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9 questions from our users

Greg Greenwood

Greg Greenwoodasked

Hi how is it going. I was just wondering if you could tell me the name of the 7 prong plug that goes from cheers Control Board to back of care name of an where to get maybe even a wiring diagram for the 7 prong plug.



1 answer
Cardiotech
Cardio T.Cardiotech

Hi Greg, please contact us on 1300 135 596 via phone and our website chat or [email protected] with your name, phone number, post code and details so we can get the dedicated service team in touch to assist as product review is not a part of CardioTech itself

Daniel M.

Daniel M.asked

Please can you send me a operating manual for the re-l01 chair. Thanks

2 answers
Tabitha
Tabitha

I have annual for model I purchased 4 years ago, but can’t attach it to this message, if you call the customer we service support they will email it to you

Daniel M.
Daniel M.

Thankyou Tabitha x



James

Jamesasked

Hey has anyone had their chair go weird on them and do random things? Have owned chair since new and recently the legs wont work and the massager wont go onto lower back, only upper back.
Thanks in advance

2 answers
Cardiotech
Cardio T.Cardiotech

Hi James, if you can please contact us on 1300 135 596 as we are available at extended hours every single day of the year via phone and our website chat or [email protected] with your name, phone number, post code and details so we can get the dedicated service team in touch from there

MissBeeHaven
MissBeeHaven

Get Cardio Tech to pick it up & service it. Be careful. They like you to pay charges for pickup & their price for repairs are sometimes 1/2 the price of new machine. Ask for a written quote. Then submit a copy to Consumer Affairs. For the price of that chair it has to last a certain amount of years.

The claw

The clawasked

How much are the new T-zone cardio chair?



1 answer
Hilarena
Hilarena

I think it is 3,500 or more

Nell

Nellasked

How do i get the side arms back on after removing to fit in door?

2 answers
Tabitha
Tabitha

I’d contact cardiotech to request that they email you a manual as it may have the answer in there? Good luck

Hilarena
Hilarena

I am not sure. I have not done it myself.

Best wishes

OTIS

OTISasked

so what happens when all the symbols get rubbed off with use ... how do you know what is what as you dont get a diagram within the manual that tells you what each button does ?? ... So Stupid ! Can you help me please ?

4 answers
Tabitha
Tabitha

Have you tried calling cardiotech customer service as they will email you a copy of the manual or you could maybe go to where you purchased it from and take a photo of the console and print it out for reference? Good luck

Hilarena
Hilarena

Probably best way is to contact them. Best wishes

OTIS
OTIS

Thank You Tabitha ..but the chair was bought at on of those shopping centre's & cardiotech left me a message to call back .... here we go again ... phone tennis

Vinnie

Vinnieasked

Hi i have a cardio tech massage chair and was wondering if i can reset it back to factory settings?

2 answers
Tabitha
Tabitha

If you go onto the cardiotech website you can contact via phone or webchat and request a manual to be emailed to you, I have just done that as I didn't receive one when I bought the chair, if I find the answer to your question though I'll let you know

MissBeeHaven
MissBeeHaven

The best you can do is to go to Cardio Tec. They will find out through their techs. Cheers!

Russell

Russellasked

Hi! Is there anywhere l can try one of these chairs?

2 answers
Tabitha
Tabitha

Depending on where you live, they are available through a company called cardiotech, you could try contacting them and seeing where they have a stand, they are in shopping malls all over the place?

Russell
Russell

Thanks Tabitha, cheers

Lilly

Lillyasked

Dose anyone know where i can get a copy of manual?

1 answer
Tabitha
Tabitha

I didn't receive a copy but have if you speak to cardiotech they can normally answer most questions, but I have found that just playing with it till you reach the desired results then saving ( press and hold letter key) the program is pretty easy

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