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RubySouth East Queensland, QLD
Silky Silver Sienna Sateen
“Premium Quality Sienna Sateen King Sheets”
First time on my bed and very surprised how lovely and comfortable they felt, especially in the warmer weather. Plus the ‘Silver Silk” looks fabulous with my white coverlet for summer, and hopefully my Canningvale Charcoal Doona cover in Winter! Very Happy, thanks Canningvale!
1 comment
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Speedy, quality, helpful, value, beautiful
I recently bought items including silk pillow cases, bamboo sheets, flanalette sheets, bathrobe and a candle. All goods arrived in a few days .. unbelievably speedy . Can’t wait to try them all out . They look beautiful . I bought towels and washers from Canningvale about 6 years ago.. they still look like and feel like new. And the support via email is wonderful.
A wonderful experience shopping with this company
1 comment
Canningvale S.Canningvale
Hi Vicki,
Thank you so much for this amazing feedback!... Read more
You are set for a relaxing time aren't you! We are so happy to hear you are loving the products you received and we look forward to seeing you shop with us again in the future. Please reach out if you have any questions or if there is anything else we can help you with! Canningvale TeamSimilar opinion? Write a review on ieatwords.com.au!
Sydney NanSydney, NSW
- 4 reviews
LOVE your velour beach towels.
I manage to purchase some of the velour beach towels during last year [on sale]. I finally got to use them over Christmas and I was more than impressed. The length is excellent [not the usual short beach towels around these days]. They've washed up well, still soft on one side to lay on and water absorbent on the other. I'll be buying more.
1 comment
Canningvale S.Canningvale
Hi Sydney Nan,
Thank you so much for the lovely feedback!... Read more
We are so glad you were able to use your Velour Beach Towels over the Christmas Break! They are wonderful aren't they! Feel free to get in contact with us at anytime if you have any questions or would like help with anything else! Thanks again for the support and we appreciate the feedback! Canningvale TeamSimilar opinion? Write a review on ieatwords.com.au!
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WilksMount Beauty
- 6 reviews
Excellent A+
I recently made two orders through canningvale's website. The website was easy to navigate and ordering is very straightforward. I am quite loyal to brands, and had been to Sheridan until their quality went down, so that's why i chose to shop here. I purchased 4 pillows, 4 pillow protectors, a sheet set, 2 quilt sets and a quilt. They'd accidentally sent out a wrong quilt set, but their customer service was exceptional and I had no issue returning and receiving the correct one. Everything came packed really well which is always important as we live in a rural area so things often seem to get a little beaten up in the post. I'm definitely a loyal canningvale customer now and would recommend them to everyone.
2 comments
Canningvale S.Canningvale
Hi Wilks,
Thank you so much for this lovely review.... Read more
We are so happy you had a great experience with us here at Canningvale. We like to put ourselves in our customers shoes and provide the service we would personally love to receive so we are happy you feel this was achieved! Please let us know if there is anything at all we can do for you in the future or if you have any questions. Thank you again for the feedback and we hope to see you shopping with us again soon! Canningvale TeamI've already made another online purchase (quilt Cover set, sheet set and two pillows) to give to my mother. I just want everyone to experience the canningvale sleep now haha. The luxury microfiber pillows are INCREDIBLE!!!!
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KateSydney, NSW
Looks so great in my kitchen
As noted in the description for the Tribu hand towel the size is extremely generous. It is big enough to cope with all the hand wiping in my kitchen and looks great. I love the colour and pattern and it matches both kitchen and bathroom decor. This is my first experience with using a bamboo blend and I was pleasantly surprised and impressed at how soft and absorbent it is. I have laundered the towel a number times and the towel has retained it’s shape and wonderful feel
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Sleep in luxury
I recently purchased two queen sheet sets (pink & green) in the Alessia Bamboo Cotton range. They feel so soft and comfortable and also look really great, really excellent quality. The order was delivered very quickly and I was quite impressed with the way it was carefully & neatly packed. Canningvale's attention to details is really outstanding. Communicating with the company is also a pleasure with a response to questions sent very quickly with relevant explanations. I am impressed with the quality of their product and of their customer service.
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skimanSouth East Queensland, QLD
- 10 reviews
- 1 like
- Verified customer
Great products
I bought my son a new bed for Christmas and found Canningvale in the black Friday sales and I am glad I did. I purchased a sheet, quilt, quilt cover, wool underlay and pillow slips. Great quality and fast shipping. I loved the quilt so much I have bought another 2 for my house. Great to support a small business.
