Crimsafe (page 2 of 12)
- crimsafe.com.au
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Reviews
This is a great product.
Good quality product. It even looks good. Service and installation was good. I am very happy that I choose a Crimsafe product.
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Great quality product.
Excellent product, couldn’t be any happier. Peace of mind Security for your home without compromising your outdoor view.
I highly recommend CrimSafe as every dollar you spend on their products it would be well worth it.
Thank you CrimSafe.
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Great product and installation to a high standard
Very happy with product and installation process. Installer / owners were prompt and very tidy with the process and I would happily recommend
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Wish I had of done this sooner.
Had the whole house fitted with Crimsafe security screens. Every door, every window. Fantastic. Some think that Crimsafe screens make the view obscured but in fact the opposite happens. I had diamond grills on every window and all doors. When they were removed and replaced with just the Crimsafe screen, the view became much clearer. An enjoyable bonus that I wasn't expecting. Was told by the technician that we can leave the doors and windows open which we now do when we go out. Hopefully, criminals have not yet perfected the art of breaking into Crimsafe security screens.
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Had Crimsafe doors before could not go past them
Door was just what we wanted, installation spot on, came with warranty as expected, can't fault company that did the work more that pleased, highly recommended
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Just what we expected
All good - doors were what we expected and do the job perfectly. Would recommend Crimsafe to any other person. Thanks
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Not so perfect
Waited years to be able to buy Crimsafe. Very disappointed with the supplier we used. When I asked why it was not incased on the inside and the outside, thats when we found out we were only quoted for the classic .The rep then told us that no one wants the full incased screen so they don't quote for them. Not to mention how bad the door fitted, was measured wrong took a number of calls to get any action. The screen had to be remeasured and replaced with new screen, but not upgraded. Over $4000 for French door. Happy with the colour and new door, just not the supplier we used
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From hero to zero
We had our door installed on 26 May 2021 and paid the installer in full after installation.
We were promised a receipt will be emailed to take advantage of the limited time free extended warranty. No receipt and no return of 2 calls - my perception of Rim Fire, Rouse Hill NSW has gone from hero to zero because of their non-existent after sales service.
Hi Chrispy, we are sorry to hear you had a negative experience with our licensee Rimfire Security after installation. We've been advised by the licensee your receipt was emailed yesterday morning, please let us know if you did not receive this.
Great Experience
I have no hesitation in recommending Crim Safe… Measurements & installation were seamless… All the staff which we dealt with were lovely & professional… Cullens on the GC took great care of us..Thankyou
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Love these doors
I have to say I love these doors. Selected the "self closing" option and it's wonderful, you can adjust the speed of the closure and there's no "banging" when someone closes the door too forcefully. The service on installation was great, wouldn't hesitate to recommend to others.
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Crimsafe - continues to disappoint
After the first failure of the door, where it jammed and wouldn’t open, since being repaired its now failed again. Today I spent 15 minutes trying to get it to open. This is untenable.
... Read moreHi Mark, thanks for getting in touch. We would really like to investigate this further for you. Please can we ask that you send an email to [email protected], titled 'Product Review' with your cont
... Read moreact info and details of the Licensee who installed your screen. Someone from Crimsafe HQ will contact you directly. Best wishes, Crimsafe.I gave you the courtesy of being copied in on the email I sent to your Licensee - you have all the detail.
Hi Mark, we are happy to hear the Licensee Wynstan Elsternwick has been in touch to arrange an appointment.
Warranty
We submitted a warranty enquiry due to powder coating having come off a random area representing circa 15% of the surface area on two window screens 1100 x 500.
Also regarding a build up of corrosive appearing sticky substance at the bottom of all five screens/doors.
All within warranty period.
After continual follow up someone finally called to inspect.
They were unable to answer any questions we put about cause, reason or corrective action.
In every case answered ‘ I’m not able to say’.
Appearing to be deliberately non committal .
Some photos
Find out how Crimsafe compares to other Home Care Shops
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Very unhappy
After we were broken into, we chose crimsafe on recommendations. 3 years later the frame has failed. They have offered to remove the door for a week to fix it leaving us with just our front door. After I asked for a temp door they refused and said that nothing else could be done. So, I either have a faulty door or risk another break in. The decision is mine said the company..what can I do? Thanks MSD and crimsafe..you are washing your hands of my problem now you have my $4000.
