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China Southern Airlines Questions & Answers
92 questions from our users
John C.asked
what is a typical business class menu
Nogsasked
Has anyone brought an upgrade on china southern airlines for Premium Eco or Business class flying from Melbourne to Guangzhou
And what was the cost please
Thanks Nogs
2 answers
I brought an upgrade to premium economy on the way from Melbourne to Guangzhou was fine on the way back they sold the seats we had pre purchased to someone else and never reimbursed me after I emailed them.
Quite frankly I will never use this airline ever again.
Did you buy that at Melbourne airport i read some people just buy upgrade on plane can you ket me know
Many Thanks
Jilll McIlroyasked
Will I need a transit visa for China southern airlines CZ 326 departing Sydney on 6th March for Bangkok. CZ361. ?
And returning from Bangkok on southern China airways MG959T on the 18th March 2022 arriving Sydney same airline CZ 325?
No answers
Pam Masked
Does anyone know what is the senior's discount on fares?
2 answers
I am not sure about senior's discount best is to check with travel agents or China Southern airlines office.
I normally bought full fare tickets in order to received both full status and mileage points.
thank you Bruce wong, I have registered with China Southern as a senior which I believe entitles me to a discount. So far, no joy in finding out the details of the discount.
Deepali Kasked
Hi, I have business class ticket, can I carry 2 bags? And in total how much weight?
How many bottles of alcohol I can pack in checking baggage?
Thanks
1 answer
Hi,surely you could have 2 checked-in luggages (32kg for business class and 23kg for economic),and 2 bottles of alcohol. More information you could check their APP.
Susi Hasked
Does anyone remember the flight number from brisbane to paris on 19 July and from Paris to brisbane on 23 August 2018? Thanking you
No answers
Kittuasked
I wanna travel from Sydney to Delhi from China southern airline just wondering if it is terrible or terrific please let me know.
1 answer
I do not recommend at all. They denied us on boarding. They said we should have a visa for a 3 hour stop in China, although we were traveling from Tehran to Melbourne and we did not aim to visit China at all! There was no information on the website and embassy website and they did not send us information! How on earth we should know this! So please find another airline for your piece of mind!
Sharanasked
Hello, actually I booked a return flight from new delhi to sydney on 22 nd jan 2022 at 12.05 am and I want to change the travel date to 11 th of january. How much it cost to me to change the date? Thank you
No answers
Nellieasked
I am travelling from Adelaide to Guangzhou to Beijing then Tashkent with China Southern Airlines, overnighting in Guangzhou. What's the likelihood of my luggage arriving if I book it though? or should I collect it in Guangzhou and the rebook? Would appreciate the experiences of other travellers regarding this.
No answers
HY Lauasked
I just written a review for China Southern Airlines (Guangzhou/SFO) sector. I want to write a second review for my return trip and the system does not allow. Can you help?
No answers
Gus Deasked
What time cz0382 from auckland arrives in morning at Brisbane? Where can i check it?
No answers
Evaasked
I want to fly with my dog. But in the China Southern Airlines website says the crate measures should be no more than 40x60x100. Which doesn't have sense because the width and height of the dogs crates is always similar. I couldn't find a crate under this specifications (and my dog is a medium sized). What should I do? Is this accurate?
2 answers
sorry, but I know nothing about dog crates.
Hello, I am trying to book my dog with China Southern right now and am running into this same issue! Did you find a solution? If so, please share
Wendy Pasked
I am trying to reserve my seat on a flight from Brisbane to Guangzhou but I have an order number that will not allow me to log on to seat reservations. The site wants a booking number. What can I do? Thanks
No answers
csairtravellerasked
I'll be flying Sydney - Guangzhou - Urumqi with CZ. I will have a few hours layover in Guangzhou and want to organize a paid upgrade to business class for Guangzhou - Urumqi leg. Does anyone know which service desk/office at the Guangzhou airport can do that for me?
2 answers
Yes they are service desk in GZ as this is they hub. You also can flight economy from Sydney to GZ and business class from GZ to Urumqi. However I believed that you must arrange before your flight start from Sydney and this is to be safe as you may do not have enough time to do it while you in GZ as most flights are booked well in advance. Hope this help
Thanks Thai. I have already used points to upgrade SYD - CAN leg. Not enough points to cover the next leg and so I will try to pay for it at CAN airport. I guess if not luck at their service desk, I can try inside the plane after boarding.
Jennifer Casked
Anyone with experience taking a bike? My bike bag will exceed the 62 linear inches dimensions - are they strict about this? It is well under 23kg. I am flying Adelaide to LA via Guangzhou
No answers
francoasked
for business class flight from Australia to Europe, it is possible to use de VIP lounge. O need to be member?
No answers
Bedasked
I have booked flight with China southern airlines end of march 2018. And i am just wondering whether i allow to take alcoholic liquid. am i allowed to take bottle of liquid?
No answers
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