Crust Pizza (page 2 of 9)
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Excellent quality and service
Great service, all employees were very friendly and food quality was excellent. Been here a few times and was great all of them.
Author stated being incentivised for this review
Best pizza I've had for ages
Hawian piza with lamb perfection, real lamb, lovely lady cook.
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Save your money
I was asked if I wanted a receipt, on replying no, they staff member proceeded to charge $30 extra (held the machine so i couldn’t see the amount). As I happened to have the right amount, the transaction bounced. Second time it magically worked.
On getting home, the pizza was bland. I don’t remember worse. And having paid $70 for 3 pizzas, I expected something more.
This was the first time in years. Also, the last time.
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Not much topping
I have had Crust pizza twice. Vegetarian Supreme both times.
The first one was great: wonderful toppings very tasty, and on time. The second time I ordered at 5pm for a 5.30pm pickup but it was not ready until 5.40pm. The toppings were very sparse and the pizza tough and lacking flavour except for the sauce. Both pizza were taken home to eat but the second one was almost cold on arrival. I suspect they did not call me to the counter when it was ready.
Would not recommend.
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Sooo small!!
Ordered two large pizzas
They were both lovely but I couldn’t get over the size…27cm!!!!!!!!
That is NOT LARGE
TINY
Cost $47 home delivered
Rip off
Crust going downhill
Have used Crust before and enjoyed the product. Quality of pizzas has gone downhill and topping content was extremely poor.
I was very disappointed and tonight even had to return some Korean chicken wings as they were very cold. Discovered this before reaching my car fortunately and Money refunded of course.
delicious food and friendly service
The pizzas at Crust Rouse Hill are so delicious and with so many flavours, we could choose from.
We love the Crust Pizza Rouse Hill.
Very busy place but the staff is so friendly that every time we visit, they warmly welcome us.
They are not the cheapest but the best quality and quantity of ingredients. Value for money!
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Disappointing
I ordered the Peking Duck. It’s nothing like the picture on the website. I had high expectations. It didn’t taste good at all. Very disappointed. The Pizzas at Shelly’s are so much better.
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How early do you have to pre-book a pizza to get it on time?
We used the Crust App to order pizzas about an hour ahead of our East Gosford pickup time but when we got to the restaurant we were told they were just putting the pizzas into the oven. I said 'but our pickup time was 7.30pm (and we were already running 10 minutes late!). The attendant looked at the docket and said 'sorry' they'll be ready in 5 minutes. Approximately 12 minutes later we finally got our Pizzas, with a curt 'sorry for the delay'. And don't start us on the 2 (maybe) prawns per slice on the garlic prawn pizza. We won't be going back again.
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Not the same anymore
The first time I had Crust pizza it was amazing. So much topping and flavour.
I ordered it tonight, I was so hungry and couldn't even eat it.
So disappointing.
My last order was the same but I gave them a second chance.
I won't be going back.
Pretty Dodgy Pizza Shop - Augustine Heights
Ordered 3 pizzas online directly from the store, but the stores driver only delivered 2, shrugged his shoulders and drove away. Tried phoning the store multiple times over an hour, but no answer, only a voice mail box and no call returned - all while within their opening hours. Tried to look up their address, but their website lists a false address where they have never occupied. With no pick-up option or point of contact, it seems almost as if the pizza shop is run out of someones house? Not sure if the hold the necessary food licensing. The end result, $23 paid for a pizza that was never delivered, and nothing I can do about it.
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Disappointed since new management and drop in product. Won’t go back.
Engadine Crust Pizza is under new management and the once “best pizza in town” is no more. A lot less filling, no lemon etc has made it Mccains.
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Awful pasta
We've ordered pizza from crust many times and it's been fine - not excellent but good enough for the price.
Tonight we made the mistake of ordering pasta. We were hanging out for our bolognaise and when it arrived we were very disappointed. The pasta was so overcooked as to be almost mushy. The sauce was an acidic tomato concoction with no minced meat in it, but for texture they added the odd fragment of sliced processed ham and slices of raw tomato. We ended up throwing most of it in the bin. They must have gone heavy on the minced garlic as it took hours to get the after-taste out.
Can’t get one order right- burnt and raw, missing ingredients.
Three seperate orders over three weeks, every single one wrong, missing either pickles, sauce or cheese and burnt and raw dough? I don’t know how you can overlook something yet also undercook it at the same time! Plus the cheese on the pizza looked microwaved! Buffalo bites were cremated with wrong sauce also looked microwaved. Gross.
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Should have sent it back
. Ordered two large pizzas and some of those cheese pepperoni balls.
. Everything was over cooked - Dark brown.
. Plus The ordered was later than the time given - hence we were starving and willing to compromise.
. The order, the time waiting, the flavour and the whole experience was …. Disappointing.
