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JASCanberra
- 4 reviews
- 2 likes
Competent but rude service
Competent though with rude service
I used Canberra conveyancing a few years ago and whilst they completed the work competently, I was very unhappy with the professionalism displayed by the solicitor I dealt with.
My dealings with the solicitor went well until they provided some misleading information around stamp duty and why it must be paid prior to settlement. Upon querying this information I was told that it was a government requirement and that this could be confirmed with the Government. On contacting the ACT Revenue Office they assu...Read more
red me this was not the case and that it was most likely a bank loan requirement (which I then confirmed was the case, with my bank). On pointing out they might want to be a bit clearer when responding to this type of question in the future I received a very rude response to the effect that I was wrong and that I should not be questioning their advice. Thinking that maybe I was being unreasonable, I shared the email trail with a few colleagues in the office and requested an opinion, with the universal response that they thought the email was totally unprofessional. Given the amount of conveyancing firms in Canberra, I would not use this conveyancing firm again and have recommended to a number of friends who have made property purchases in the ACT since, to avoid them as well. I had no issues with the conveyancing firm I had previously used in NSW and regretted retaining this firm for my house purchase in the ACT.Similar opinion? Write a review on ieatwords.com.au!
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