Listing monitored by Carpet Call

Reviews

  • Job Satisfaction
    5.0 (34)
  • Product Quality
    5.0 (10)
  • Return Claim MadeYes (0) · No (10)
  • Customer Service
    5.0 (11)
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Mariet
MarietSouth East Queensland, QLD
  • 2 reviews

Carpet Call Aspley - Excellent service & installation experience

published
Job Satisfaction
5/5
Product Quality
5/5
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Thank you Omar and team for a job well done

published

We purchased TT6 laminate flooring from Cambelltown Store. Omar was very help full. Very satisfied with the final outcome. Installers were very professional. We will definitely recommend carpet call for our friends and Family

Job Satisfaction
5/5
Product Quality
5/5
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Laminate Flooring installation

published

Our installers were excellent, on time and did a fantastic job installing our laminate floors. They were very skilled and we are ecstatic with the finished job! Would highly recommend



Job Satisfaction
5/5
Customer Service
5/5
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mike
mike
  • 6 reviews
  • 2 likes

excellent service

published

Seemless operation throughout from initial purchase from Chris in the Belmont show room to Kevin with the installation,Would highly recommend the store for floor coverings in the Kewdale area.Now looking at rugs

Job Satisfaction
5/5
Product Quality
5/5
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Excellent

published

I had Pergo laminate floors installed 3 weeks ago and the installer Jack and his team were excellent and the installation went smoothly. I would highly recommend these installers.
Thank you Jack

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Job Satisfaction
5/5
Product Quality
5/5
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Service above and beyond

published

Hassib travelled to rural nsw to provide us with a quote which was greatly appreciated.
Installation by Jack and T was thorough, professional and extremely accommodating. I cannot recommend them high enough.
Thank you for a beautiful floor.

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Job Satisfaction
5/5
Customer Service
5/5
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Core Tec Hybrid flooring

published

We ordered Core Tec Hybrid flooring through Casula Carpet Call and Hassib and Dan went above and beyond to help us with some very tight timeframes as we were also installing a new kitchen at the same time. Can’t recommend them enough! We’re so happy with our new floors.

Incentivised Review No
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avabear
avabearSydney, NSW
  • 3 reviews

Great flooring, very happy with choice

published

I recently had the flooring in my entire house (including bedrooms) changed to 8mm Coretec in ‘Haze’. Dan, the installer was very knowledgeable about the products and the best ones for us to use in our house given we had tiles throughout. The team worked tirelessly for 2 days to get our flooring and new skirting laid. Overall it was a great experience using carpet call especially considering the huge job they had to do in reflooring my entire house. After walking on tiles for the last 12 years I can definitely feel the different with the 8mm hybrid flooring and am really happy we went with that thickness. The colour is also really fresh and on-trend and matched my classic house styling and furnishings.

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Job Satisfaction
5/5
Product Quality
5/5
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Tessa
TessaPerth, WA

Excellent service and fantastic flooring

published

Excellent help from Sean, thank you so much. Great flooring and wonderful service. Would highly recommend Carpet Call Osborne Park. Sean helped us to chose the right type of flooring for our project. Quick and reliable turnaround for picking up our flooring.

Job Satisfaction
5/5
Product Quality
5/5
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Ghulam
Ghulam Sydney, NSW

Flooring

published

Hi
I just got my laminate floor done thay did Great job. It was uneven with lots of noise.
But Dan and Campbell Town carpet call manager Umer did great job on my floor. And help me through with thair experience.And I am very with everything thay done for me.

Product Quality
5/5
Incentivised Review No
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John and Kim C.
John and Kim C.Sydney, NSW

Customer focused - hybrid laminate floor install

published

Belrose Super Centre: very attentive sales (Joseph) who helped navigate options and did accurate measurements.

Installation crew led by Dan were professional and very efficient. Dan visited twice before the install to scope out the floors and was very flexible around other work being done. Installation finish was better than expected and the crew returned twice to fix a couple of minor issues (related to underlying floor rather than installation).

I think we had the ‘A’ team!

Job Satisfaction
5/5
Product Quality
5/5
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Very satisfied customer

published

I just wanted say a very big thank you to Dan and the team who installed my flooring, they were professional and very kind, they were on time and the installation and the finished product is perfect. As I am in a wheelchair they truly went above and beyond my expectations to help me function in my home while the whole process took place. Before I decided to purchase a new floor I was quite concerned about how I was going to manage, but Dan and the team really put me at ease, I am so happy with the finished result.
Thanks again to all Involved.
Kind Regards
Fran

Job Satisfaction
5/5
Product Quality
5/5
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Well done

published

Dale and his crew laid the Laminate Flooring in my house on 11th of November.
I want to compliment the Team on their work, they were polite, efficient, professional and hard-working young men, thank you.

Job Satisfaction
5/5
Product Quality
5/5
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Great Service.

published

Dan was great! He introduced me to his staff & explained that they’d be laying the flooring. He showed us uneven parts in the concrete which he levelled so we wouldn’t have any dips or uneven sections in the floor. He was very informative & kept us in the loop every step of the way. Whatever had to be moved they labelled & put back in its place. They where also very tidy & cleaned up after themselves. There’s was not an ounce of sawdust in sight!
Thank you Dan & staff.

Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedLaminate and Vinyl
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Kiran
KiranSydney, NSW

Great Workmanship !!

published
Job Satisfaction
5/5
Incentivised Review No
Floor Types PurchasedLaminate and Timber
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Questions & Answers

Noushin H.
Noushin H.asked
Laminate Flooring

I have booked for a flooring job, replacing carpet with laminate through a carpet Court store in Melbourne. The amount requested to make the booking was very high, I paid 2900 with only 1000 remaining balance. Job is booked for mod January (in 10 days). Now I have incurred a personal issue die to Covid and unable to proceed. Will they refund the deposit I paid? When I called this week I was told it depends if they have already purchased the material.

No answers
Ian B.
Ian B.asked
Laminate Flooring

If I get a Hybrid Floor installed by Carpet Call. Who is the warranty with for the quality of the floor finishing. CC or the installer

No answers
Rhonda H
Rhonda Hasked
Laminate Flooring

did CC ask for ALL the $'s 2 days before the job?

2 answers
Achee
Achee

Yes They did. I was worried at the time that I won't have any leverage but their customer service was superb.

Rhonda H
Rhonda H

Thank you for quick answer. Feel much better now!

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Carpet Call Laminate Flooring

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