Reviews

6 reviews
5
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4
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1
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    4.8 (4)
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Ramon
RamonVictoria

Honesty and transparency

published

Lately we purchased property, Trung Dong real estate agent from your Footscray office.
He gives us his full customer service, any time whenever we cal me after hours he is there to give us more information about the property.

Now after our full renovation I am going to follow up with for long lease tenants.

I will definitely recommend him to any one looking for a property.
Importantly he is honesty and transparency regarding the property we purchased is there from him .

Keep up Trung for good work culture .



Ramon

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Proven selling record, highly recommended

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Prompt, pro-active and personable

published

I have recently engage Joanne C. who has been faultless. Being self-employed and running a couple of businesses makes me a little busy and Jo has pro-actively nudged me several times to supply things and get things underway. A personable and active agent is what I sought and thankfully found!
Thank you JC



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Re leasing of existing property

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The team at Burnham Footscray and especially Rachel have done a great job with my property and made re listing a breeze very prompt wit everything and clear
Very good service

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Thuy L.
Thuy L.Metropolitan Adelaide, SA
  • 2 reviews

Amazing and prompt!

published

Joanne C. has been amazing throughout the rental application process. I am located interstate so I had quite a few questions about the rental property however she answered them all promptly. The rental application process was easy through 1Form and information provided through email were communicated clearly. I would definitely recommend contacting Joanne from Burnham Real Estate due to her high level of professionalism and excellent customer service.

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Richard
RichardGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Poor Customer Service - Rude Receptionist

published

Went to submit an application for a rental property and was greeted by an unwelcoming Receptionist. Absolutely no customer service at all. Was plain rude and confronting. Was not expecting this sort of behaviour from front faced staffed dealing with customers. Told me she didn't have to submit my application. Pity the land lord who has their property managed by this agent. Loosing potential tenants because of the reception which is met when submitting an application.

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Details

CategoryReal Estate Agents
Type of Real Estate AgentOffice-based and Online-based
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