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Anxiety Plus
I cannot express how much I am in ore of the service I got from Scott Krause from SouthBank Core Dentist ..I was blown away by his knowledge & the fact that Scott took time to explain each procedure I was getting, speaks volumes.. I felt relaxed & confident in his capabilities & cannot talk highly enough of him... I will definitely only be using Scot from now on & have no hesitation in recommending this Service..
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SoerayaGreater Melbourne (Outer), VIC
Very friendly and very good service at Epping core dental
I went to core dental at epping for both of my kids and I. we felt welcomed and the doctors made us feel comfortable about all the treatment that we went through. And they understand everything we say and they try and help with services that we need done. I personally recommend everyone should give a try.
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Cathy.L
- 10 reviews
- 2 likes
Great service and reasonable prices
I visited an endodontist today at the Carrum Downs clinic and it was good
The staff were absolutely professional, well spoken and nice!
The dental assistant made me feel so comfortable and re assured me about everything to make me feel better as I was nervous about my root canal.
We were also offered a payment plan option which we took and it made things so much easier
Definitely recommend this place
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AlexMelbourne
Best Dental Team .
Core Dental Caroline Springs.
They are very Professional with customer care .
With kids they are very good and understanding
I would recommend this team to anyone.
Good to see a professional Team these days.
Excellent!!
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Core Dental charge for services not rendered
Called the clinic for what I specifically stated was a checkup ($95). At the end of the conversation the receptionist tried to rope me into paying $195 (the price that includes the scale and clean). I informed her I wanted just a checkup and she accepted that.
At the clinic, service was professional and friendly.
The checkup price breakdown is as follows, and this is what I paid even though most of the services on the list were not provided:
comprehensive oral exam $20 (done)
4 x-rays $28 (done)
oral mucosal screening (not done) $9
photographi...Read more
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amalMelbourne
- 2 reviews
Very friendly and caring.
Very impressed with the care and service this dental clinic provided. Would easily recommend this clinic to anyone. Staff was very friendly and caring. Ensured I was comfortable at all times. Dentist explained everything and definitely calmed my nerves. Receptionist was friendly and welcomed you with a big smile. I will definitely be coming back for any future appointments. Thank you Core Dental :)
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Anabel AMelbourne
Southbank Professionalism and knowledge
I went to the Southbank Practice for veneer upgrades. The dentist Scott was very knowledgable and instantly made me feel at ease. The process took at least 3 visits. The practice always kept me informed of the stages of work and Michelle at reception even rang me later in the day to see how I was, no one has ever done that for me before. I was really impressed by the communication and service. The end result was fantastic and exceeded my expectations. What i really appreciated was how calm Scott was during the procedures, as I was quite nervous about the job that had to be done but I could tell I was in competent hands. A very deft hand. I now smile with confidence Thanks Scott!
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Core dental
Was just about to get my braces off and my whole staff group left.. they were the best and they actually knew what they were doing, new crew came in and there a bunch of amateurs, yes their learning but who are the ones there learning on? They have taken nearly all my enamel off my teeth trying to make a filling and now I can even stick my head out the window without my sensitivity making me want to die. Messed up my retainers aswell as my wires and made me waste my money.
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An ameteur place
I went to this place coredental to get my teeth straightening but my dentist left. Now its a new one so I'm not sure I did the right thing. Its not working so well. Should've gone to a real Orthodontist.
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Werribee clinic completely inefficient
I have been attending this clinic for over 3 years due to paying for the entirety of my treatment, during my time here there they have been completely inefficient, I wait up to an hour for my appointment and they talk to me for 2 mins while I change trays and explain nothing to me, I would have left a long time ago if it wasn't for the fact I have paid, they overbook every Saturday and never notified me the orthodontist only works every second Saturday which doesn't fit in for me as I work shift work, I have better things to do than sit on a waiting room in my only weekends off, don't recommend you use this clinic.
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UniStudent11Greater Melbourne (Metropolitan), VIC
- 3 reviews
Reception lady is not as organised.
My first booking was perfect. The second one is fairly disappointing because aside from the lady asked my name and have put it in a wrong account/name, she did not manage to book my next appointment which she promised. I was supposed to be booked on the 11th but for whatever reason she did not manage to do that so I have to wait for about 45 minutes to get the service I needed.
Another thing is that the dental assistant does not talk much - you know how they help assist with sucking in the excess parts of tooth for dental filling? I just re...Read more
alised I swallowed one bit because she did not tell me to open my mouth. The dentist was quiet "heavy handed" in a way. I have a very sensitive teeth which means I get more tingling sensations than other normal patients when they try to clean it. It was very cold too. They can see me reacting that I was hurt but apparently they don't care much.. On my first appointment they had to take x-ray images. Unfortunately the computer froze and we had to repeat them again. I had to bite a metal with a film- which on first bit hurt because it hurt my gums I thought it was fine but from second to fourth image it doesn't hurt at all. I can see that the doctor is a bit in a hurry which does not look professional. Overall it's quiet terrible, I hope that people would be able to provide online reviews to these services because it is hard to find the best one unless you know the person.Similar opinion? Write a review on ieatwords.com.au!
