The service provided by Burswood was exceptional. Right from the booking process through to the return of the car. As I have some mobility issues the team were incredibly accommodating at every stage of the hire. On arrival at Perth airport they arranged for the car to be in the short stay carpark enabling my wife to get me to the car with a minimum of fuss. A bonus was the car we were allocated was a new Audi A4 with only 256km of the clock. We were departing WA on a cruise ship from Fremantle and the company organised that we drop the car at the port (only about 30metres from the passenger entrance). All in all a 10/10 experience and will only book with Burswood in the future.

Hired a beautifully presented car for 3 days while my car was at the workshop. Customer service was excellent. Pleasant and easy to deal with. Bond refunded promptly. Would highly recommend. The previous car hire place I used in Melville were nasty. Tried to charge me $800 for a difficult to see ding in door clearly made by another vehicle door and there when I hired the car.

2nd time with Burswood and your service never fails to disappoint us. Car was clean and spacious. Instructions were clear and we had no issues picking and dropping off the car. Will be back next year with more rentals from Burswood!
Regards
Jen

This was by far the easiect car hire experience I have had. Customer service was friendly and responses were timely. Drop off and pick up was a breeze. Their prices compared to well known companies was excellent and saved me a couple of hundred dollars. Would highly recommend this company.

Despite adhering to conditions below and returning the car in immaculate condition, the hire company took $220 out of my account to cover damages. Burswood car hire informed me the damage was under the car (which is why I did not see any damage!) and I must not have realized I caused it!! I am certain I did not damage the car in any way and this is a scam. There was no hand over or return inspection available which would have prevented this happening. In my limited experience of car hire I have never not had this method of hand over included.

Great competitive prices, caring and professional staff and convenient location. Had a small issue with rental car and ladies at reception were very helpful and genuine in sorting out the issue. Highly recommend!

We very happy with service provided... from the online the booking process to the well detailed and easy to use hassle free instruction for AFTER HOURS pick up and drop off at the airport ... we flew in and out of Perth on midnight flights.... We were pleasantly surprised when we picked the car up.... it was in good condition and immaculately detailed.... Even though the process for car pick up and drop provide was excellent, I still decided to phone to confirm the details for myself.... The receptionist was wonderful and happy to go through them with me ....

I would definitely recommend Burswood care Rentals...
and will definitely be a return customer....

Burswood car rentals misleading customers they had some cars on road without insurance.When customers met with an accident they never covered.They said they had self insurance.They charging extra money for premium cover which is totally useless.I am dealing with accident case from 2015 and spent thousands of dollars from my pocket.Case in Court with SGIO.I can proof in front of MEDIA or anyone who want challenge me.
All good reviews from their own knon people or customers they never face accidents.
If they really honest they can proof where they helped me still case in court.

Excellent experience with Burswood from booking to pick up and delivery. No hidden costs, easy directions to pick up car, easy drop off.
After previous car rental experience in Europe, this company was a joy to deal with.

I rented a car for 3 days to go down to Margaret River. The rate was very good when compared to the traditional rental companies. The car was reasonably new and in good, clean condition. I wanted the car earlier Sunday than I reserved for. I called the day before and I got the car one hour earlier and they dropped it off at my hotel! When I returned the car to wrong car park, they were nice about and picked the car up where I left it. The reception lady and was nice and helpful. I would use Burwood Car Rentals again.

Have booked a few cars over the years and they are by far the cheapest/easiest/friendliest to deal with. No huge up front fees only $100 fuel hold ... not like $750 - $1000 like all others and easy airport pickup. The cars are practically, if not, new . They made it very stress free after a car reversed into me. They did all the paperwork.
Would highly recommend Burswood Car Rentals .

After waiting 5mins for the receptionist to finish her phone call. She then looks at me and says yesss.. I'm like well Hello to you as well. I'm here to pick the car I've booked. Bad service. Will be going back to Budget rentals next time.

I was very happy with the rental car and the customer service at Burswood Car Rentals. All round good experience. I'll be a returning customer and will recommend to family and friends.

Online booking system was easy, price was reasonable for under 25 years.
The car I received was brand new, great quality and there was absolutely no issues upon return of the vehicle.
I'll definitely be using the company again.