Being a new user, always a little sceptical!? Very happy with the ease of ordering process & the emails notifying me of progress of parcel in transit. Ordered on (Friday 10th April 2020 - arrived well packed on Friday 17th (Syd-Bris) Expecting longer due to Virus situation?, so no issues at all and all products just as advertised!! Very Happy & Satisfied Customer :-)

I bought my favourite product De Lorenzo. Et equilibrium. Love the product so much I wanted to buy it in 1kg bottle. I do not think it is the true product or it’s mixed with cheap body lotion. It has an offensive odour, different colour and texture and it made my hair oily and yellow. Soooo disappointing. I have had to order another 250g tub from oz hair and beauty. A lot more expensive but at least you get the real product.

Received well packed package from Catwalk. Massive range easy site to use quick delivery fabulous site will definitely use again product really works. Emails stating when package is to arrive

One of the best online shops I've used for my skincare purchases! At least 20% lower prices on some of the best skincare brands - I always buy Dermalogica from them. Customer service is amazing, I missed out on a promo once and was given a special promocode to use on my next purchase :)

Perfect price for the product I was after&Superfast mailing.
Shop website with ease. Ebay store items same value & fast delivery.
Catwalk products of excellent quality with a huge range for everyone’s needs.
**Thanks Catwalk**

13 days to deliver from Sydney to Melbourne. Contacted them and order had disappeared into blackhole. Only dispatched after I contacted them. Really disappointing experience without reason as to delay.

Great location ! Lovely staff! Staff were able to find a suitable product for skin and hair! I visit regularly to purchase gifts and products!

I have been shopping from Catwalk.com.au for more than 5 years. Their website is far better than any other online hair and beauty websites I have used. They stock a massive range of products which is why I like to use them as I can get all my products ordered and delivered for one delivery fee. On top of that they have great customer service. I recently ordered something wrong and had to call them to get it resolved. The customer service was really helpful and sorted my order with the correct product and refunded me the difference. Definitely recommend them.

Ok so looking through the previous reviews it looks like these guys are reviewing the WRONG company. These guys are not the Catwalk Hair Extension guys, they don’t even sell the extensions they are talking about. I have been a customer of Catwalk.com.au for 6 years. Buying my hair and face products regularly with close to zero issues. I can’t recommend them highly enough, it is a shame that they are being mistaken for the wrong company and having their name dragged through the mud. PRODUCT REVIEW, if you want to be a reliable source of information at least ensure that the correct company is being reviewed.

I’ve been buying some hair products (Label.M and Keune) from catwalk.com.au since 2010. Before that, I used to shop at my local retail shops, but since I am working all week and don't have time to go to the local retail shops I decided to purchase my products from their online store. Best prices, quick delivery, top customer service. Would recommend.

After browsing on several websites for the products I was looking for, I found catwalk offered the best prices! I contacted customer support to find out more about the products and they were very helpful and prompt when getting back to me. My products were dispatched quickly and I received them in no time. Highly recommended!

I shop online regularly and am so happy I found Catwalk. Their site is easy to navigate and they have an awesome range and variety of products. The customer service team helped me out and provided me some recommendations for what shampoo and brand I should try (thanks Alice!) and I am in love with my products. The dispatch process was quick and easy and I was kept updated on the whereabouts of my order.

Definitely recommend, and will definitely be back for more goodies!

I was sent the wrong product and immediately contacted Catwalk. The gave me a slip to return it and once I sent a photo of the receipt, they immediately express-posted the correct item (plus a few samples) and I had it the next day. Although it would have been better to get the right thing in the first place, their response was excellent. I would definitely order from them again

I have read the bad reviews on the customer service but can honestly say that this has not been my experience. I ordered some products which were promptly dispatched and delivered. During which time my family came down with a bad case of the flu and I completely forgot to pick up the parcel from the post office. The delivery was returned to Catwalk. Two days ago I got in contact with the company to arrange redelivery and have already got notification that it is on it way back to me.

I ordered my H2D hair dryer on Monday this week. I actually read these reviews after ordering and was a little nervous as so many were negative. Well my dryer arrived safe and sound on Friday. I was kept up to speed with tracking the whole way. I used it for the first time today it's awesome and I feel like I got a huge bargain. Would defs use Catwalk again.

I placed an urgent request for a GHD hair straightener. I received a prompt reply from the company who were able to post the item that same day. I received the package in pristine condition the following day. Would definitely recommend! Excellent communication, free delivery AND freebies! Very satisfied customer.

worst....i was very disappointed. i ordered ghd white straightner for my sister birthday which is 18 Sep. waiting for order, couple days later receive email order has been canceled. very angry...

Very quick & easy shopping experience. I ordered Monday afternoon, arrived at my door Tuesday morning. Plus got a free gift with my purchases, always good to get freebies!!