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9 questions from our users
Greg Greenwoodasked
Hi how is it going. I was just wondering if you could tell me the name of the 7 prong plug that goes from cheers Control Board to back of care name of an where to get maybe even a wiring diagram for the 7 prong plug.
1 answer
Cardio T.Cardiotech
Hi Greg, please contact us on 1300 135 596 via phone and our website chat or [email protected] with your name, phone number, post code and details so we can get the dedicated service team in touch to assist as product review is not a part of CardioTech itself
Daniel M.asked
Jamesasked
Hey has anyone had their chair go weird on them and do random things? Have owned chair since new and recently the legs wont work and the massager wont go onto lower back, only upper back.
Thanks in advance
2 answers
Cardio T.Cardiotech
Hi James, if you can please contact us on 1300 135 596 as we are available at extended hours every single day of the year via phone and our website chat or [email protected] with your name, phone number, post code and details so we can get the dedicated service team in touch from there
Get Cardio Tech to pick it up & service it. Be careful. They like you to pay charges for pickup & their price for repairs are sometimes 1/2 the price of new machine. Ask for a written quote. Then submit a copy to Consumer Affairs. For the price of that chair it has to last a certain amount of years.
Nellasked
OTISasked
so what happens when all the symbols get rubbed off with use ... how do you know what is what as you dont get a diagram within the manual that tells you what each button does ?? ... So Stupid ! Can you help me please ?
4 answers
Have you tried calling cardiotech customer service as they will email you a copy of the manual or you could maybe go to where you purchased it from and take a photo of the console and print it out for reference? Good luck
Probably best way is to contact them. Best wishes
Thank You Tabitha ..but the chair was bought at on of those shopping centre's & cardiotech left me a message to call back .... here we go again ... phone tennis
Vinnieasked
Hi i have a cardio tech massage chair and was wondering if i can reset it back to factory settings?
2 answers
If you go onto the cardiotech website you can contact via phone or webchat and request a manual to be emailed to you, I have just done that as I didn't receive one when I bought the chair, if I find the answer to your question though I'll let you know
The best you can do is to go to Cardio Tec. They will find out through their techs. Cheers!
Russellasked
Lillyasked
Dose anyone know where i can get a copy of manual?
1 answer
I didn't receive a copy but have if you speak to cardiotech they can normally answer most questions, but I have found that just playing with it till you reach the desired results then saving ( press and hold letter key) the program is pretty easy
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