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Reviews

4.4

79 reviews
5
(62)
4
(3)
3
(4)
2
(2)
1
(8)
  • Product Quality
    4.9 (36)
  • Return Claim MadeYes (4) · No (35)
  • Shipping
    4.7 (27)
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Lynee

LyneePerth, WA

  • 3 reviews
  • 2 likes

I trust this company

published

Have bought many items - sets of sheets, towels, chairs and several quilt covers from Canningvale recently. I am thrilled to have found their online site. The quality of goods I've received has been outstanding. (Only gripe is that towels - though great quality - could be thicker.) In summary Canningvale make super quality homeward, does fantastic deals, and are responsive to customers.



1 comment
Canningvale
Canningvale S.Canningvale
My2cents

My2centsPeel, WA

  • 27 reviews
  • Verified customer

Consistent quality

published

I have purchased towels, sheets, quilts, tea towels, underlay and bath mats from Canningvale. Every product is made to high standard, ensuring it lasts forever (my towels are 10 years old and still look new). I know anything I order from Canningvale will last for many years to come



Customer service

published

Asked customer service if I could have a flannelette sheet set delivered within 24 hours due to a visitor unexpectedly visiting from a very warm climate to Melbourne's winter. The warehouse was contacted and I was emailed within the hour that it would be given priority in shipping. I received the set early the next day. Just perfect. Quality is amazing. Our visitor loved them! Thank you so much.

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Cheryl K

Cheryl KSouth East Queensland, QLD

  • 6 reviews
  • 9 likes
  • Verified customer

I love going to bed

published
1 comment
Canningvale
Canningvale S.Canningvale

Wow! Thank you so much for your lovely feedback! We are so glad to hear you are still loving our products :) We are sure we'll see you shopping with us again soon!

Margaret

Margaret

  • 5 reviews
  • 1 like

Top Quality Towels

published

Have just received a 7-piece set of Egyptian Royale towels in Verdura Green. Quality is excellent & colour is as portrayed on website. I ordered online & towels were received 3 business days after placing order. Canningvale & Australia Post both kept me informed of progress of order. Very, very pleased!

1 comment
Canningvale
Canningvale S.Canningvale

Thank you for your feedback Margaret! Glad to hear how pleased you are with your purchase :)

Tony

TonySydney, NSW

  • 2 reviews
  • 1 like

Aust Post let them down

published

My first order was lost in the mail by Australia Post so i contacted Canningvale and they promptly sent me a replacement without any fuss....i recommend them if you want quality and no hassle service

1 comment
Canningvale
Canningvale S.Canningvale
Paul

PaulPerth, WA

  • 7 reviews
  • Verified customer

Very good product

published

Recommended product we are very happy.
Will buy from you again.
Excellent quality and arrived in good order for us

MargyMar

MargyMarRiverview

  • Verified customer

Courteous helpful simple and speedy

published

Great service - haven't opened the goods yet as it's a gift but the service was excellent - including being able to speak to a real person - Lucy - who was very helpful. Makes such a difference. Goods have been delivered within two days. Wonderful!

1 comment
Canningvale
Canningvale S.Canningvale

Thank you for your lovely review! We are so glad to hear you have had a good experience with Canningvale!

Nina661

Nina661Melbourne, Vic

  • 8 reviews
  • 5 likes

Good

published
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Atlast Excellent Service THANK YOU

published

It was my first time buying from Canningvale the experience was unbelievable. I had a conversation with Lucy and it was a pleasure speaking with her very friendly and extremely helpful to my request. Thank you all for the excellent service will definitely use this site again very happy.

1 comment
Canningvale
Canningvale S.Canningvale
mjammo

mjammo

  • 9 reviews
  • 5 likes

A pleasure to deal with

published

I have bought many products over the years and have always been happy with the price, quality and delivery times. On the rare occasion I have had any issues with a product the staff have been exceptionally helpful and have resolved any problems without fuss. I can’t recommend them highly enough!

1 comment
Canningvale
Canningvale S.Canningvale
Wykiki

WykikiSydney, NSW

  • 28 reviews

Soft luxurious sheets!

published

I recently purchased a Canningvale Mattress protector and sheets. The sheets are like nothing i've had before. Beautiful to sleep in, super soft and I'll be back to purchase more for sure!!

1 comment
Canningvale
Canningvale S.Canningvale

Thanks so much for your review! We are so pleased to hear how happy you are with your purchase :)

Great products, great service!

published

Quilt covers and sheets fantastic quality and I love the mattress topper. Have one on my bed and on my bed in my caravan.

