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Reviewer Photos & Videos
- Verified customer
Exceptional quality and service
We are extremely happy with the quality of the product and as a bonus they also look very stylish. The service was very prompt and they were very courteous. I would recommend Bee safe security at Alstonville to anyone thinking of installing screens or security doors.
1 comment
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Review collected in partnership with Crimsafe
Julie SokcevicWide Bay-Burnett, QLD
- Verified customer
Love my doors
We are very happy with our crimsafe ultimate. We have one hinged and two sliding with no bars. They look awesome. They just open up the rooms so much. Have really matched our expectations.
1 comment
Crimsafe T.Crimsafe
Hi Julie, thank you so much for taking the time to leave a review, it's great to hear you are very happy with your Crimsafe Ultimate purchase! We would love to share this with the Licensee that you u... Read more
sed if you could please let us know thank you! Kind Regards, Crimsafe Team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Crimsafe
- Verified customer
Peace of Mind
We recently moved into a new to us house and putting a safe, secure front door in place was one of our first priorities- we love the security of our new Crimsafe door.
1 comment
Crimsafe T.Crimsafe
Hi Cathy, thank you so much for your review! We would love to pass this onto the Licensee that installed Crimsafe for you if you could please let us know who you used, thank you. Kind Regards, Crimsafe Team.
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Review collected in partnership with Crimsafe
Find out how Crimsafe compares to other Door & Window Shops
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AzaPerth, WA
- 2 reviews
Not what we expected
We had 2 Crimsafe Ultimate security screen sliding doors installed by Westral. Doors look nice but we are not happy with the screws showing on the door frames. They look so ugly. The screws in the brochure were fitting colour coordinated. Westral says the screws come in one color only, they do many colour door frames and do not have matching screws.
3 comments
Crimsafe T.Crimsafe
Hi Aza, thank you for getting in touch. We would really like to investigate this further for you and rectify your complaint. Please can we ask that you send an email to [email protected], titled 'P... Read more
roduct Review' with your contact information and photos. Crimsafe HQ in Queensland will contact you directly upon receipt of your email. Best wishes, Crimsafe.Hi Crimsafe team, I would like to say thank you for looking into this matter. Westral team contacted me to resolve the issue. David fixed the screws by touching up them. The 2 sliding doors look fanta... Read more
stic now. I must say that I was very impressed with Westral Customer service. Thank you all.Crimsafe T.Crimsafe
Hi Aza, thank you so much for the update, we are very happy to hear of this outcome for you. Kind Regards, Crimsafe Team.
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Alstonville DentalRichmond-Tweed, NSW
- Verified customer
Great product
Excellent, prompt service and outstanding product. This is the second time Alstonville Dental Practice has used Bee Safe Security at Alstonville.. highly recommend their professionalism and experience. Detailed quote provided and work completed to high standard much sooner than expected
1 comment
Crimsafe T.Crimsafe
Hi Alstonville Dental, thank you so much for taking the time to leave a review, we will be sure to pass this onto Bee Safe Security too! We are very happy to hear of your positive experience with our... Read more
Licensee, and the high level of service you received. Kind Regards, Crimsafe Team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Crimsafe
- Verified customer
Great job
Very satisfied with this product. The team was highly professional, everything was clearly explained to us and processed smoothly. Doors look great and installation was spotless. Highly recommend crimsafe security doors
1 comment
Crimsafe T.Crimsafe
Hi Danuta, thank you so much for taking the time to get in touch! We are very happy to hear of your satisfaction with Crimsafe and would love to know which supplier you used so we can pass on you rev... Read more
iew to them aswell! Looking forward to hearing from you soon, Kind Regards, Crimsafe Team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Crimsafe
- Verified customer
Awesome product
It’s a sensational product. I feel really safe having the product around my home. I also want to mention the fantastic customer service by Kellie (Franklyn Carseldine) highly recommend seeing the team at Franklyn.
1 comment
Crimsafe T.Crimsafe
Hi Nabs, thank you so much for your review! We will pass this onto the team at Franklyn Carseldine for you, great to hear you are happy with your new purchase! Kind Regards, Crimsafe Team.
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Review collected in partnership with Crimsafe
Premium service to go with a premium product!
Professional courteous helpful service from the Bathurst team (Rodney & Peta), highly recommended. The door looks great. Thanks for the help with choosing the colour and for the quick turnaround on installation. I would definitely use them again.
1 comment
Crimsafe T.Crimsafe
Hi Alex, thank you for taking the time to leave such a great review! We will be sure to let Rodney & Peta from RCG Security know too! May you enjoy your new purchase for many years to come, kind regards, Crimsafe Team.
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Jaehoon Shin
- 2 reviews
- Verified customer
luckely I didnt have anyone trying to break into the house yet! but still very assuring
luckely I didnt have anyone trying to break into the house yet! but still very assuring. bit expensive than I thought will be, but I guess it's worth it so all good
1 comment
Crimsafe T.Crimsafe
Hi Jaehoon, thank you for getting in touch and sharing your review. We hope you enjoy your purchase for many years to come! Kind Regards, Crimsafe Team.
