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DCPerth, WA
- 2 reviews
- Chess Moving WA, Perth
- Verified customer
Fantastic, efficient and pleasant
We moved a 3 bedroom house to a local unit about 10 minutes away. Love the service, the company and staff. From the moment we got a quote to when the movers arrived and left everything was done efficiently, quickly and with respect. Everything was wrapped beautifully, the movers were polite, helpful and made great suggestions. They did everything with thought, were well planned, loaded everything carefully. I just can't say enough. Thanks Jess, Drew and Rory, full marks for customer service. I know who I will be using again.
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- Chess Moving SA, Adelaide
- Verified customer
Great service and support
We moved a 4 bed house over a short distance in Adelaide. The removalists took to the job straight away with little instruction required. We moved to a 2 storey house but the 2 guys made it look easy as they swiftly moved beds and other large furniture around our new home. Great communication from the team in the office (Sonia) and from the guys on the day. Would engage again. Thank you Chess!
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Review collected in partnership with Chess Moving
Carmel MartinSouth East Queensland, QLD
- Chess Moving ACT, Canberra
- Verified customer
Professionalism at its best
My move was from Canberra to Brisbane involving uplift, storage and delivery of all my household goods. A friend recommended Chess Moving, having engaged them several months ago. As is my normal practice I sought quotes from three Removalists companies. Not only was Chess Moving the cheapest, their staff were courteous and patient, and had no hesitation in providing updated quotes when I decided to take more household goods than I had first anticipated.
This was definitely not my experience when liaising with one of the other nationwide...Read more
companies. Despite claiming to have over one hundred years experience in the business, I was left in no doubt that requesting clarification and an updated quote was an imposition. I was moving from a much loved family home which my late husband and I built 46 years ago. It was a huge challenge, both physically and emotionally, and Chess Moving lived up to its promise to provide helpful and friendly service. From the time of arriving at my Canberra home for uplift on 31 May, storage for three months and delivery to new apartment in Brisbane today I have found the experience to be stress free. I decided to take time out to write this review, a short time after the staff left, having neatly stacked boxes in areas identified by me. The boxes can wait until after I give the staff the positive feedback they well deserve.Similar opinion? Write a review on ieatwords.com.au!
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- Chess Moving ACT, Canberra
- Verified customer
Chess services were pick up and storage, disposal of some unwanted items, reinstall to new site 15 months later.
Move was from single level town house to 4th floor apartment and was generally related to heavy and awkward household items. It involved 3 stages - uplift Canberra, container secure storage with 3 monthly payments and download to a 4th floor apartment in an area with problematic parking. Items were stored foe about 15 months and were all delivered with no damage, and with no damage to the townhouse and apartment. They turned up on time with enough blokes to do the job in a relatively short time with no disruption to neighbours or ourselves.
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Bob
- 2 reviews
- Chess Moving NSW, Sydney
- Verified customer
Removals service
We had a 2 bed town house near Queanbeyan NSW and moved to 3 bed house in rural NSW, about an hour away.
The service and information we received was really good.
The communication was really professional.
The pick up time and delivery of our items was perfect, and the guys on the 2 trucks were brilliant, completing the move in record time safely and very helpful.
Recommended company to use.
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MarkNEyre Peninsula, SA
- Chess Moving SA, Adelaide
- Verified customer
A tough job well done
We moved a 4 bedroom house and a shed from Adelaide to Port Lincoln. Whilst they couldnt get all the large pot plants and some shed pieces in the truck first time, they came the next week. The access to unload to the shed was tough but it all got put in place with no damage. This included some pretty heavy benches and pieces of machinery. None of the house stuff was damaged either. The guys did a great job.
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Review collected in partnership with Chess Moving
- Chess Moving VIC, Melbourne
- Verified customer
zero customer feedback
Household move from Germany back home to Australia.
Zero communication from Chess agent. Had to constantly chase for answers and status of import. Delivery truck turned up to the wrong address on the day of goods delivery. Had to involve management in the process after agent could/would not communicate status of delivery. Before management involved in process, not one email answered or call returned, after management involvement, started receiving answers.
Returned phonecall or email isn't difficult!
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GaWKambah 2902, ACT
- Chess Moving ACT, Canberra
- Verified customer
Professional moving experience
In moving house (with a lot of contents), I found Chess Moving, Canberra, to be professional, friendly and on-time. I've had a lot of experience with removalists (working overseas a lot) and I reckon this was as good an experience as any. Unlike other removalists, Chess provided adequate manpower: five to start and seven by the end, and called in an extra truck, which is impressive and meant the job got done fast. The team were very careful with the furniture. They were clearly happy working with each other, which really helps. I'd thoroughly recommend this company.