1 comment
Canningvale S.Canningvale
Hi Skiman,
Thank you for your review and supporting our business :)... Read more
We are pleased to hear how happy you are with your new products. Wishing you a Happy New Year! Canningvale TeamSimilar opinion? Write a review on ieatwords.com.au!
chris wMetropolitan Adelaide, SA
- 12 reviews
Very Happy No Issue With Returns
I purchased a sheet set from Canningvale which i was unhappy with. I phoned customer care and explained my concerns regarding the sheet set, which i was honest about by the way.. within just a few minutes the whole amount was credited back to me plus 10% ! I wish all customer care service could be like this !
1 comment
Canningvale S.Canningvale
Hi Chris,
Thank you for sharing your experience and leaving a review. ... Read more
Wishing you a Happy New Year! Canningvale Team.Similar opinion? Write a review on ieatwords.com.au!
T HumeOaks Estate 2620, ACT
Love Canningvale towels and service.
Excellent sales service after Australia Post delivered to wrong address. I have always used Canningvale towels; love them; they are the best in the world. So nice to have my order before Christmas. Thanks for everything Canningvale. Very Happy. Trish.
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trishGippsland, VIC
- 3 reviews
Great after sales service
I was not happy with the appearance of my vintage soft wash pillowcases and have had excellent help on returning them and getting a refund. Very happy now with Canningvale.
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CaroleGreater Melbourne (Outer), VIC
- 4 reviews
Very disappointed
Still waiting for a parcel that no one can seem to find . Really unhappy with the service, will not purchase from this company again, no help was given by customer service team at canningvale
1 comment
Canningvale S.Canningvale
Hi Carole,
Thank you for your review, we are terribly sorry for the experience you have had with us on this occasion. ... Read more
As discussed we arranged for a replacement to be sent out with an alternate courier and this was delivered to you yesterday. An investigation has taken place in regards to your original order and as of yesterday scans are appearing on the Australia Post website. Apologies again, we really hope you love your Canningvale products. Kind Regards Canningvale TeamSimilar opinion? Write a review on ieatwords.com.au!
VickiPerth, WA
Tribu bathtowel
The Tribu Bath towel was a definite success with my husband. The size was a little larger then his previous towels. On opening the package the towel was very very soft and even now after several washes it is still very soft and the absorbency is awesome. It feels Luxurious. The design pattern also looked great in the bathroom and the quality was excellent.
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The reviewer stated that an incentive was offered for this review
PaulaGreater Melbourne (Metropolitan), VIC
Great Efficient Staff and Wonderful Products.
I have recently received Palazzo Linea Sheets plus a Velluto Quilt Cover. Fantastic Service as I changed my mind because I couldn't decide on the colour. I quickly emailed Ashleigh and got a very understanding Professional Lady who helped me. I also had a beautiful letter from Mr. Prainito (M.D.) and My Order was not large!! The Efficient Service I had goods in Melbourne within 2 days. Also packed perfectly. Thank you Ashleigh, Lucy and Tayla.
November 29th 2022 Update: Efficient, professional and Quick!!
My third parcel of Products f...Read more
rom Canningvale. They have ALL been Beautifully packed, delivered to my door, a pleasure to open. Will be buying more after the Christmas Break. Very, very, satisfied with Service, Products and Efficiency.Similar opinion? Write a review on ieatwords.com.au!
MelGreater Melbourne (Outer), VIC
- 3 reviews
Quality has gone down
I have been buying products from Canningvale for years and in the last 3 months I purchased some new products and the quality has really gone down.
Also, if you give Canningvale a poor review it seems like they do not put it up on their website.
People need to know Canningvale! People's reviews sometimes provide more description about a product and that is what the good and bad reviews are used for to see if this product is right for you.
The products seem like they are used, scratched or dusty and heavily crinkled. If they are packaged ...Read more
1 comment
Canningvale S.Canningvale
Hi Mel,
Thank you for your review. ... Read more
We are terribly sorry to hear how disappointed you are with the products you have received from us. We cant seem to find any previous correspondence from you and we'd love to resolve this problem as all Canningvale products are covered by our 5 year warranty, and you have the option to return your items under a 100 night free trial as well. Can you please email [email protected] with your order number and if you have any images of how you received the items that would be very helpful. We don't sell or keep used products, we always recycle or donate our returns to local charities. We look forward to speaking with you further over email. Kind Regards Canningvale Team.Similar opinion? Write a review on ieatwords.com.au!
