Coolair Ducted CPQ700
MPN: CPQ700
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3 reviews · Statistics
Reviews
Horrible - Constant Industrial Whining Noise on Lowest Speed
Ducted CPQ700We had the CPQ 700 installed in March 2022. Immediately upon installation, I noticed a horrible sound and soon after, within a week, my neighbour came over and complained about the noise. The industrial whining noise is heard on the lowest manual setting. It reverberates through the house with some rooms more affected by the noise than others, and when standing out in the backyard, the noise is quite noticeable.
We have contacted the installer who stated that he has put in the quieter fan blade in the hope this will solve the problem which it
... Read more has not. He then took to reviewing the installation and the ducting to ensure all was in place and fitted correctly, to no avail in getting rid of the industrial whining noise. He has returned on at least 3 occasions now with no fix in site. My neighbours have gone to the local council for advice as the noise from my air con unit is now disrupting their sleep and they are unable to sit in their back courtyard due to the noise output. I can see that the CPQ 700 unit will land me in court unless the installer decides to take accountability and swap it out with another quieter unit at their expense. According to the AIRAH website, it is the installers responsibility to ensure any unit installed is fit for purpose and abides by the correct noise level set out by industry guidelines. My neighbours have sourced their own air con company to come over and test the noise output of my unit from their backyard. At this stage, my CPQ 700 unit exceeds the 55dB after 7pm.Hi Rebecca,
Thank you for your response. Was not expecting this. I have done as you have requested.
... Read more Regards Alex
Not a problem at all, I have passed your details on to the Seeley International team in WA. Hopefully we can get this sorted out quickly for you.
makes loud humming noise they have changed motor four times now they are telling me its normal running sound
Ducted CPQ700air con cools well but has a consistant humming noise motor has been changed four times and now they are telling me this is normal .i dont think it is.fan speeds were bad on installation but they have addressed and fixed
... Read more
Hello
We aim to ensure that every product that we produce meets our customers' needs. We are disappointed to hear that we have not met your expectations. Can you tell us if the problems that you exper
Terrible Product
Ducted CPQ700We had this model installed as a replacement for the old unit 18 months ago.
It makes a loud humming noise and causes the windows to rattle if turned up high.
Coolair came out and said the motor was the problem which was replaced.
This has made no difference,it seems the CPQ700 is not a very good product.. .
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Details
 Coolair Ducted CPQ7001.3(3) | Coolair Ducted CPQ11002.0(1) | Coolair Ducted CPQ850No reviews yet | Coolair Ducted CPQ450No reviews yet | |
|---|---|---|---|---|
| Category | Ducted Air Conditioners | Ducted Air Conditioners | Ducted Air Conditioners | Ducted Air Conditioners |
| Price (RRP) | $1,600 | $2,050 | $1,910 | $1,560 |
| Features | Evaporative Cooler | Evaporative Cooler | Evaporative Cooler | Evaporative Cooler |
| Cooling Power | 9.5 kW | 13.3 kW | 11.8 kW | 8 kW |
| Reverse Cycle | No | No | No | No |
| Auto Cleaning (Self Cleaning) | No | No | No | No |
| Auto Restart Function | No | No | No | No |
| Weekly Timer | Yes | Yes | Yes | Yes |
| Outdoor Unit Dimensions | 685 x 1150 x 1150 mm | 835 x 1150 x 1150 mm | 835 x 1150 x 1150 mm | 685 x 1150 x 1150 mm |
| Manufacturer Warranty | 7 year(s) | 7 year(s) | 7 year(s) | 7 year(s) |
- MPN: CPQ700
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Hi Alex, I'm sorry to hear you're having a noise issue with your Coolair unit and I'd like to help you further. Can you please email [email protected] with your contact details, you
... Read morer address at which the unit is located and the installer details? I will pass this info on to our team in WA as they will be able to assist the installer to troubleshoot the problem. Thank you, Rebecca