... Read moreHi Dijana and Nathan - thanks for getting in touch. We would really like to investigate this further for you. Please can we ask that you send an email to [email protected], titled 'Product Review'
... Read morewith your contact info, someone from Crimsafe HQ in Queensland will contact you directly. Best wishes, Crimsafe.
Perfect Fit
Pride in workmanship with the attention to detail in manufacture, fit and installation. Communication all the way to install and lodgement of warranty details. Bee Safe Security understand customer service. Thanks for a top job from David and Carol
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Nice door, for a flyscreen
Got a crimsafe door when we bought the house, thinking it is promoted as a quality product.
Installer said, its only as good as the timber frame it is fixed to.
But after 8 years, and never even gets locked, the cylinder wont hold the door open, and worse still, the centre hinge has broken off the door. Although the hinge is still fastened to the timber frame ok!
Just disappointing, especially every time you hear the annoying adds saying how good they are!
Hi Kylie, thanks for getting in touch. We would really like to investigate this further for you. Please can we ask that you send an email to [email protected], titled 'Product Review' with your con
... Read moretact info, invoice and details of the Licensed Supplier who installed your screen. Someone from Crimsafe HQ in Queensland will contact you directly. Best wishes, Crimsafe.
Almost perfect
Whilst the doors and screens are great, I’m just a bit disappointed that the keys keep scraping against the doors
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excellent investment
re Crimsafe Ultimate. Premium quality, visually appealing and hardy. Withstands felines' attack/climbing (ordinary fly screen gets shredded). I've had Crimsafe for years. I'm happy I've chosen again for new place.
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OK - but
For the cost of the doors I would have expected more sturdy doors and locks to be installed, but they were quick
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Hi, thanks for getting in touch. We are sorry to hear you feel your screen and locks are not sturdy, if you would like us to look into this for you just send your details and some photos to info@crims
... Read moreafe.com.au with Product Review in the subject. We would like to help make you feel more secure about your purchase. Kind Regards, Crimsafe Team
Majestic, exudes class, great lift for the front entrance
A very good lift to the looks and security of the front entrance. It makes Us feel safe especially when you realize all four doors have Crimsafe security now.
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Great!
Peace of mind! We had 2 doors replaced with Crimsafe doors and will definitely be returning to get out stacker doors replaced. Easy to do business with and great communication thru the whole process - which we appreciated.
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Quality investment
We purchased our Crimsafe security doors and windows from Rimfire security, excellent service! One of the best investments on the security of our home. We feel more safe because of Crimsafe. High quality security doors and windows.
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Not sure what to feel
Got Crimsafe sliding doors installed. It's a bit pricey but I went ahead with it for security. The steel mesh looks and feels really sturdy but there's enough room for small insects like baby flies and gnats to get inside. The aluminum frame feels alright but I don't know if it would withhold kicks like how they advertised their hinged doors as these are placed on rubber tracks and wheels.
Collected in partnership with Crimsafe
Hi Kent, thank you for taking the time to leave a review. We would like to assure you Crimsafe Sliding Doors are as secure as they are stylish. There’s a locking mechanism fitted into your door jamb,
... Read morethe doors are interlocked to the existing frame. Plus, they’re secured top and bottom to prevent lateral lifting. Our specially developed Crimsafe Tensile-Tuff® mesh uses 0.9mm 304 structural-grade stainless steel, keeping out unwelcome guests from burglars to bugs.
Screen doors
We are very happy with our new Crimsafe Screen doors from Allview Windows & Doors in Coffs Harbour. The doors are very secure and look great.
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Love it - great peace of mind!
We purchased an oversized Crimsafe Ultimate screen door through Stanbond that they colour matched to our window frames. Michael was excellent to deal with and we are very happy the quality product. We absolutely love being able to leave our front door open, without worrying about any uninvited guests.
TIP: If you want multiple keys, I suggest you order them with the door; or get the screen door keyed the same as your front door...much easier than 2 separate keys!