SharonCaroline Springs
- Verified customer
Great Experience at the Caroline Springs Branch
This dentist is right around the corner from where I live, so I was delighted to discover they were not only conveniently located, but a fantastic dentist. I got a check up and clean. The dentist I saw did a through job, explained the whole process, and were nice enough to numb me up before they started the clean! The practice is nice and modern, and the reception staff are really lovely. Best part of the experience was I didn't need any feelings! Hurrah!
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Get a second opinion or they will rip you blind!!!
I required extensive dental work(crowns, bridges and a couple of veneers) unaware on my first visit I was given a well orchestrated sales pitch and almost roped in for $20,000 worth of treatment, I decided to ring around and email over 30 dentists in Melbourne and found that they were equal too the most expensive dentists i could find!! There was a cheaper dentist in toorak!! They stated I 'HAD' to see a gum specialist at there practice which I required some treatment, at almost $600 per visit 2 visits that lasted 30 mins all that was done was ...Read more
a (my guess a 1mm drill) run around my gum line to clean up the edges of my gums, I spoke to another gum specialist here in Melbourne and was told I could of had the same treatment for under half that price!! There a corporate company and trained to bleed every cent they can out of there clients!!! Also I was paying cash and asked for a discount as they offered me there 'amazing' payment plan!! And all they said was we'll talk about it on your next visit!! Not a chance!! I ended up finding a awesome dentist in craigieburn, he explained everything in detail!! Was extremely honest!! And I saved myself $9000!! All dentists in Australia are trained at the same uni's and have to comply with all OH&S regulations or they risk there license, don't get fooled by these corporate companies peopleSimilar opinion? Write a review on ieatwords.com.au!
ElizabethMelbourne
- 2 reviews
- Verified customer
Absolutely Brilliant!
I had an appointment with Lucy and I have to say she really is the most friendliest dentist ever!!
She knows exactly what she is doing and my treatment was completely pain free without any medication.
Core Dental has VERY reasonable prices! I would definitely recommend!! :)
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Chris KMelbourne
- 2 reviews
Professional and Efficient Service !
Woke up one day (well that's not true, I ignored the pain for a few days hoping it would go away!) with a throbbing pain in my tooth. Was able to be squeezed in to see the team at Core in Carrum and the really looked after me so well and relieved all the pain. Turned out I needed a root canal! So professional and helpful. Option to chuck it on a payment plan was a bonus!
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MartinMelbourne
- 3 reviews
- Verified customer
Fantastic Emergency Service
Just before Christmas I somehow managed to crack a tooth. These guys were great, fitted me in at short notice with no worries. The dentist was excellent, and really upfront with what I needed and how much it would be. Have been back for a check up since to make sure everything was still OK, and again the service was outstanding.
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Plan proved difficult
Bad, had a crown put in expensive. After that tooth ache - bite not right. Recommended work $14,000. I had already spent about $5,000. One of the teeth that was worked on developed an infection. New young dentist while I had an infection/abscess did a deep clean and gave me antibiotics. Face swelled up and more experienced dentist gave a different antibiotic. My teeth were moving around after deep cleaning and anaesthetic I started clenching and broke what they described as a virgin tooth perfectly healthy. I was stressing. No pain...Read more
killers, It was Easter- no help. Now I have been advised that I need a root canal for tooth that was worked on and an implant for what was a healthy tooth. Why would you do deep cleaning when you have an infection. There was not a lot of empathy and staff changes around a lot. After little empathy and finding difficult to understand what the new receptionist was talking about regarding the treatment plan I have decided to go elsewhere. My treatment plan etc after work already done was recommended at about $14,000. My brother who is a financial adviser looked at the plan that was printed out and was questioning. He has referred me to his Collins St dentist who he believes is reasonable especially after hearing of the cost of the remainder of my tooth being removed.Similar opinion? Write a review on ieatwords.com.au!
Jason MunnMelbourne
- Verified customer
A great and very professional dental practice.
Fortunately, Core Dental Southbank saved the day. This was probably the best, most comfortable and professional dental experience of my life.
The staff got me in right away (the next morning) and were so warm and lovely. Their dental clinic were professional and really clean. I saw a female dentist and hygienist, both very professional and welcoming.
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Won't go back
Will not go again. Good communication and problem solving but would not go again. Disappointed. All dentist charge differently as well. Told one thing over phone and each time you call it's different.
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Don't bother getting a quote!
All dentists charge different prices for each service, and each service is identified by an item number. works the same as retail, you can shop around. Try asking this place for a quote! They dont provide them, instead try to get you in to pay for a check up as they claim they may have a different opinion on what needs to be done than other dentists. Expect customers to pay for a check up just to get a quote? Ridiculous sales technique.
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