. Can’t believe Crust use to be raved about by friends…. You’re a joke.
Fallen from grace, a short story...
So I used to get crust with my bf every weekend, no exceptions... as students, thats a lot of money, but it was seriously the highlight of our night, so yknow! We would rave to others and bond over the tastiness of the food... the pizza? crisp and flavourful... the dessert scrolls? Decadent and satisfying... the pasta? actually their pasta was notoriously and consistently... a little sad... but anyways, no point dreaming on time gone by...
because nowadays? well besides the quality dropping in little ways the year following our first bite, ou
... Read morer last order was the nail in the coffin... we ordered pizza and pasta (despite him not liking the carbonara, he still gets it every weekend like a big ol weirdo). And as per usual, as we expected, it tasted like straight flavourless grease, not even a generous serving of grated "parm" or sauce could save it... and I regularly eat canned spaghetti so you know I can tolerate some sad food... but yknow, we been knowin that since day one, so who are we to complain? But guys :,) at least in the past they added crispy smoked bacon, making 1/4 of the ingredients edible (and even delicious when i'm the one stealing them from his bowl, without having to eat the rest), then eventually they started using just ham, or plain ham-quality bacon, who knows... but this time? Giant cubes of grisle... you would think it was minecraft with how large and how many there were. I promise you that my bf is a ENDLESS BLACK HOLE for food, and even he couldn't eat them... Then came my pizza, my sad little pizza... I ordered a thin crust pepperoni with a bbq base... I used to get this every weekend, but the quality dropped a little and so I stopped... but im a forgiving gal, so I gave it another go... but friends, this pizza was truely cursed... the cheese was quite literally as thick as the base (I wanna say thicker, but i'll give them the benefit of the doubt that I have a taunted memory), and even though we ate it hot as soon as it came, the cheese had already cooled enough to become a mat of flavourless rubber... at least the bbq base and pepperoni was there to save it right? nope, so so very little pepperoni... and the sauce was on the side... and instead of barbeque, they gave a small serving of hoison sauce... with a free long hard chunk of... something conspicuous... in which I do not wish to remember... one of my depression meals is microwaved white bread with barbeque sauce and cheap cheese, so again, i'm not asking for much I promise you... but I could not eat this pizza... anyways i'm hoping it was a bad batch, but $21 is a lot for a single thin crust delivery pizza, and considering a lot of ppl who we used to bond with over crust have also noticed this decline in quality... I think we'll put a pin in our regular orders for now... thank you for reading my review weary traveller, we wish your order and experience to be a little more hopeful than ours...
Would I bother, no !!!
Ordered a Club chicken pizza, scrolls and brownies. Very disappointed in the pizza, not very flavoursome. The brownies were all different sizes and the supposed chocolate dipping sauce would only do for 2 brownies, a very stingy serve. I had to remind the person who served me to add the brownies and dipping sauce to my order. A client before me was out the door before staff realised they hadn't provided them with drinks from their order. I won't be back.
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Cold Pizza and Frozen Chocolate Mousse
Cold Pizza and Frozen Chocolate Mousse. Last time I order from them. That means with Domino's being bad as well there are no good pizza shops around me.
Hopefully you are not in a hurry to eat.....
Took almost 2 hrs to deliver. Ended up feeding the kids baked beans because they were so hungry and pizza took too long. Of course the food was stone cold when it finally arrived.
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Avoid
Very disappointed. The local store had poor online/home delivery service. The product supplied (later than advised) did not have all the toppings as advertised.
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Salad on pizza?
Only the pepperoni is any good.
The rest are weird. Who puts salad on pizza.
BBQ sauce pizzas are meant to be special, not the norm.
Don't put slabs on chicken on my pizza, im eating a slice not a roast dinner, if i wanted that id get a rotisserie from coles.
Pepperonis pretty nice though.
Plant Based Protein Range is NOT VEGAN
There is a plant based protein range but it is not vegan. All the ingredients are not vegan in these range. Check if all ingredients are vegan before ordering.
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Poor quality pizza
Ordered 2 pizzas from Crust Aspley tonight. Have used them before and enjoyed the product. Quality of pizzas has gone downhill and topping content was extremely poor.
I was very disappointed and won’t be using Crust again. Dominos pizza better value for money.
No Customer Service
Politely emailed the manager at Crust Grange about an issue with my order. No reply. Followed up with another email a week later and was ignored once again. All I wanted was my problem to be acknowledged. I’m a regular customer so know what to expect with regards to my food. I’m sure they won’t take my feedback on board if they don’t even have the decency to reply so I’ll go elsewhere. Vince & Louies’s at Everton Hills has great customer service and AMAZING pizza!
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Certainly a crusty experience
Nothing like the advertisement. 25 Dollars. Crust was so hard that only a goat would be able to chew it.