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Review collected in partnership with Crimsafe
Find out how Crimsafe compares to other Door & Window Shops
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Paul JosephSouth East Queensland, QLD
- Verified customer
Safe and Secure, wonderful ambassador - Arthur from Endavour Screens Gold Coast
Faultless, quality work, installation and sensational service :)
The above says it all, why do you have a minumum word requirement, I'm a customer, not a typist.
Maybe you should look at the word requirment?
1 comment
Crimsafe T.Crimsafe
Hi Paul, thank you so much for your positive review! We will pass this onto Arthur at Endeavour Screens for you, and the words you used were more than enough, thank you! Kind Regards, Crimsafe Team.
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Shane DesmondSouth East Queensland, QLD
- Verified customer
Great Service
The service was great!! Matt was very thorough and his workmanship was number one. We are extremely happy with our new screens. We will definitely be recommending others to the company.
3 comments
Crimsafe T.Crimsafe
Hi Shane, great to hear you are extremely happy with your Crimsafe purchase! So we can let Matt know too, can you please let us know which Supplier you used, thank you! Kind regards, Crimsafe Team.
We got 2 crimsafe doors from your Northlakes supplier. Service was fantastic and the installation was fantastic as well. We will definitely be recommending you guys to our friends and family..
Crimsafe T.Crimsafe
Thank you so much Shane, very much appreciated, Kind Regards, Crimsafe Team.
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Review collected in partnership with Crimsafe
PAM Hunter Region, NSW
- Verified customer
Our Wonderful Front Screen Door
We recently had our "CRIMSAFE" security door installed.The overall service of installation is to be commended. It was carried out in a courteous and professional manner. Also our home was left in a very tidy condition. We are extremely happy with our "CRIMSAFE" door. Thankyou
3 comments
Crimsafe T.Crimsafe
Hi Pam, great to hear you are extremely happy with your purchase! Thank you for taking the time to get in touch, if you could please let us know who the supplier was that installed Crimsafe for you s... Read more
o we can pass your wonderful review onto them as well. Kind Regards, Crimsafe Team.GPW Screens/Doors Cardiff NSW, the installer was excellent, very professional,careful, and made sure when finished the door worked properly and the area was clean.
Crimsafe T.Crimsafe
Thank you Pam! We will pass this onto GPW Screens :)
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Review collected in partnership with Crimsafe
- Verified customer
Door guaranteed for 10 years, locks not covered. Beware.
Purchased 4 doors at the cost of $5,000 plus for 2 dwellings from Airport West supplier.
One of the Crimsafe door has a been defective for several months in that it can’t be locked, but due to work commitments the Unit Owner didn’t contact Crimsafe until 10 July 2022. She was told the 12 month Warranty period had expired so would have to pay for service.
Door was installed on 3 July 2018. So “Warranty” expired 7 days before the phone call.
A follow up call to Crimsafe pointed out that a Security door, costing in excess of $1,000, that does n...Read more
2 comments
Crimsafe T.Crimsafe
Hi Roos2007,
Thanks for taking the time to leave us a review. We’re disappointed to hear you’re unhappy, despite this being resolved positively with you.... Read more
As you may be aware, the lock on your door is not actually manufactured by Crimsafe. Each Authorised Crimsafe Licensee fabricates doors using their own preferred handle and key-lock system. These are not included under that standard 10-year Crimsafe warranty, as they are covered under their own warranty from each respective manufacturer – we politely suggest you contact that manufacturer to raise your concern directly with them. 2* review aside, we’re glad to hear that the Licensee waived their call out fee and replaced the lock for you at no charge. Kind Regards, Crimsafe TeamAs the supplier and installer of the Crimsafe door was your recommended agent it is disingenuous to refute any liability for faulty locks. Just hope all Crimsafe customers enforce their rights under t... Read more
he Consumer Laws for defective locks and handles. Your products are so much more expensive than other security doors and customers have an expectation that the lock, integral part of the door, would be be covered by fair Warranty period.Similar opinion? Write a review on ieatwords.com.au!
unhappy2Perth, WA
- 2 reviews
- 1 like
good doors but keep falling off
bought what we thought was top of the range in security doors only to find since having them fitted the sliding doors (3) randomly fall of their tracks. told by the supply company the doors are only secure when locked shut. great joke. we also have a double front door that is always nearly impossible to lock and two of our rear sliding door locks have failed, suppliers comments are we dont make the locks.
1 comment
Crimsafe T.Crimsafe
Hi, thank you for getting in touch. We would really like to investigate this further for you and rectify your complaint. Please can we ask that you send an email to [email protected], titled 'Produ... Read more
ct Review' with your contact info and details of the Licensee used for installation. Crimsafe HQ in Queensland will contact you directly upon receipt of your email. Best wishes, Crimsafe.Similar opinion? Write a review on ieatwords.com.au!
Peter BrindleyHunter Region, NSW
- 2 reviews
- Verified customer
Safe and sound
Excellent product and service carried out in prompt and professional manner and quick response to any queers delivery time and setting date for installation. Installed on time and old doors taken away.
