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Reviews

4.4

79 reviews
5
(62)
4
(3)
3
(4)
2
(2)
1
(8)
  • Product Quality
    4.9 (36)
  • Return Claim MadeYes (4) · No (35)
  • Shipping
    4.7 (27)
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Ruby

RubySouth East Queensland, QLD

Silky Silver Sienna Sateen

published

“Premium Quality Sienna Sateen King Sheets”
First time on my bed and very surprised how lovely and comfortable they felt, especially in the warmer weather. Plus the ‘Silver Silk” looks fabulous with my white coverlet for summer, and hopefully my Canningvale Charcoal Doona cover in Winter! Very Happy, thanks Canningvale!



Product Quality
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale

Speedy, quality, helpful, value, beautiful

published

I recently bought items including silk pillow cases, bamboo sheets, flanalette sheets, bathrobe and a candle. All goods arrived in a few days .. unbelievably speedy . Can’t wait to try them all out . They look beautiful . I bought towels and washers from Canningvale about 6 years ago.. they still look like and feel like new. And the support via email is wonderful.
A wonderful experience shopping with this company



Product Quality
Shipping
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
Sydney Nan

Sydney NanSydney, NSW

  • 4 reviews

LOVE your velour beach towels.

published

I manage to purchase some of the velour beach towels during last year [on sale]. I finally got to use them over Christmas and I was more than impressed. The length is excellent [not the usual short beach towels around these days]. They've washed up well, still soft on one side to lay on and water absorbent on the other. I'll be buying more.



Product Quality
Shipping
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
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Wilks

WilksMount Beauty

  • 6 reviews

Excellent A+

published

I recently made two orders through canningvale's website. The website was easy to navigate and ordering is very straightforward. I am quite loyal to brands, and had been to Sheridan until their quality went down, so that's why i chose to shop here. I purchased 4 pillows, 4 pillow protectors, a sheet set, 2 quilt sets and a quilt. They'd accidentally sent out a wrong quilt set, but their customer service was exceptional and I had no issue returning and receiving the correct one. Everything came packed really well which is always important as we live in a rural area so things often seem to get a little beaten up in the post. I'm definitely a loyal canningvale customer now and would recommend them to everyone.

Product Quality
Return Claim MadeNo
2 comments
Canningvale
Canningvale S.Canningvale
Wilks
Wilks

I've already made another online purchase (quilt Cover set, sheet set and two pillows) to give to my mother. I just want everyone to experience the canningvale sleep now haha. The luxury microfiber pillows are INCREDIBLE!!!!

Kate

KateSydney, NSW

Looks so great in my kitchen

published

As noted in the description for the Tribu hand towel the size is extremely generous. It is big enough to cope with all the hand wiping in my kitchen and looks great. I love the colour and pattern and it matches both kitchen and bathroom decor. This is my first experience with using a bamboo blend and I was pleasantly surprised and impressed at how soft and absorbent it is. I have laundered the towel a number times and the towel has retained it’s shape and wonderful feel

Product Quality
Return Claim MadeNo

Sleep in luxury

published

I recently purchased two queen sheet sets (pink & green) in the Alessia Bamboo Cotton range. They feel so soft and comfortable and also look really great, really excellent quality. The order was delivered very quickly and I was quite impressed with the way it was carefully & neatly packed. Canningvale's attention to details is really outstanding. Communicating with the company is also a pleasure with a response to questions sent very quickly with relevant explanations. I am impressed with the quality of their product and of their customer service.

Product Quality
Return Claim MadeNo
skiman

skimanSouth East Queensland, QLD

  • 10 reviews
  • 1 like
  • Verified customer

Great products

published

I bought my son a new bed for Christmas and found Canningvale in the black Friday sales and I am glad I did. I purchased a sheet, quilt, quilt cover, wool underlay and pillow slips. Great quality and fast shipping. I loved the quilt so much I have bought another 2 for my house. Great to support a small business.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
chris w

chris wMetropolitan Adelaide, SA

  • 12 reviews

Very Happy No Issue With Returns

published

I purchased a sheet set from Canningvale which i was unhappy with. I phoned customer care and explained my concerns regarding the sheet set, which i was honest about by the way.. within just a few minutes the whole amount was credited back to me plus 10% ! I wish all customer care service could be like this !

Return Claim MadeYes
1 comment
Canningvale
Canningvale S.Canningvale
T Hume

T HumeOaks Estate 2620, ACT

Love Canningvale towels and service.

published

Excellent sales service after Australia Post delivered to wrong address. I have always used Canningvale towels; love them; they are the best in the world. So nice to have my order before Christmas. Thanks for everything Canningvale. Very Happy. Trish.

Product Quality
Return Claim MadeNo
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trish

trishGippsland, VIC

  • 3 reviews

Great after sales service

published

I was not happy with the appearance of my vintage soft wash pillowcases and have had excellent help on returning them and getting a refund. Very happy now with Canningvale.

