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Reviews

4.9

122 reviews
5
(116)
4
(2)
3
(1)
2
(0)
1
(3)
  • Product Quality
    4.9 (16)
  • Return Claim MadeYes (2) · No (17)
  • Shipping
    4.8 (17)
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AndyM48

AndyM48South East Queensland, QLD

  • 4 reviews

Excellent range of products. Great pricing. Good customer service

published

They have a good range of shaving products that are priced well. The website is easy to use, the shipping is fast and the followup service is great. I'll be using them again, and will recommend them when I'm singing the praises of decent shaving kit.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
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Andrey T.

Andrey T.

  • 7 reviews
  • Verified customer

Great shop, great selection, great service and prices

published

Found this shop while searching for proper shaving supplies and was not disappointed.

Excellent selection of razors, blades and grooming products: while not as broad as some other shops, everything is very well curated - no junk, just really good stuff.



Very fast dispatch and very sensible shipping prices: free shipping for orders over certain amount and cheapest express post i've ever seen in Aus online shops.

Overall, i'm very happy with those guys, already got tons of stuff from them and will get more.

Oh, one tiny bit that can be improved: i'd really would like to see a bit more selection in straight razors. Currently there are like two, and i'd really appreciate some more.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
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Peter Henkel

Peter HenkelSydney

  • 5 reviews

One of the best companies I've ever dealt with.

published

I have only recently started shopping with Beard & Blade but I have been blown away by their customer service and quality of products, not to mention their prices, they are so competitive. They stock hard to find items that are very popular with so many people. Cannot recommended the guys from Beard & Blade highly enough. Keep up the good work guys!!

Shipping
Date PurchasedApril 2020
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Fast shipping. Great service

published

WELL DONE!

I placed my first order recently and was shocked at how fast you shipped it (especially with the current Corona situation). In addition to speedy delivery, the products are great. The Beard and Blade synthetic brush is soft and lathers really well.

So again, well done. I’ll definitely shop again. Cheers

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
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Jessica B.

Jessica B.

  • 2 reviews

Amazing customer service

published

I ordered from beard & blade. The product arrived promptly. When I had a concern the money was instantly refunded to me. Amazing customer service. I would order from them again with no hesitation.

Shipping
Return Claim MadeYes
Date PurchasedMarch 2020
Rachel O.

Rachel O.Sydney, NSW

  • 3 reviews

Free delivery and wide range of products

published

A really wide range of grooming products for men and some for women. I received a slightly different product to what I ordered but customer service was helpful and resolved it quickly. Free delivery is offered as well.

Product Quality
Return Claim MadeNo

Super Service!

published

I ordered three products on Sunday afternnoon and received them before lunch on Monday! Received free delivery and qualified for a discount. :) Packaging is environmently friendly, they use biodegradable beans. Products smell wonderful and hubby is happy, what more could a girl ask for? I would have no hesitation in recommending this company. Thank you Beard & Blade!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
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Yarra

YarraGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent !!

published

Wonderful customer service, got a message to say my order was being dispatched on the same day.
Courier company " lost " my package and a replacement was sent out by post immediately.
Well done to the team !!
Cheers

Product Quality
Return Claim MadeNo
Date PurchasedFebruary 2020

Best customer service of al times

published

I have never experienced such a quick friendly and efficient say customer service before. We had to exchange ad be bought the wrong product and their service helped us to find a veteran option, send a return bag wth no fuss and refunded the money we have paid. Very friendly and easy! Well done guys

Product Quality
Shipping
Return Claim MadeYes
Date PurchasedDecember 2022
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Sharps

SharpsBrisbane

  • 6 reviews

Great company

published

Awesome company. I had a issue with wrong item sent which is not a common occurrence and they rectified promptly. I have ordered a lot from here and I can’t fault and this is why companies like this should thrive, GREAT CUSTOMER SERVICE. More need to take note and learn from places like this. Thank you.

Product Quality
Shipping
Return Claim MadeNo
steve J

steve JSouth East Queensland, QLD

  • 2 reviews

Exceptional Customer Service

published

This company supplies high-quality merchandise and fast delivery. When my recent purchase was delayed by the courier and they found out they replaced the goods immediately by express delivery (different courier) which arrived in a couple of days, I didn't need to ask.
Well done, much appreciated.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedDecember 2022
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B C.