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Roland and AntheaPerth, WA
- Chess Moving WA, Perth
- Verified customer
Chess are Great !
We have moved previously with Chess and again recently. From the quoting stage to the final move, Chess are fully reliable, courteous and interested in their clients. We have used other removalists on various occasions but always with disappointment. Thanks Chess for another relaxing experience moving house ! Roland & Anthea, Atwell, Western Australia
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JERRA
- 3 reviews
- Chess Moving ACT, Canberra
- Verified customer
The best movers we have ever had in Australia
Chess moved our 480sqm house over two floors on an incredibly slopey block so easily. Every care was taken to make sure all of our goods were delivered in one piece and wrapped in material, plastics or paper depending on the item. The movers themselves were incredibly professional, polite, helpful and engaging. There was not a mark, scratch or scuff on our walls or floors in either property. We chose Chess as they moved us into our property previous to this move and they were impressive then. They were even better this time which we would not h...Read more
ave believed. Well done Chess, the local Canberra move was worth every cent. We have even asked our real estate agent to include Chess in their recommended provider list for all of their future clients!!!!Similar opinion? Write a review on ieatwords.com.au!
Senior TravellerSouth East Queensland, QLD
- 2 reviews
- Chess Moving WA, Perth
- Verified customer
Helpful & friendly team that treat you like a person !!
Moving our items from one side of the country to the other side took several phone calls and emails, but fortunately for me Natalie had so much patience and managed to sort out any problems smoothly.
Received updates regarding the arrival of our items and were surprised to hear that our items were arriving sooner than expected. The 2 removalists delivering our items were very friendly and everything was placed exactly where we wanted.
Unfortunately one of my casserole dishes was broken (not bad considering there were approx 40 boxes of items) ...Read more
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LindaPerth, WA
- 4 reviews
- 1 like
- Chess Moving WA, Perth
- Verified customer
A great job and a terrific bunch of people
Thanks to Tim, Danielle, Peter and all the crew at CHESS for making our office move seamless. From the quotation process right through to the move, the staff were friendly and professional. There was no damage to items and the guys completed the job with a smile. The personalised service we received was very much appreciated. We would thoroughly recommend CHESS for your moving requirements.
1 comment
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- TAS, Launceston
- Verified customer
We were very pleased with the service- could not have been more helpful
We have a Large house and large furniture
Move was only over a short distance
Times were good
The service was very friendly, and the gentlemen could not have been more obliging and helpful we were very pleased with the great service
Thank you very much
1 comment
Paul L.Chess Moving
Thank you so much for taking the time to write this review.
We would like to congratulate our staff so please email us at [email protected] so we can pass on our thanks... Read more
Regards Chess Moving AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Chess Moving
- Chess Moving VIC, Melbourne
- Verified customer
Chess made a stress move less stressful
We recently relocated from London to Melbourne. Once our container cleared custom, Chess Melbourne delivered our container for us. Steve, Simon and joe from Chess were great. The unloaded all our boxes, put all our furnitures together. Took away all rubbish. Excellent communication from their office too.
Would definitely use Chess again when we move next time.
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Nifty BulldogGreater Melbourne (Inner), VIC
- 2 reviews
- Chess Moving ACT, Canberra
- Verified customer
Attentive and personal service
We recently moved the contents of our 3 bedroom home from Canberra to Melbourne. Chess Removals were friendly, punctual, and extremely attentive to our needs. Most importantly they delivered everything in excellent condition! Highly recommended.
1 comment
Paul L.Chess Moving
Thank you so much for taking the time to write this review.
We would like to congratulate our staff so please email us at [email protected] so we can pass on our thanks... Read more
Regards Chess Moving AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Chess Moving compares to other Furniture Removalists
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katelyn m.Launceston, TAS
- 2 reviews
- TAS, Launceston
- Verified customer
Blackmailed.
We needed to move out stuff our Launceston rental to 20km away. I was very clear the unload was to be done after hours. They allowed us a "PM pick up" once our possessions were on board they changed their tune and said any after hours would incur additional rates of $175 an hour. We argued to and fro until I agreed. Arriving they requested payment of an additional $440! As after hours starts at 4pm and to allow for their time to get back to the depot (20mins away). I refused. They took my stuff. After going through Australian Furniture Removal ...Read more
Association they agreed to honor the contracted rate - as long as I removed any social media postings. Absolutely disgusting way to handle any customer. Shame on them. Still waiting to hear back from head office who I lodged a complaint with also.Similar opinion? Write a review on ieatwords.com.au!