Return Claim MadeYes
Carole

CaroleGreater Melbourne (Outer), VIC

  • 4 reviews

Very disappointed

published

Still waiting for a parcel that no one can seem to find . Really unhappy with the service, will not purchase from this company again, no help was given by customer service team at canningvale

Return Claim MadeYes
1 comment
Canningvale
Canningvale S.Canningvale
Vicki

VickiPerth, WA

Tribu bathtowel

published

The Tribu Bath towel was a definite success with my husband. The size was a little larger then his previous towels. On opening the package the towel was very very soft and even now after several washes it is still very soft and the absorbency is awesome. It feels Luxurious. The design pattern also looked great in the bathroom and the quality was excellent.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Paula

PaulaGreater Melbourne (Metropolitan), VIC

Great Efficient Staff and Wonderful Products.

published
Product Quality
Shipping
Return Claim MadeNo
Mel

MelGreater Melbourne (Outer), VIC

  • 3 reviews

Quality has gone down

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
SocialSoupMel

SocialSoupMel

  • 5 reviews

Amazing Quality

published

I have made quite a few purchases from Canningvale over the years and find that the quality is fantastic and the prices are reasonable. Don't settle for less, purchase a quality brand.

Product Quality
Shipping
Return Claim MadeNo
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Delivery lie

published

While the couch I purchased is great the included delivery almost cost me my couch. Canningvale don’t have a delivery system, they outsource, which means the delivery is to the street address not into your home. This is not clearly stated at any point during purchasing. If it hadn’t been for a lovely couple of men who helped me bring it to my apartment my couch would of been left on the side of the road during a hard rubbish collection on my street.

Product Quality
Shipping
1 comment
Canningvale
Canningvale S.Canningvale
Karen Hadfield

Karen HadfieldCentral Highlands and Goldfields, VIC

Absolute Dream to sleep on.

published

Palazzo Linea 1000 count Luxury. Great quality and they are a absolute Dream to sleep on, I normally have trouble with tangled hair as I am a restless sleeper, but after using these pillow slips my hair is a lot less tangled.
They also feel amazing to sleep on.
Karen Hadfield

Product Quality
Shipping
Return Claim MadeNo
Peter and Thelma Dawson

Peter and Thelma DawsonGreater Melbourne (Outer), VIC

  • 2 reviews

Great Service.

published

We have often used online shopping with Canningvale for both personal and gift shopping.
In our most recent purchase we created a delivery problem which was handled quickly and efficiently by staff.
Highly recommend dealing with Canningvale.
Thelma and Peter Dawson

Product Quality
Anonymous

AnonymousSouth East Queensland, QLD

Perfect

published

The quilt covers are amazing quality, and the service has been extraordinary! Highly recommend their services. Their quilts wash wonderfully as well, and they have lasted for a very long time
Shipping was prompt.

Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale

Thanks so much for your lovely feedback! We are so glad to hear you like your Canningvale quilts!

The reviewer stated that an incentive was offered for this review

Emcee

Emcee

  • 3 reviews
  • Verified customer

Quality can't be beaten

published

I have been using Canningvale towels and sheets for many years. This year I've added a mattress, pillow tops for mattresses, waterproof mattress covers, wool quilts and pillows. All but the mattress are washable, and have a 5 year warranty. I've actually machine washed and line dried a pillow, which now looks and feels like the others.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
Page 2 of 4
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Questions & Answers

David H.

David H.asked

do you make xl mens pure cotton dressing gowns in green or blue towelling?

2 answers
Canningvale
Canningvale S.Canningvale

Hi David,

Thank you for getting in contact.

At this stage we do not stock any XL Dressing Gowns in Blue or Green Towelling, I will definitely pass on the idea to our production team though. Great idea!

We do however have Bathrobes in White https://www.canningvale.com/bathroom/bathrobes/

Feel free to reach out to us if you have any questions!

Canningvale Team

David H.
David H.

Thank you, must be green or blue . Regards David

EmmyD

EmmyDasked

Has anyone bought a sofa from Canningvale? Would love some opinions before buying a sofa online!

1 answer
Canningvale
Canningvale S.Canningvale

Hi Emmy,

Apologies for not getting back to you about your query!

If you haven't already purchased a sofa from us, I thought it would be worth mentioning that all our sofas come with a 7 day no questions asked returns policy as well as a 5 year limited warranty.

If you have any further questions about our sofas please email info@canningvale,com and we would be more than happy to answer them for you :)

Kind Regards

Canningvale

Polly

Pollyasked

I am wanting to buy new 100% Cotton Sheets which won't cost me a fortune,as unable to feel these buying on line,please recommend best buy. I like a crisp but soft feel.Reading reviews seem like sizes may not be genorous,is this the case ?????
Looking forward to hearing back from you.

2 answers
Gab
Gab

If you are after a crisp feel, I would recommend their Palazzo 1000TC range, generous sizing and a wonderful crisp and durable sheet set.

Marti
Marti

Morgan & Finch 600 thread count are good sized and feature a soft crisp feel. Wash incredibly well.

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