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Don’t request delivery!
Logged in and ordered pizza to be delivered. Address on account and receipt correct. Delivered to wrong address, late, cold and upside down.
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Terrible customer service
Ordered bundle pizza with 2 sides. But 1 side was missing. When contact the RouseHill crust Pizaa experience terrible customer service and not trying to help instead try to ignore saying they are very busy and call back next day. Need to trained staffs properly to how to do customer service. Will not recommend to anyone anymore.
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Horrible do not get pizza from here
I ordered three pizzas and got 1/4 a pizza topping. Tasted horrible and will never ever buy there sorry excuse for a pizza again.
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Gone down hill recently
When I first tried Crust Pizza in Mascot over 3 years ago they were great. Fresh, tasty and different. Over the past few years the quality has dropped considerably. Tonight’s order tastes like it was about 2 hours old and the herb garlic was inedible. I pretty much always place the same order but I think I will look for an alternative.
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Awesome
Started ordering dominoes then switched to crust and I'm so glad I did.
Not only was it much cheaper but when I got them the toppings were perfectly placed and looked delicious
Great Pizzas
Ordered the Perri Perri Chicken and the Gluten Free Vegetarian Pizzas and thought they were excellent. Would definitely order again.
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Extremely Tasty Pizza from Aspley Store
Was looking for a different pizza to the mass produced big brands. Found Crust Aspley online and placed an order, then read reviews. Was a little concerned at that point. Delivery was within 30 minutes, the young lass who delivered the food was very friendly, food was hot. Pizza's were amazing! So full of flavour, with a fabulous crust. Even tasty cold the next day. Three of us ordered 3 different pizzas and none of us were unhappy. Got scrolls in a bundle which were okay, nothing compared to the signature pizzas. Pasta was tasty but I think it will have more flavour the next day, and when not eaten next to the pizzas. Very happy.
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Atrocious customer service, two hour wait for delivery, cold pizza and missing order items
Ordered a couple of pizzas and a large bottle of coke zero from Crust Richmond. Expected wait time given was 75 mins (why can't they provide you with this before you have made the order?) which if known, I wouldn't have ordered. It arrived after 2 hours. The pizzas were stone cold and no coke zero delivered. They claimed at the time it had been refunded but that turned out to be lies as well.
Reported it to their customer support who had little interest and they just they sent it on to the franchisee. Then heard nothing. Won't be ordering anything from them again.
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Best vegan pizza I’ve ever had!
Vegan or not you’ll enjoy this pizza. The cheese melts so nicely and duplicates mozzarella! The ‘beef’ is so realIstic that I questioned it, but it’s definitely plant based! The whole pizza is so tasty. I’ve ordered it multiple nights in a row. Absolute favourite vegan pizza I’ve tried out of any fast food joint!
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Undercooked chips and soggy garlic bread
Got pizza, garlic bread, mousse and chips. Got the chips to hit the 25$ min as everything else was 24.95$. The chips were beyond undercooked and seemed to have only been blanched at best. Garlic bread was also soggy.
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WARM AND FLABBY
We got 2 or 3 orders from Crust Hornsby, and were pleased, but the next arrived over an hour after the promised time, and was warm, flabby, and VERY unappetising. A telephone call to the shop connected us with a person totally devoid of social graces who insisted the driver had left merely 5 min prior to our (late) delivery (?!?). Nevertheless, having a few social graces ourselves, we decided to try one more time. Same result, but this time 1½ hours late!!
... Read moreSo disappointing
I ordered 3 pizzas from Crust Rochedale tonight for NYE. Each of the pizzas lacked flavour, was rubbery and made us feel sick after a couple of slices. It was actually a big waste of money. For the price, I expect fresh ingredients and good quality. This wasn’t what we got. Very disappointed and I won’t be back.
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Cold pizza
I love crust pizzas but have to admit that in the past few months they have disappointed me greatly. The cheese is rubbery and the bases chewy. Furthermore, the delivery is slow and when it does get here, it’s cold and more than once, the order has not been right. They do offer credit or replacement when you call them about it. Not sure what the problem is with quality but I wish they’d fix it! Tonight we paid and extra $9 for public holiday rates and ended up with soggy cold pizza that arrived 20 mins later than expected.
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Not a pizza
Last Friday night we ordered a pizza from you.
It was very small for the 'sold' large size, scant ingredients and little flavour. Extremely thin with a hard base. For me the incorrect cheese was used... it was quite ordinary and rubber like to the palate.
Your pizzas are also completely over priced. How do you justify $22.00. It is beyond my comprehension.
We shall never order from you again
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Their 'Plant Based' pizzas are NOT 'Plant Based'
Ordered a half half plant based pizza from the menu. The pizza arrived and it had real cheese from a cow. Cows are not plants, they're animals. Extremely misleading.
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