I have been using GoGet for four months now and really like the service.
Within five minutes walk I have access to three late model cars, one small SUV and and a van and I've used all of them and have never been unable to access a vehicle of the type I need.
The charges are clear and I think cheap, the cars are well maintained and the booking system via PC and the GoGet app works really well.
I have used the cars for quick shopping trips, long day trips and weekends away and they have always met my needs.
Most cars spend most of the time parked and unused but you are still paying for the car, insurance registration, servicing etc. . With GoGet you only pay for the car when you're using it.

Overall, very good experience. I downloaded the app on a Saturday, set it up with credit card then rang to find out how quickly I could get on the road, They identified a nearby newsagent so picked up a kit with special card and rang back to validate. Booked a van on the app which was not there when I went to get it but I was 10 minutes early and the guy who had it brought it back on time. I used it to pick up some mattresses from a nearby bed store so all was done in less than an hour. Very convenient cost me $19 and delivery charge would have been $80 to get them the following Monday.

Terrible service experience. Booked car, they changed the pod at the last minute and I couldn't find it. Called GoGet, waited ages for an answer and even THEY couldn't locate their own car. Get real about service guys. Happily ubered my way around appointments instead. Now considering ending my contract - it's just not worth the hassle.

I have just rented my first GoGet vehicle and I cannot rate the service highly enough. Easy to book, easy to pick up, and easy to fill up. The staff are really helpful too.

The plan actually has best services just in case the customer service was better...above more than 15 calls that I made only one of the lady was able to solve and give me the solution that I required. Some of the calltaker even put on hold for about more than 10 minutes. They sounded very rude and arrogant. I wish they could have better customer supporter staffs. Horrible experience for the first time. Also, the account shows different rate and charged me wrong charge. When I called back, didn't refund.

My first trip and experience using goget was fantastic!
I was able to link my token over the phone with customer service who talked me through the process
and then we were able to get in and go with minimum hassle.

Also filling up petrol and extending the time was very easy.

They still allocated a parking infringement to me after I followed all their instructions on how to handle the situation when someone else has taken the car space when returning the car. I was trying to solve this issue by calling their customer service and sending them emails, all they responded were "we will check this and will call you back". But I never receive a single callback. They are definitely liars!

Booked a car, had a flat tire, reported damage but no way of ending booking online. Booked another car but it won’t activate two bookings at once. Sitting on the help line for half an hour missing all my appointments.

Absolute disgrace, nominated me for a speeding fine when I've never ever used your company, how did you get my personal details (Date of Birth, Licence Number, Address... need i go on)
Tried to solve the problem and your operator [name removed] told me he couldn't discuss and i should go to the police.
Breach of the privacy act... Lying to the Victorian police, I see there is a heavy penalty for this!!!

From booking, accessing vehicle, modifying booking to returning the vehicle - user friendly, reliable and fast. Re-fuelling is easy with a fuel card provided by GoGet. This service is probably recommended for the people requiring a vehicle immediately for a few hours or for a day. I used this service within Sydney CBD and surrounding areas and it was a Toyota HiACE van.

The GoGet cars are scattering everywhere customers live. I can find them in 3 minutes by walk. The price is reasonable, because it costs only 76 dollars if renting Toyota Yaris in a whole day.

Great service. Cars always clean, vans always useful. The few times I've had to call customer service they've been really helpful. Particularly find the vans useful for moving. There are a few parked in and around our neighbourhood, so rarely need to plan far ahead when I suddenly need to move mattresses or furniture.

Everything was great and went smoothly.
We booked a van and got one.
We used it to move a couch and there was heaps of room to spare.
I would use Goget again.

Experience was great, from registering online to the first email contact and finally the return of the little Kia Picanto to the "pod"!!
Really appreciated that there were parking sensors and a reversing camera in the little car. When you are used to it with your own car, it is hard to do without.
Instructions are very clear and everything worked / happened as expected
Will definitely recommend GoGet to all of my friends.

So easy - perfect for a quick trip for shopping but on other occasions moved furniture and took longer trips out of town. Booking is easy. I am a big fan.

Everything was flawless and very easy to handle being a new user. Car was clean and all the instructions were accurate and useful. Child seat was in perfect condition as well.

The GoGet concept was new to me and was recommended by my son. I found the whole experience excellent - nice car and clear instructions on how to proceed. Will recommend to others.