1 comment
Crimsafe T.Crimsafe
Hi Peter, we are very happy to hear of your positive experience, thank you for your review! We would love to pass this onto the supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Crimsafe
Find out how Crimsafe compares to other Door & Window Shops
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Varun BhatiaSydney, NSW
- Verified customer
Lovely product..simply loved it..
Amazing customer service..the followup was great. Installation was clean and professional..
5 comments
Crimsafe T.Crimsafe
Hi Varun, thank you so much for taking the time to get in touch, we are happy to hear of your positive experience! We would love to pass this onto the supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team.
Sure
Crimsafe T.Crimsafe
Thank you Varun, if you could let us know who you used we will pass it on for you :)
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Review collected in partnership with Crimsafe
Andrew CoxQueensland
- Verified customer
Great service
The team were professional and very helpful. Turned up on time to do the measurements. The security door was ready early and the installer again was on time. A pleasure to deal with this company.
3 comments
Crimsafe T.Crimsafe
Hi Andrew, great to hear from you! Thank you for taking the time to get in touch, we would love to pass your review onto the supplier you used, please let us know thank you so much! Kind Regards, Crimsafe Team.
Happy for you to pass to the supplier.
Crimsafe T.Crimsafe
Thank you Andrew, if you could let us know who you used and we will most certainly pass onto them :)
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Review collected in partnership with Crimsafe
Ruth RobinsonSydney Surrounds, NSW
- Verified customer
Best door ever!!
All aspects of my dealing with the supplier including measure, quote and installation were very professional. His advice re type and colour were spot on. The end result was exactly what I wanted.
3 comments
Crimsafe T.Crimsafe
Hi Ruth, thank you so much for your review! We are very happy to hear of your positive experience and would love to pass this onto the supplier you used if you would like to let us know, thank you. Kind Regards, Crimsafe Team
My supplier was Door Master Security, Berkeley Vale, N.S.W. Very professional. Would recommend them highly.
Crimsafe T.Crimsafe
Thank you so much, we will pass onto Door Master Security :)
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Review collected in partnership with Crimsafe
Product is good but be careful of installers
We got a front and rear door and two bathroom windows changed to crimsafe. As far as the product goes it looks good and feels secure. Unfortunately we had a very inexperienced installer and he has damaged the frames. Make sure you look around and find a decent company.
1 comment
Crimsafe T.Crimsafe
Hi Luke - thanks for getting in touch. We would really like to investigate this further for you and rectify your complaint. Please can we ask that you send an email to [email protected], titled 'Pr... Read more
oduct Review' with your contact info and details of the Licensee used for installation. Someone from Crimsafe HQ in Queensland will contact you directly. Best wishes, Crimsafe.Similar opinion? Write a review on ieatwords.com.au!
JimSouth East Queensland, QLD
- Verified customer
Crimsafe - Incredible quality and value!!
We recently purchased a new home and wanted the peace of mind of Crimsafe for security and good airflow. We contacted Franklyns and their service was first class. Great communication, they did what they said they were going to do - both efficient and friendly. The installer was very experienced and took me through the new doors which was very helpful.
We now have Crimsafe Ultimate on all external doors and they look amazing. We feel safe inside and have the benefit of breezes during the day. They also cut down the heat (we face west) and ...Read more
become almost invisible on the house which is a real bonus. We have had other security door products before, but have always come back to Crimsafe for security, quality and value. We were also reminded by Franklyns to go on to Crimsafe's website to extend our 10 year warranty by 5 years. The whole process from start to finish has been amazing...… We couldn't be more delighted.1 comment
Crimsafe T.Crimsafe
Hi Jim, thank you so much for taking the time to leave such a great review! We hope you enjoy your new purchase for many years to come and we will definitely let Franklyn's know how happy you were too! Kind Regards, Crimsafe Team
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Review collected in partnership with Crimsafe
Questions & Answers
Anneasked
I have some questions asked, but not answered above. Please Crimsafe let me and others have answers. We paid a lot of money for these screens over others.
I have what appears to be rust stains on the mesh where it overlaps top to bottom and side to side. How do we remove these?
I also have parts of the door (near the handle) where the black colour has worn off. Can these be painted? What sort of paint should be used?
1 answer
Crimsafe T.Crimsafe
Hi Anne, thank you for getting in touch. If you could please email us at [email protected] with Product Review in the subject line, with photos and receipt of purchase so we can assist you further. Kind Regards, Crimsafe Team.
Jade Basked
Hi,
Our crimsafe front door is about two years old and the door itself has completely faded but the surrounds haven’t? So it looks like the door is a completely different colour to the surrounding frame and door handle? Is this covered by warranty?
Thanks
No answers
Grahame S.asked
crim safe wire door has popped off rollers cant get back on
No answers
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Crimsafe T.Crimsafe
Hi Louise, thank you for your 5 star review! It's great to hear that you are extremely happy with your new purchase! We will be sure to pass this onto Bee Safe Security for you aswell, Kind Regards, Crimsafe Team.