B C.Sydney Surrounds, NSW

  • 2 reviews

So glad I found this store

published

Happy with the range of products, and delivery is fast and free (even for small purchases)! I got sent a wrong item by accident ONCE and they immediately sent out the right one without asking for a return of the other. Just fantastic. Thanks Beard & Blade!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedDecember 2022
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Great suppliers! Highly recommend

published

Great suppliers! Highly recommend - customer service is always quick, postage is fast, easy online ordering and great value! That is the reason we first started ordering, haven't found anyone who beats the price. Very happy with this supplier for our Barber Shop

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedSeptember 2022
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Sandra M.

Sandra M.Sydney, NSW

Great products and service

published

Very happy with the products i purchased for my Son in law, perfect packaging, free and very quick shipping and great products which he loved for his Birthday will definetely be buying from this Company again so much to choose from.
Thank You !!!

Product Quality
Return Claim MadeNo
Date PurchasedJuly 2022

They deserve 10 stars not only 5

published

Fantastic products and fantastic service only took within 3 days to be delivered. Included multiple samplers in my delivery. Which brought me to my second purchase from them. Would strongly recommend these guys to friends and family.

Shipping
Return Claim MadeNo
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ryan

ryanIllawarra, NSW

Great service and great products.

published

The service, information, shipping and products were excellent. It was a pleasure doing business with beard and blade. I'll be their loyal customer from now on. It feels great to do business with a company that cares and loves what they do. Keep up the great work you are doing!!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJuly 2022
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The perfect combination of local service and location with the best international products on offer

published

I've been buying my hair and beard products from these guys for months. Easy to shop with, super fast shipping and an awesome selection of products. I won a voucher from them recently and have just placed my order - can't wait :)

Product Quality
Shipping
Return Claim MadeNo

Outstanding service!

published

I couldn't be happier with the service provided. AusPost lost my parcel (not surprised!), and Michael from Beard & Blade was very helpful. This issue was resolved. I will continue to buy from them. Very happy!
Thanks Michael!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJune 2022
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Sid.

Sid.Sydney, NSW

  • 2 reviews

Great store, great products. super delivery

published

one stop to buy your grooming needs.
has a good range of new products.

My parcel was delivered in two days. Great packaging..
I also received a free uppercut hair wax with my order.

Will definitely order again.

Thanks BnB team.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2022
See all answers
1 comment
Beard & Blade Supply Co.
Michael M.Beard & Blade Supply Co.

Hi Sid, thanks for your kind words.
Much appreciated!
From the Beard & Blade team.

greekgod

greekgodAUSTRALIA

  • 3 reviews

Never again. 2 weeks for delivery from melb to brisbane. 5 days just to process the order!

published

Absolutely ridiculous shipping. They claim to have free shipping but takes them 5 days to get the roder ready. Tried multiples times but no one answered the phone on different days. After the 5 days of processing the order australia post website gave the estimated time to deliver after another 8 days!! nearly half a month to ship from Melb to Brisbane. Stay away. Never again ever.

mensbiz had my my order delivered next day that too all the way to perth and they used courier that delivered in a Saturday to the doorstep absolutely free. That is called lightning fast delivery! Totally ruined my experience of the products I wanted. Their prices are indeed cheaper by about a dollar or so but that comes at a cost.

Shipping
Return Claim MadeNo
Date PurchasedApril 2022
1 comment
Beard & Blade Supply Co.
Michael M.Beard & Blade Supply Co.
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Questions & Answers

Rajesh K.

Rajesh K.asked

can the items be delivered in India? and what would be the cost involved apart from shipping? Thanks.

1 answer
Beard & Blade Supply Co.
Michael M.Beard & Blade Supply Co.

Hi Rajesh, yes we do ship to India for only $14.99 flat rate :) All our international shipping details are in our FAQ section. Cheers!

Elijah C.

Elijah C.asked

Will delivery take less than a week if I live in Australia?

2 answers

Yes usually we have it within 4 days of ordering

Beard & Blade Supply Co.
Michael M.Beard & Blade Supply Co.

We dispatch orders on the same day if placed before 3PM (Melbourne time). Standard Delivery (free over $20) will usually arrive within 1-3 business days to Eastern capital cities (depending upon location), and Express Delivery will arrive in the next business day.

You can learn more about our delivery times and options here: https://www.beardandblade.com.au/pages/faqs#delivery

Get an answer from our members and Beard & Blade Supply Co. representatives

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