Crimsafe Questions & Answers

I have some questions asked, but not answered above. Please Crimsafe let me and others have answers. We paid a lot of money for these screens over others.
I have what appears to be rust stains on the mesh where it overlaps top to bottom and side to side. How do we remove these?
I also have parts of the door (near the handle) where the black colour has worn off. Can these be painted? What sort of paint should be used?

Hi,
Our crimsafe front door is about two years old and the door itself has completely faded but the surrounds haven’t? So it looks like the door is a completely different colour to the surrounding frame and door handle? Is this covered by warranty?
Thanks

crim safe wire door has popped off rollers cant get back on

I have 2 crimsafe hinged doors, front & garage. My question, what gap measurement should be between the door and frame on the locking side of the door. I can clearly see all the metal locks (triple locking) and believe with the gap the door can be open if a crow bar is forced in through the gap. Also the top part of my doors fit reasonable snug to frame when closed but the bottom of the door has at least a 6mm gap. I have trouble sometimes locking the door as I need to pull it in twice to align bottom lock to align before I can lock the door. Also because of the gap my front door rattles at the bottom when the wind blows, I have to put masking tape there to stop the metal hitting metal. P.S. I have metal frames. Installer has tried to fix but is only a temp job. My doors are less than 2 years old, on going problem. Not happy Jan.

I installed Crimsafe in my home. The door that cost me over $2000, was forced open/ jimmied by thieves. Where do I stand regarding your claims of being the most superior product in the market? The local suppler who provided the service in the first place says that my Warranty is voided when a break-in occurs!!
Awaiting your reply.

Hi, I own a house that had crimsafe already installed, it had vertical slide aluminium windows, the crimsafe covers the low side spill lip, at the bottom, so when it rains hard (yesterday) water cannot overflow so runs inside the house, bad install? new improved version?....is there a fix, thanks.

I need to take the Crimsafe sliders off to get to the glass slider behind it. The glass slider has a wheel going bad, leaving little metal flakes, so it is about to come off or lock up. We use that slider alot. We have 3 dogs and it leads to the back yard. Can I take the Crimsafe slider off to get the glass slider off or does the whole Crimsafe slider frame have to come off?
Thanks,
Russ

Hi -- We have several Crimsafe mesh security screensand the black paint appears to have worn off around the handle and on various parts of the doors. Is it possible to re-paint and, if so, what product works best? We've only just bought the house so I've no idea how long they've been installed, but I would imagine the warranty is no longer applicable. Best Tangea

We are looking into purchasing the Crimsafe doors in AZ. Right now we have mesquites, small ones. Have you had any experience with the size of the holes in your screen?

To wash my crimsafe doors with car wash/wax do I dilute it as per instructions on the bottle? Cheers. Julie.

We are having problems with our three doors. The front one actually was coming apart. Someone has come and fixed it. But, the doors keep locking. Then we need the key to open it when we have not locked it with the keys. Now our double door is locked and we cannot unlock it. What would the problem be. It is really annoying and dangerous. Not only that, why would it come apart.

I have had made a crimsafe door made for my front door however now I have decided not to use it as it takes Away from the timber door. I have a back door id like to use it on but the door is smaller. My question is can I have the crimsafe door altered to fit a different door?

My doors are 2 years old they are covered in what looks like rust have always cleaned them with car wash & polish but it does not get the rust off now they have developed an unpleasant smell which I think is coming from rust. Can you help.

Difference between Crimesafe (your product) & Amplimesh Supa & interudaguard.

We have Crimsafe security doors. They weight of the door keeps breaking the hinges and the door drops and scraps the concrete. What can we do to stop this?

I live on a canal on the Gold Coast. I notice there is a lot of salt build up at the bottom of all our Crimsafe doors facing the Canal which disppears when we clean the doors but doesn't take long to come back. Could you tell me if I could spray an anti-rust spray on these areas to prevent corrosion? Thanking you, Karen

I have just had a crimsafe sliding door screen installed and 2 weeks later i was spraying for mosquitoes with Deltamethrin insecticide. I ended up with a couple of streaks across my new door which i washed with warm soapy water immediately, as in i put my backpack sprayer down and washed it immediately. The streaks were darker than the rest of the screen. After washing it seemed ok, but when the screen dried it was right back there again. Its very annoying to look at especially being a new door. My front door screen is also stained from rain hitting it, and again warm soapy water does not remove these marks. What can i do about the streaks from the insecticide marks please?

I recently purchased a Crimsafe door. I have noticed that the mesh of the door seems to be loose and pops when it is windy. Could it be faulty? What could have caused this? Thanks

I have a crimsafe door 2 years old, should the guaze be rusting, and if it does how do I clean it

We have had Crimsafe screens installed on our windows but I am surprised and disappointed with the screws that have been used to attach the screens. They look like a normal 5 star screw that can be unscrewed easily. Also, the view of the screws from the inside with their protrusion into the metal frame all around our window not only looks ugly but looks like a totally unprofessional installation.
My question is, does this sound normal for Crimsafe installation?