1 comment
Canningvale
Canningvale S.Canningvale

Very happy with Canningvale

published

I have bought several sheet sets and quilt covers from Canningvale and the quality is great. The softest sheets I have seen so far. One of the quilt covers was faulty, contacted canningvale, provided photos and within ten minutes I received an email that they will be sending a new quilt cover. Their products and as well as the customer service is great.

1 comment
Canningvale
Canningvale S.Canningvale
Mel

MelPERTH

  • 71 reviews

Super slow shipping

published

The first time I ordered from Canningvale was in December for a Christmas gift. I bought a QS quilt. The order was delayed and the company at the time, seemed indifferent to my urgency.
Last week I ordered a Double quilt on the same day that I ordered other things online. Those other items have arrived and I am yet to get notice from Canningvale as to the status of my order.
The only thing keeping me here is the quality of their product. Shipping is super slow. I've seen snails move faster.

3 comments
Canningvale
Canningvale S.Canningvale
Mel
Mel

Order #400060583

Canningvale
Canningvale S.Canningvale

Thanks Mel, we have emailed you with your tracking information.

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Chris

ChrisSouth East Queensland, QLD

  • 11 reviews
  • 3 likes

Beautiful Mille Sheets and First Rate Customer Service

published

Canningvale Royale Splendour Towels

published

Very disappointed in 2 Royale Splendour Towels purchased - after 2 washes loose threads were evident all over both towels. Our previous Canningvale towels have always been a good quality towel - these certainly are not.
Although they were purchased 2 years ago, it still annoys me!!

Ally

Ally

  • 4 reviews
  • Verified customer

Return & replacement - Fantastic Customer Service!

published
blackberryjane

blackberryjaneAdelaide

  • 12 reviews
  • 4 likes

Beautiful sheets

published

My rose-coloured, vintage-wash single sheets are a delight to look at and sleep in, with a lovely crisp but soft feel. Paired with my burgundy comforter, they are gorgeous. The sizing of the sheets is generous, although the pillowcase could be a little bigger. I have only washed them once so far, in warm water and Softly, with a bit of vinegar in the final rinse, and they have come up beautifully. A little crinkly, but I think it's part of the design and I actually like it. Just be careful of oils though, for those of you who use them as moisturisers...all sheets will show oil stains, but these particularly. Best to forget the oils when these vintage wash sheets are on the bed.

Danni M

Danni MSydney

  • 4 reviews
  • 2 likes

Wow! These sheets are great!

published

I bought my first pair of flannel sheets last winter and I cannot wait for winter to come back around to put these back on the bed. The quality is lovely and they are so snuggly, it is like hopping into a warm hug when these sheets are on the bed. I would highly recommend this brand for quality and price - a rare combination.

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Questions & Answers

David H.

David H.asked

do you make xl mens pure cotton dressing gowns in green or blue towelling?

2 answers
Canningvale
Canningvale S.Canningvale

Hi David,

Thank you for getting in contact.

At this stage we do not stock any XL Dressing Gowns in Blue or Green Towelling, I will definitely pass on the idea to our production team though. Great idea!

We do however have Bathrobes in White https://www.canningvale.com/bathroom/bathrobes/

Feel free to reach out to us if you have any questions!

Canningvale Team

David H.
David H.

Thank you, must be green or blue . Regards David

EmmyD

EmmyDasked

Has anyone bought a sofa from Canningvale? Would love some opinions before buying a sofa online!

1 answer
Canningvale
Canningvale S.Canningvale

Hi Emmy,

Apologies for not getting back to you about your query!

If you haven't already purchased a sofa from us, I thought it would be worth mentioning that all our sofas come with a 7 day no questions asked returns policy as well as a 5 year limited warranty.

If you have any further questions about our sofas please email info@canningvale,com and we would be more than happy to answer them for you :)

Kind Regards

Canningvale

Polly

Pollyasked

I am wanting to buy new 100% Cotton Sheets which won't cost me a fortune,as unable to feel these buying on line,please recommend best buy. I like a crisp but soft feel.Reading reviews seem like sizes may not be genorous,is this the case ?????
Looking forward to hearing back from you.

2 answers
Gab
Gab

If you are after a crisp feel, I would recommend their Palazzo 1000TC range, generous sizing and a wonderful crisp and durable sheet set.

Marti
Marti

Morgan & Finch 600 thread count are good sized and feature a soft crisp feel. Wash incredibly well.

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