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Fantastic Service and Great Products
Custom Blinds supplied and installed blinds at my home and also at my place of business, on both occasions their service was prompt and professional. I am very happy with the finished product and would not hesitate to recommend them to friends and family.
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Terrible company
We have had so many problems with this company but the most recent one is that a blind that we had installed for a week fell off it’s rail. They first blamed our electricians (as it is motorised), then they blamed us as they said we put it down too far. They say we need to pay for a new one. When I rang them the girl on the phone was very rude and hung up on us. Beware of this company.
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Fantastic service and Product
The service provided was excellent. Asked to pay half as deposit and the other half after delivery.
Fantastic customer service and product was delivered on time and to a high quality.
Highly recommended.
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Fantastic Service
The service has been fantastic since day 1. Quality is amazing and customer service exceptional. We would have no hesitation in recommending Custom Blinds and will definitely engage their services again. Thank you very much and keep up the good work.
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- Verified customer
Excellent all round service
I recently built a new 2 level house but I live overseas so organising anything is difficult. Customs Blinds were extremely helpful right from the start coming straight out to review my needs and measure up and then manufacture and install exactly on the date I wanted it done. The blinds look great so I am extremely happy with the all round service and the finished product.
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Great service
From ringing for,a quote to fitting, service was great. I was kept in Touch the whole process. Blinds are great as well.
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Very good. No problems
Had two quotes and custom blinds were the best. I went to the Willeton store and spoke to Sue. She was very
helpful, even though she was new. Darren did the final measure and he also installed the blinds with Ross, they were both very thorough and professional. They also cleaned up as the did the job.
I will recommend them to any one that is interested.
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Mel
- 2 reviews
- 4 likes
Absolutely Disgraceful!!!!
Any star is too good for this company. Since paying our deposit for new window furnishings in March 2017 we have had nothing but problems with this company and they have been very difficult to deal with. It has been months of toing and froing and we have found them so difficult and rude. The man who came out to measure in October (house is a new build) was less than friendly, quite rude and really did not want to be there. My husband asked him questions about the products and he was arrogant, condescending and rude.
We have waited over 7...Read more
weeks for blinds to come in from over East, when there is a manufacturer of the same product in WA and they can make and install in 2 weeks (the identical product). The customer service has been lacking the whole way and to make it worse their installer who came yesterday damaged our brand new walls and said it was 'a new paint issue'. Yet he banged a hammer into the wall quite hard which is when he damaged it. He was also late and there was no phone call to advise as to why he was late even when I called the office and they couldn't get hold of him. Yet again the tracks were damaged and so were the curtains, so we are now still waiting. I also received an email from the General Manager saying it was miscommunication between us and them as the installer called my husband to say he was on his way. FACT: The installer did not call my husband before hand nor did he return their office ladies call who I spoke with 90 minutes before and she could not get hold of him. Just plain rude and disgusting customer service. They certainly need to make some improvements when dealing with customers. They will not be getting any repeat business from us nor would we recommend them to anyone.Similar opinion? Write a review on ieatwords.com.au!
BryonyPerth
- 2 reviews
- Verified customer
Great product
Very happy customer! Slight delay with receiving blinds but through no fault of custom blinds! Was kept updated the whole way and as soon as stock was on fitter was sent out the next working day. Would recommend
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vickyperth
Excellent service
Competitive price for the high quality mesh and ziptrak. Professional job done earlier than expected.|
I would recommend them to future customers.
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LeiroyPerth
Absolutely professional service
Great service all round especially when the blinds were installed. Installer was polite, professional and very good at his job. Can’t rate them high enough
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Fantastic service
They were very professional to deal with and the installer Luis was very polite. I would have no issues with recommending them.
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Outstanding
Thank you for the professional service and great products. Everything was better than expected. Couldn’t be happier. Highly recommended to any future customers.
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Geoff W.Perth
Best in the West.
We are repeat customers of Custom Blinds WA and highly recommend them for all your window coverings. Great service, quality products and very competitive pricing. We dealt with Kevin and Leanne with our latest purchase & found them to be very friendly and helpful.
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LesliePerth
Excellent service
Everyone at Customs Blinds was friendly, helpful and very efficient. Thrilled with our blinds and will definitely use Custom Blinds again. Thanks guys.
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Rene WoolerPerth
Great service
The team at Custom Blinds were great, Leanne the receptionist was very helpful, installation was quick and they look great.
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JanettePerth
Quality and Service
Polite and friendly staff. Efficient and punctual service. Very pleased with purchase and service. I felt I paid a fair price. Communication was good.
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Excellent experience s far, can't wait to see the end result
I walked into custom blinds with no idea what get as I had previously had roller blinds although they frayed soon after getting them (not through custom blinds) Leanne was so helpful and she went through everything, I decide on roller blinds. Kevin came out to measure and I had completely forgot about my appointment so the builder let him in. I rocked up when he was about to leave, he quickly ran over everything with me and stayed back to go through colours. Its been a great experience so far and we can't wait to see the end result.
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RisPerth, WA
very happy customer
Leanne was very helpful in the office when making my selection. payments were easy half on order other half on completion, great low prices which other companies did not believe. install team were great - very polite and most of all cleaned up when finished. yes I would recommend them.
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Alias29Perth, WA
- 5 reviews
- 1 like
- Verified customer
Never again with small company ! Utterly rude!
Never again with small company *BEWARE*
Huge mistake of paying the remaining amount thinking they would do a good job. Unfortunately [name removed] made a blunder and cause a crack and hole in my new fresh wall and it took another day and time to fix it. Totally wasting my time and my sleep.
First they hire someone who was dishonest about drilling wrongly and only apologise second time around. Then secondly argue with the customer over the phone. To all paying new customers, never deal with the manager [name removed]. She was utterly ru...Read more
de and not friendly blaming all the fault to the customer. The manager made rude remarks statement like : -For god sake is only one blind .... -Stop sending us emails, we told we will rectify it but not paint it -Then she said we will not provide the paint unless you do. I said I don't have access to the storeroom since keys are not given. -Then she did a rude smirk implying why don't you have the key -And no the contractor is not going to wait there the whole day for the plaster to dry off and paintSimilar opinion? Write a review on ieatwords.com.au!
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