SocialSoupMel
- 5 reviews
Amazing Quality
I have made quite a few purchases from Canningvale over the years and find that the quality is fantastic and the prices are reasonable. Don't settle for less, purchase a quality brand.
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Delivery lie
While the couch I purchased is great the included delivery almost cost me my couch. Canningvale don’t have a delivery system, they outsource, which means the delivery is to the street address not into your home. This is not clearly stated at any point during purchasing. If it hadn’t been for a lovely couple of men who helped me bring it to my apartment my couch would of been left on the side of the road during a hard rubbish collection on my street.
1 comment
Canningvale S.Canningvale
Hi,
Thank you for your review, we are sorry to hear of the experience you have had with Toll. Legally they are unable to go inside your apartment in case they do any damage to your property. ... Read more
It is always good for us to receive this feedback so we can constantly work to create a better experience for our customers. We are also pleased to hear you are happy with your sofa :)Similar opinion? Write a review on ieatwords.com.au!
Karen HadfieldCentral Highlands and Goldfields, VIC
Absolute Dream to sleep on.
Palazzo Linea 1000 count Luxury. Great quality and they are a absolute Dream to sleep on, I normally have trouble with tangled hair as I am a restless sleeper, but after using these pillow slips my hair is a lot less tangled.
They also feel amazing to sleep on.
Karen Hadfield
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Peter and Thelma DawsonGreater Melbourne (Outer), VIC
- 2 reviews
Great Service.
We have often used online shopping with Canningvale for both personal and gift shopping.
In our most recent purchase we created a delivery problem which was handled quickly and efficiently by staff.
Highly recommend dealing with Canningvale.
Thelma and Peter Dawson
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AnonymousSouth East Queensland, QLD
Perfect
The quilt covers are amazing quality, and the service has been extraordinary! Highly recommend their services. Their quilts wash wonderfully as well, and they have lasted for a very long time
Shipping was prompt.
1 comment
Canningvale S.Canningvale
Thanks so much for your lovely feedback! We are so glad to hear you like your Canningvale quilts!
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The reviewer stated that an incentive was offered for this review
Emcee
- 3 reviews
- Verified customer
Quality can't be beaten
I have been using Canningvale towels and sheets for many years. This year I've added a mattress, pillow tops for mattresses, waterproof mattress covers, wool quilts and pillows. All but the mattress are washable, and have a 5 year warranty. I've actually machine washed and line dried a pillow, which now looks and feels like the others.
1 comment
Canningvale S.Canningvale
Hi Emcee,
Thanks so much for this lovely feedback! We are so glad to hear you are such a loyal customer and are happy with all your Canningvale products! We are sure you'll continue to enjoy them wel... Read more
l beyond the 5 year warranty - and for your knowledge, the mattresses have a 10 year manufacturing warranty too!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
David H.asked
do you make xl mens pure cotton dressing gowns in green or blue towelling?
2 answers
Canningvale S.Canningvale
Hi David,
Thank you for getting in contact.
At this stage we do not stock any XL Dressing Gowns in Blue or Green Towelling, I will definitely pass on the idea to our production team though. Great idea!
We do however have Bathrobes in White https://www.canningvale.com/bathroom/bathrobes/
Feel free to reach out to us if you have any questions!
Canningvale Team
Thank you, must be green or blue . Regards David
EmmyDasked
Has anyone bought a sofa from Canningvale? Would love some opinions before buying a sofa online!
1 answer
Canningvale S.Canningvale
Hi Emmy,
Apologies for not getting back to you about your query!
If you haven't already purchased a sofa from us, I thought it would be worth mentioning that all our sofas come with a 7 day no questions asked returns policy as well as a 5 year limited warranty.
If you have any further questions about our sofas please email info@canningvale,com and we would be more than happy to answer them for you :)
Kind Regards
Canningvale
Pollyasked
I am wanting to buy new 100% Cotton Sheets which won't cost me a fortune,as unable to feel these buying on line,please recommend best buy. I like a crisp but soft feel.Reading reviews seem like sizes may not be genorous,is this the case ?????
Looking forward to hearing back from you.
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Canningvale S.Canningvale
Hi Ruby,
Thank you so much for the lovely feedback on our Sienna Sateen Sheets!... Read more
We are so happy you love them. Please let us know if there is anything else we can help you with or if you have any questions please reach out! Canningvale Team