This was my first time using the GoGet service and I was happy with the product and service. I hired a van to pick up some furniture which we purchased.
Everything went well and as expected. It is very easy and convinient.

I was approached 4 years ago in IKEA store and subscribed as it sounded good. Since 2018 as I wasn’t using it anymore and they were charging my credit card with annual fees, I’ve been trying to leave, but they ignored my requests and it's still going on in 2020 (they even pretend I never made any closure request, when I have all the traceability saved).

It was nice to walk down the street and pick up the car. The car ran perfectly the whole trip and it was nice to just fill it up and not worry about a thing.

We are getting more and more of go get cars parking along our street. It is a very quiet residential area. Many of us now cannot park in front of our own house. Have called up the council and they confirmed that it is for people living there and not for businesses parking their cars there. Do the right thing.

Fantastically fast and easy sign up, super near and convenient car, clean, smooth, and such easy to use system. If there’s 2 things I would had liked, would have ability to increase to one day rental rather than just by hours. And more vehicle type choices in my neighborhood

I have an issue today where the car auto-locked on me whilst unloading the vehicle at my home. My wallet and Goget pass were still inside. I called your customer services up, after a wait of 15 minutes on hold, they tried to unlock the car but could not due to a system outage. I was told they don't know how long it will be but will call me back. Said they would call back in two hours.

I have now called again, after waiting another 10 minutes on hold, I asked if you could do something because I have plans for the rest of the day. I was told someone can come to my vehicle in 60-90 minutes but you can't guarantee. I'm now waiting and can't do anything for the rest of my day due to this issue. I'm really not happy with this situation .

Booking is easy, cars are always available for whatever period you require them, and the whole service is very reliable and convenient. Great alternative to car ownership for when public transport is not feasible.

Easy to use service, great customer service, conveniently located cars scattered over the city and suburbs. I would recommend GoGet to anyone who doesn’t want the hassle of car ownership. Great value for money!

GoGet is much better than owning a car in the inner city suburbs. You have a choice of cars and a dedicated parking spot. The system works well, only glitches are if users come back late or park in the wrong place. Generally, members are considerate people. Rates are okay since fuel is included.

Always excellent customer service - if something does go wrong, they admit it, fix it and compensate. Wish all companies were run like that. Cars are easy to book where we are, and always clean and in good condition. In fact, our son is learning to drive in GoGet cars.

Customer service over and above expectations. Actual car and GoGet concept a lifesaver when our regular car not available or we are interstate. Having your own pod when you return to your hotel or where we leave our car for a service is beyond convenient. Recommending to all my contacts!

Very convenient service at affordable prices. Have found the vehicles very clean, well maintained and serviced in most of the cases.
Good variety of cars as well and available at accessible locations

An outstanding initiative. For 15 years we have used this car-share service, got rid of both our cars, never regretted the decision, and never been disappointed. Occasionally a member messes up and a car is not right where it should be, but GoGet have always been able to provide a timely alternative and compensate for the inconvenience. A fraction of the cost of owning your own vehicle, and the convenience of multiple vehicle-types depending on your need - supermarket trip, carting goods, long-distance trip. And never having to worry about insurance renewals or maintenance schedules. There are people who need their own vehicle, but most think they do, but don't actually.

I use Goget two or three times a week on average for short trips. There are always cars available within easy access. Cars are easy to drive and comfortable and convenient.
Bookings are easy to make and just as easy to manage if you need to extend or cancel a booking. Rates are cheap and payments and refunds are processed quickly and efficiently.
Love using this service and would never go back to owning my own car again. I can’t recommend it highly enough.
Thanks Goget for making life easier.

First time user and in Fitzroy, Melbourne so a large range of cars within 5 minute walk
Good app, even senior friendly and far quicker and easier than traditional hire cars