Collected in partnership with Crimsafe
Piece of mind with Crimesafe
Can leave the windows open to take advantage of the breeze and airflow while keeping insects and intruders at bay
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window screen
window screen beautiful to look out and have a clear view, easy to open and close,and know no one is going to get in
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Exactly what I Wanted
The team at Davcon Security and Screens were excellent. From the initial house visit to install, they were professional, prompt and friendly. My Crimsafe Ultimate security screens are excellent. They look good, keep the house a little cooler and help us sleep even better at night! I would definitely recommend!
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Outstanding Finish
Love the good finish, the secure locking and matched to my existing door frame. smooth gliding operation. Love the sense of security having the door.
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Fantastic Product
Security and peace of mind in a screen door - fantastic product at a great price that adds the "wow" factor
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Love my Crimsafe door
Fabulous, super strong and extremely smart-looking screen door that lets the breezes through while keeping the place secure. I couldn't be happier
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So strong but clear
Very happy and impressed with the Crimsafe doors we had installed happy to be able to go out and leave the house air wonky needing to lock the Crimsafe and leave the other door open
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Rust and corresion
I have crimsafe installed on my back verandah now for 2yrs and do not live near the sea front. When I contacted the installer they said it needs to be cleaned at least every 3 months with their cleaner. Not told this when they it was quoted or installed. It has been replaced 12 months ago and is exactly the same. Approached the company told again about cleaning this time with stain remover. Did not resolve the issue. Have been advised this is an ongoing issue which is known about. Really annoyed have to go through the process of it all replaced again. Considering the cost the product is not what is promoted and you are creating work for yourself.
... Read moreHi Sharon, we're sorry to hear of the ongoing issues you are experiencing with your screen, Crimsafe’s stainless steel mesh is highly corrosion resistant. However, all mesh types can act as a filter t
... Read morehat traps salt, moisture and airborne impurities – resulting in marks and stains. Depending on your environment and location getting rid of dust, dirt and grime through regular maintenance is essential in keeping your Crimsafe product performing at its best. Crimsafe's Care Guide can be found on our website and is issued with the Warranty terms and conditions after installation.That is a cop out...had I known the requirement there is no way I would of had it installed. I have a high set house so cleaning the screens is a difficult task which would of been obvious when the
... Read morey came to measure up for the quote. As it is a known issue you sign accepting the quote not accepting the maintenance requirements.
Only in Australia
Tonight my family and I thought we heard footsteps in our darkened driveway. Then we were certain we heard movement in the driveway so we were all watching the screen door when a Kangaroo appeared. The dogs barked, the Roo was startled and then launched itself, feet first, against the screen door - twice! It was a hell of a noise but the CrimSafe door didn’t even flinch as it resisted this ‘Only in Australia’ attempt at home invasion
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Excellent
Very professional from first point of contact to completion of installation. One very Happy Franklyns Customer and would highly recommend to all.
Sleeping well after Crimsafe installed
Great product and seamless installation. Very happy with our decision to go with Crimsafe and let the cooling breeze in.
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Awesome Security Doors
With the onset of summer I am now able to leave my unit and lock the security door and allow the afternoon breeze into my house in the afternoon whilst away and have peace of mind that my unit is securely locked. Would definitely recommend.
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The door and service is great!
I am happy to have the great, safe and beautiful door with the Crimsafe - Morisset! I highly recommend Crimsafe products.
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I feel so much more secure
The door is a little stiff for old fingers to push closed or to open.
Locks three locks down the door jam so very safe.
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Greater Security
As my husband and myself are ageing it's better security for our home. Our dog took a little while to get use to new pet door but once forced to come in to get food he uses it now like it's always been there!
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Very Happy
over the past twelve moths we have purchased 2 Crimsafe security doors, one sliding and one standard rear door. we could not be any happier with the doors, they give a great sense of security, which allows us to leave our doors open on a hot night and let they breeze flow through. they also look very" attractive " if that is the right thing to say about a door. keep up the good work Crimsafe. our supplier was
The Superior Door Company a fantastic company to deal with. so all around very happy.
Collected in partnership with Crimsafe
Extra Information
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Hi Jan, thank you for sharing your feedback with us. We are glad to hear you are happy with your door, we would like to follow up with the supplier regarding your experience. Could you please email the licensee details to [email protected]?