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Comprehensive, Third Party Property Only, Third Party Property, Fire and Theft, etc...Reviewer Photos & Videos
SophieSouth East Queensland, QLD
Excellent customer service
Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as well.
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B ShepherdNorthern Region, NSW
Realy good if you on a buget
Very helpful, polite, good prices. Honest reliable and friendly service.easy to talk to recommend budget to any one that is looking for a fair deal. The self car assessment was easy to do and understand
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worst costumer service ever faced in life ...
when I asked them to do few changes in my policy they just cancelled it. The costumer service is so rude. instead helping they start investigating you.. hope they improve their service ...
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راشد ج.Greater Melbourne (Inner), VIC
Renew policy
My car was morethan 1 year in insured with budget direct
When someone hit my car I applied for claim they fix after 2 months and they increased my premium
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Ravindra T.Greater Melbourne (Inner), VIC
- 2 reviews
Worst insurer of the year
Reason went to budget direct it was cheapest. Turn out to be the cheapest & worst service ever.
Been rating 1 driver no demerit points over 15 years. Had someone break in to my car (broken windows & stuff taken out from my car)
- First will take 30 minutes to answer calls
- Then took 2 weeks to get window repaired (I had choice of repairer option, but couldn't use mine)
& $ 600 excess
- Another claim had to lodge for contents. And suddenly my monthly payment doubled.
Had to cancel the claim and find another insurer.
Never ever go with these people.
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Great Value
The premium was bn really competitive. I saved $700 just by changing to Budget Direct. The online process was really easy and quick. Would totally recommend this company for car insurance.
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DaveGreater Melbourne (Outer), VIC
Customer service
I found budget direct insurance very easy too set up with excellent customer service the lady on the phone guided me through the whole application and helped me pick the best policy I would recommend budget direct too everyone
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Brett M.Greater Melbourne (Metropolitan), VIC
Honest review
I was unsure if BudgetDirect was marketing hype.
It’s not. They are cheapest.
The lady that helped was great (Sorry, can’t remember your name, it I remember you were patient and helpful
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Best offer ever
Best offer ever and best service if continue with the offer I will continue with the company for good thanks so much from samia Moore best company insurance budget direct
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Adam Moba C.Darling Downs, QLD
Great insurance best for me
Very well priced. Perfect for what I needed. Looking for a best value car insurance. I have an older car and other companies wanted top dollar. Found the right one on here for me.
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Bianca C.Sydney Surrounds, NSW
Best price on the market.so happy
So easy to set up online and pay online. Gave me the best price on the market . And was even surprised when I received a sms letting me know there was potentially going to be hail in my area. That was super helpful. Thank you.
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JayneSouth East Queensland, QLD
Easy set up
After looking on Line and comparing car insurance, and checking out companies, Budget came up that wa suitable for me, I was contacted by Budget, spoke t o someone and eventually signed up.
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I savedMurrumbidgee Region, NSW
I saved heaps.
I compared apprehensively as I had been with the same company for over 30years. I saved over $200 with similar benefits. Wow I was surprised so I changed my policy to budget direct
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LoulouSydney, NSW
- 2 reviews
Great value for money. It suits my needs perfectly!
The policy is just what I need. My car itself isn’t worth insuring but I need to be protected if I cause an accident. I have saved $600 simply by rethinking my policy requirements AND switching insurers. Thanks!
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Pd offHobart, TAS
Wasn't sure if I had cover or not.
I applied for comprehensive insurance on line, I was required to provide documenrs to prove my no claim rating status, I did this and up till time of writing, had no idea if my insurance was in place.
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OmidSydney, NSW
Poor customer service
Cost effective when you buy, but you will pay the real cost when you have accident.
I think it is not value for money.
They don't look like to be willing to help customers and it seems they are finding away to avoid their responsibilities.
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Good as gold
Good, No, 1 mouth . Nil, thank u budget direct it it it is a very good condition the price for the use of an object to know that we have
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BarryPerth, WA
value for money, as well as peaceful nights
Easy to set up, friendly staff and value for money, we had shopped around for the same policy type and could not find an equivalent police plus pricing, definitely recommend to others to try Budget Direct.
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TinaGreater Melbourne (Outer), VIC
Nice change
I changed insurance companies when I purchased a new car, I saved about 300 dollars annually. It was easy to get online and fill out everything required.
Thanks budget direct
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Neety S.
- 2 reviews
Brilliant Cash Saver.
I had 2 cars insured with Huddle. I saved over $200 by switching to Budget, the customer service agent asked every pertinent question so I had the best value for both cars.
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Questions & Answers
Jillian Nelsonasked
I've taken fotos of the vehicle for the vehicle inspections but they say they haven't received them so how do I go about sending the pics for the inspection
Jillian Nelsonasked
Im having trouble uploading the pics for the vehicle inspection
Maureen Lambasked
can my wife reinsure her car policy number 112316237 02
1 answer
Yes you can reinsure with a better company which is what I'm doing at the moment you can get a refund on your existing insurance.
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