable to identify the problem and considered it may be a Body Corporate issue.

Customer Service
Rates and Fees
Timeliness
Brett

BrettGreater Melbourne (Inner), VIC

Terrific service - very committed and professional!

published

We are very satisfied with the service provided by Brett in Melbourne. He is reliable, well prepared, attentive to detail, and very professional. We appreciated his clear communication and the fact that he kept in touch regarding his arrival time. Thanks Brett!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Mark

MarkGreater Melbourne (Metropolitan), VIC

Good Customer Service

published

Simon was friendly and listened to what I needed done and understood that my signal was limited where I lived. He also rang me to let me know he was running late.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Perfect!

published

Not only was the whole process, from first phone call to completion of an admittedly small job, completed in under 2 hours but the service was reasonably priced with a very friendly and helpful tradie. Yay!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Electricians

Find out how Jim's Antennas VIC, Melbourne compares to other Electricians

Know better, choose better.

Compare all
Mark Thomas

Mark ThomasGreater Melbourne (Metropolitan), VIC

TV Antenna fitment and reception repair

published

Excellent, quality service, l highly recommend Jim's Antenna's for anyone requiring reception repair or antenna fitment.
Clear communication on the issues being rectified and clear communication on the costs involved.
They were grateful for the business.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Great service

published

Glen was friendly, efficient and went beyond what he needed to do to help fix our tv when it stopped working once he was done. Thanks so much for your help!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Steven K.

Steven K.Greater Melbourne (Outer), VIC

Great service and professional

published

Ian from Jims Pakenham was great! Very professional and knowledgeable. Arrived on time, very courteous, cleaned up any mess that was created. Completed the job quickly and efficiently. Very highly recommended from me.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Outstanding Service

published

I approached a number of companies for a quote to fix a TV reception problem. Aside from Jim's Antennas, no other organisations even bothered to respond to my request.
Jim's responded within 15 minutes of logging my request, and Steve arrived on time. He was a polite, friendly and very professional and provided me a cost effective solution on the spot. He was a pleasure to deal with, and I'll definitely be using him again should I ever have a problem with my TV reception.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Sue

SueGreater Melbourne (Outer), VIC

  • 2 reviews

Was a fantastic service- great bloke - would highly recommend

published

Quoted me and did the job the same day - cleaned up and took the old antenna with him
Evan came back the next day to finish the job
Very happy with the service

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Guttel

GuttelGreater Melbourne (Outer), VIC

Excellent Service

published

Matthew arrived early for his appoint. Was very knowledgable and friendly. Was wonderful to deal with him and he got all our issues sorted out quickly and the new point installed.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Electricians

Find out how Jim's Antennas VIC, Melbourne compares to other Electricians

Know better, choose better.

Compare all
Helen

HelenGreater Melbourne (Inner), VIC

Antenna installation

published

I am very pleased with the outcome of the job - as I have contacted 2 others to do the job & refused to do it, claiming that it was too hard to do-the fella came & instantly had the insight of rectifying the problem, thanks for your help !!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Philippa Salmon

Philippa SalmonGreater Melbourne (Metropolitan), VIC

Excellent Professional Service

published

Michael came to replace a digital antenna within 45 minutes of my contact. Fabulous service and so prompt. Extremely polite and friendly and best of all cleaned up after the job. Would certainly recommend.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Angie Dodge

Angie DodgeGreater Melbourne (Outer), VIC

  • 2 reviews

Great Service

published

Leigh came to our house to mount 2 TV’s... He was amazing. I was very pleased with his service and I would not hesitate and happily recommend him. Thanks Ange

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers

Very competitive pricing and great workmanship

published

We needed the antenna replaced at my dad's place and arranged for two obligation free quotes. We ended up going for Jim's because of the price and the installers friendly attitude to the query. The workmanship is excellent. I would highly recommend Jim's Antennas for anyone want to replace their antenna.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
maxpick

maxpickGreater Melbourne (Outer), VIC

  • 8 reviews

Fantastic service

published

Adam was 2 minutes early, very friendly, and fixed the problem we in no time at all, also the cost was more than reasonable I would definitely use them again

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
See all answers
Page 1 of 19
See all Jim's Antennas reviews

Questions & Answers

Sorry, there are no questions about Jim's Antennas VIC, Melbourne but you can read 14 questions about Jim's Antennas.

Get an answer from our members and Jim's Antennas representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.