- Chess Moving VIC, Melbourne
- Verified customer
Excellent an excellent move made by Chess
30 years of accumulated "household Items to be moved and a yard of pots. Well the pots moving was below the overrated opinion of one Australia's largest and well advertised removal companies, which did not live up to their advertising hype.
Called Chess nothing too much a problem, 4 trucks and 7 men later we arrived in Bendigo, pots, household all in tact. And well under the exorbiate price quote by original company.
Thank goodness I had the good graces to call Chess, staff excellent, helpful and super efficient, Russel the managing directo...Read more
r was a godsend when the moved look to being going pear shape, his calm and excellent advice was a godsend and much appreciated. The guys handling the move again excellent, efficient and more than willing to help, only too happy when two old people changed their minds and ask " would you mind to move this from here to there, done with the utmost friendliness and good graces. Chess is the correct move when you need to move Clarrie CousinsSimilar opinion? Write a review on ieatwords.com.au!
- Chess Moving WA, Perth
- Verified customer
Very professional
Chess moving made my move from Perth W.A. to Melbourne Victoria so easy and stress free. They are very professional in the way they handle everything, from the first phone conversation to the delivery of my goods, all staff were friendly, professional and willing to help in any way they could. My goods arrived safe and on time. I would definitely recommend them and would not hesitate to use them again.
A special thank you to Natalie in the Perth office, she was brilliant.
Cheers Derek
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Hugh BattersGreater Melbourne (Inner), VIC
- Chess Moving VIC, Melbourne
- Verified customer
First rate - as always
We moved a container load of stuff from Melbourne to Port Douglas (2700km) and it went off without a hitch at a cost that was lower than expected. All was delivered on time, communication was excellent throughout the process and the moving men at both ends were extremely efficient, friendly and helpful.This is the 6th time we have used Chess over the years in both home and office moves and I cannot recommend them highly enough.
1 comment
Paul L.Chess Moving
Hello Hugh
Thank you very much for your feedback. ... Read more
We will be sure to pass on your comments to the staff involved. Regards Paul Chess Moving AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Sulaiman A.Greater Melbourne (Metropolitan), VIC
- Chess Moving VIC, Melbourne
- Verified customer
Punctual and fast
I moved my home stuff from KSA to MEL, I received them on time despite of a little delay because of christmas holiday. The staff was very responsive and active, they provided all necessary documents and helping me all over the clearance process. Yes I recommend them for any one who looking for reliable company with great team:) personally, I'll never hesitate to use them again and again.
1 comment
Paul L.Chess Moving
Hello Sulaiman
Thank you so much for your kinds words. ... Read more
We appreciate you taking the time to let us know how we performed and will pass on our thanks to the staff involved. Regards Paul Chess Moving AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
siscoasked
Can you pay half cost of removal when furniture is picked up an the rest upon delivery?
1 answer
Paul L.Chess Moving
Hello Sisco
We will need specific details of you move before we can respond
Regards
Chess Moving Australia
cat1957asked
Why dont chess removal except responsible when they damage goods and even brake them? my vacuum is so damaged it dosent work to power
1 answer
Paul L.Chess Moving
Hello car1957
To answer your question we do require more information. When we offer a service in our quote for insurance cover as an option and if you select not to take this option it is sometimes very difficult to process your claim. As in every insurance policy there is always an excess to pay and in small claims such as vacuums this excess usually $500.00 may come into play. Transporting personal effects and household items to a new location is complex process especially if your items are transported interstate or overseas as there are third parties who handle shipping containers, such as the rail for interstate and shipping lines for overseas so there is a period where your goods our out of any removal companies control this is just the way goods are transported in the modern era for efficiency, time and pricing. If you could please send your name, reference number and where you moved from to [email protected] we can look into the matter for you.
Regards paul
Traceasked
Would like to know how much it would cost for 10 large boxes to purchase?
3 answers
Paul L.Chess Moving
Where are you located in Australia ?
Paul L.Chess Moving
If you could explain further please. We would like to understand the basis for your remarks and we pride ourselves and service and transparency. Please contact me at [email protected] so we can communicate further on this please.
Regards Paul
Paul L.Chess Moving
We have not heard from you further on this matter and would like some further information so we can investigate please. Please send your information to [email protected].
This is important to us so please send the details of your complaint
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Paul L.Chess Moving
Thank you so much for taking the time to write this review.
We would like to congratulate our staff so please email us at [email protected] so we can pass on our thanks... Read more
Regards Chess Moving Australia