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Malcolm R.South East Queensland, QLD
Brilliant work
Shawn was not just very good or excellent he was fantastic, I will highly recommended him. He went above and beyond with his assistance in this difficult time. Well done.
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Amazing Service and a great guy
I had Shawn come out one afternoon. He called when on the way. Once there he easily explained my antenna issue and new antenna installed very quickly. Highly recommend him to anyone.
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Quick and easy
Shawn was very helpful and accommodating. He gave advice on different installation options to suit our individual needs taking into consideration the unique layout of our home. Would recommend to others.
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Very tricky problem with 2 tv’s and foxtel
Shawn came, looked, and got system working. After he left it stopped working. Then got it going again, and then stopped again. It seems there is a fault in something to make it so hit and miss. Shawn has many ideas, and finding parts to make it perfect, has lots of knowledge to explain well.
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Not PleasedSouth East Queensland, QLD
An employee's rude and unprofessional attitude
My 88 year old mother needed a new antenna fitting installed for her new TV as the old one wasn't compatible. A call was made to Jim's before lunch and we were told someone would call us in one to two hours...several hours later..nothing. So I call his direct number and it goes to voicemail. I then I call the company. The girl said she would put in a complaint and instruct him to call my mother immediately. He didn't call her but sometime later I got a call from him..his excuse "Oh..I had some hay fever today and wasn't feeling well so coul...Read more
dn't call back" I was astounded so told him to forget it and we'll get another company to do the job. I hang up..then he has the audacity to call me back again still trying to make excuses like "but I was crook", I tell him an official complaint will be lodged over his slack attitude. I call Jim's to report what has happened and put in a complaint. The girl on phone was friendly and apologetic but I told her we'd find someone else to do the job. Next thing this guy sends me a text with a big excuse..part of which reads " I wasn't able to call you straight back today as I had hay fever and I came home around lunch time and dosed off with medications" . I was astounded. Not happy at all.1 comment
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DeonSouth East Queensland, QLD
Great service!
Shawn was very pleasant to deal with and nothing was too hard for him to complete. Very helpful and informative of the work he was to carrying out. Wish there were more tradies as pleasant as he. Thankyou.
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Martine FlemingSouth East Queensland, QLD
- QLD, Brisbane
- Verified customer
Quick service great price
Jem was great very responsive, he was very quick, honest, and most of all quite cost effective, fixed our problem in no time, now have great tv service would definitely recommend
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Paul AndersonSouth East Queensland, QLD
Excellent Reception
Kenny was on time very accomodating done a perfect job fantastic to deal with it was a pleasure to deal with him I would highly recommend five star service. He was also very fair with the cost. Would not hesitate to use again.
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TinaB
- 4 reviews
A Realiable service
The Company organised an appointment as soon as possible for me - Kenny was there on time - he was very courteous and patient- did the job quickly and efficiently- only gripe is that the price seemed a bit high for the job - was simply replacing a cable but otherwise happy with the Service.
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JonoHunter Region, NSW
- 3 reviews
JEM IS A GEM
We arranged for Jem to install a new TV aerial outlet in the second bedroom. He was on time and very polite. He had the job done with a minimum of fuss. We were very pleased with his service and would recommend him to others.
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Cathleen JohnstonSouth East Queensland, QLD
Excellent
Gem was very friendly, excellent service and fixed the issue very quickly. Gem was very flexible on the times he was available to come and look at my reception issues.
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Chris
- 2 reviews
Install wall mounting of tv
Jem was quick to respond, provided valuable advice and completed the works as quickly and efficiently possible. Very happy with the service and would gladly recommend him for any similar works.
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Megan SiselySouth East Queensland, QLD
- 2 reviews
Excellent service
Service person was Kenny, he was able to come immediately. He checked out the problem thoroughly and solved it, cheap, including climbing up to second storey roof aerial. Excellent service at a good price.
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FrankJVSouth East Queensland, QLD
- 3 reviews
Intermittent Reception problems finally fixed
Taehwan's investigation before quoting was sound and inspired confidence in his recommendation which completely fixed the problems. The reception issue was in fact a result of three problems so his test equipment and diagnosis approach was essential to success.
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Rosie
- 2 reviews
Shawn from Jim's antennas did a great job
My antenna wasn't working, Shawn was prompt, professional, gave me a quote and did a great job at replacing my no longer working antenna. I am now really pleased with my working televisions with a much better picture than before. Thanks for everything. RF
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asilcimSouth East Queensland, QLD
Professional service with great workmanship
Taehwan offered very professional, work performed to a high standard. His attention to detail was amazing, Taehwan work is very tidy and his communication excellent. I highly recommend the use of his service.
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disappointedSouth East Queensland, QLD
Poor customer service Shawn
Shawn from Jim's Antennas Brisbane failed to show up twice and didn't bother to phone me. I had to call and re-book and still didn't show.
That's it now, I'll go to the other guys.
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ScottSouth East Queensland, QLD
Needed to have a large TV wall mounted
Shaun came around, took a look and was able to give advice, supply and fit the required equipment straight from his van all in one visit. Service was all good
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Excellent. Would have no problem recommending to others
Excellent! Robert gave a time he would attend to quote & arrived promptly at the time scheduled. Gave us a quote citing the pros & cons of each without bias. Professional in all alspects.
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David HahopeSouth East Queensland, QLD
Unprofessional and need more educated employees
Had someone mount my 75 inch TV in South Brisbane in Forestdale, however, there was only 1 person on the job and you would wonder how he could mount that TV by himself.
Pathetic and really uneducated by Jim's because they knew that it should be a 2 man job (possibly 3) who are capable to lift the TV and we had no choice but to lift the TV ourselves while the weak employer tries to connect and install the wires from behind the wall. This happened twice.
The other thing was that before the installation, we had asked him that if our mounting rac...Read more
k would ensure that the TV would be centered from the wall and he assured us it would, only when he finished, he admitted that he was wrong and now our TV is off centered. His face in uncertainty when he admitted his mistake and he was very lucky and mind you happy that we paid him because he knew he didn't do his job properly and we felt sorry for him but how about us that had to lift the TV? We paid for a service at (Jim's Antennas QLD, Brisbane) and we expect them to deliver that service professionally. Imagine if they let their elderly parents lift the TV or even ladies. Use your heads Jim's Antennas.1 comment
Heidi S.Jim's Antennas
Hi David. Can you please send me an email: [email protected] with you street address and a contact number? I will then look into this matter further.
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Heidi S.Jim's Antennas
HI. My apologies you've had such a poor experience with on of our technicians. If I can arrange for another of our technicians to attend instead please let me know. You can email me direct - [email protected]