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Excellent Service
I would recommend Jim's Antenna service very prompt very informative and an excellent tradesman. Antenna was installed a day after contacted Jim's Antenna. If you want a good job done and a very good price don't waste time just ring Jim's Antenna.
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Malcolm R.South East Queensland, QLD
Brilliant work
Shawn was not just very good or excellent he was fantastic, I will highly recommended him. He went above and beyond with his assistance in this difficult time. Well done.
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Misty Moon H.Wide Bay-Burnett, QLD
Great service
Pete was great, got here quicker then expected and sorted my problem out quickly, new antenna, cable, wall plug and booster, now I have perfect reception. I would recommend him to anyone
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Great work by Kenny
Great price, excellent work and cleanup. Very happy with the overall job!
Was cheaper than buying effective internal antennas to hook up my daughters tvs.
Especially with all the COVID-19 restrictions, Kenny was fast and tidy and was very respectful of our space.
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Amazing Service and a great guy
I had Shawn come out one afternoon. He called when on the way. Once there he easily explained my antenna issue and new antenna installed very quickly. Highly recommend him to anyone.
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Quick and easy
Shawn was very helpful and accommodating. He gave advice on different installation options to suit our individual needs taking into consideration the unique layout of our home. Would recommend to others.
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Very tricky problem with 2 tv’s and foxtel
Shawn came, looked, and got system working. After he left it stopped working. Then got it going again, and then stopped again. It seems there is a fault in something to make it so hit and miss. Shawn has many ideas, and finding parts to make it perfect, has lots of knowledge to explain well.
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Not PleasedSouth East Queensland, QLD
An employee's rude and unprofessional attitude
My 88 year old mother needed a new antenna fitting installed for her new TV as the old one wasn't compatible. A call was made to Jim's before lunch and we were told someone would call us in one to two hours...several hours later..nothing. So I call his direct number and it goes to voicemail. I then I call the company. The girl said she would put in a complaint and instruct him to call my mother immediately. He didn't call her but sometime later I got a call from him..his excuse "Oh..I had some hay fever today and wasn't feeling well so coul...Read more
dn't call back" I was astounded so told him to forget it and we'll get another company to do the job. I hang up..then he has the audacity to call me back again still trying to make excuses like "but I was crook", I tell him an official complaint will be lodged over his slack attitude. I call Jim's to report what has happened and put in a complaint. The girl on phone was friendly and apologetic but I told her we'd find someone else to do the job. Next thing this guy sends me a text with a big excuse..part of which reads " I wasn't able to call you straight back today as I had hay fever and I came home around lunch time and dosed off with medications" . I was astounded. Not happy at all.1 comment
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DeonSouth East Queensland, QLD
Great service!
Shawn was very pleasant to deal with and nothing was too hard for him to complete. Very helpful and informative of the work he was to carrying out. Wish there were more tradies as pleasant as he. Thankyou.
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Martine FlemingSouth East Queensland, QLD
- QLD, Brisbane
- Verified customer
Quick service great price
Jem was great very responsive, he was very quick, honest, and most of all quite cost effective, fixed our problem in no time, now have great tv service would definitely recommend
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Paul AndersonSouth East Queensland, QLD
Excellent Reception
Kenny was on time very accomodating done a perfect job fantastic to deal with it was a pleasure to deal with him I would highly recommend five star service. He was also very fair with the cost. Would not hesitate to use again.
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TinaB
- 4 reviews
A Realiable service
The Company organised an appointment as soon as possible for me - Kenny was there on time - he was very courteous and patient- did the job quickly and efficiently- only gripe is that the price seemed a bit high for the job - was simply replacing a cable but otherwise happy with the Service.
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JonoHunter Region, NSW
- 3 reviews
JEM IS A GEM
We arranged for Jem to install a new TV aerial outlet in the second bedroom. He was on time and very polite. He had the job done with a minimum of fuss. We were very pleased with his service and would recommend him to others.
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KJRBrisbane
- 2 reviews
Great Service, very detailed
Kenny arrived within the hour of requesting a booking. Quick to identify the issues, installed and fixed a new antenna. Came back the next morning to fix old cabling to ensure a perfect TV reception was gained. Thanks Kenny
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Great Service
I called Jims antennaes after having some reception issues in the house I recently bought, When Pete arrived he told me what the problem was right away as he had spotted that my antennae was the wrong type for my area.He quickly and efficiently put up a new one for me.
I found him to be quick and efficient easy to deal with and talk to and have no hesitation in reccomending him
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Cathleen JohnstonSouth East Queensland, QLD
Excellent
Gem was very friendly, excellent service and fixed the issue very quickly. Gem was very flexible on the times he was available to come and look at my reception issues.
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Chris
- 2 reviews
Install wall mounting of tv
Jem was quick to respond, provided valuable advice and completed the works as quickly and efficiently possible. Very happy with the service and would gladly recommend him for any similar works.
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Megan SiselySouth East Queensland, QLD
- 2 reviews
Excellent service
Service person was Kenny, he was able to come immediately. He checked out the problem thoroughly and solved it, cheap, including climbing up to second storey roof aerial. Excellent service at a good price.
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FrankJVSouth East Queensland, QLD
- 3 reviews
Intermittent Reception problems finally fixed
Taehwan's investigation before quoting was sound and inspired confidence in his recommendation which completely fixed the problems. The reception issue was in fact a result of three problems so his test equipment and diagnosis approach was essential to success.
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Donna PainterWide Bay-Burnett, QLD
- 3 reviews
Problem solved!
Don't know why we put up with reception issues for so long. Peter came promptly. He was friendly and efficient. Minimal cost. Extremely hot day. Will book again a little down the track when we need a new antenna.
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Heidi S.Jim's Antennas
HI. My apologies you've had such a poor experience with on of our technicians. If I can arrange for another of our technicians to attend instead please let me know. You can email me direct - [email protected]