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Flavorstone (page 2 of 10)
- Master Set, Pro Series, Detachable Handles · See All
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Biggest waste of money ever. Followed all instructions to the letter but alas after 3 uses food sticks and the idea of cooking an egg without any oil butter is a big myth.
Save your money and invest it in a reputable brand. My tefal that I have had for 15 years is back and flavourstone is in the bin!
- Date Purchased
- 7 reviews
- 4 likes
I purchased this same set from Harris Scarfe and I'm extremely disappointed in it. I have followed instructions when I first purchased it. I have had this now for couple of years already have had frypan replaced once by Harris Scarfe they gave me the third degree which as a buyer and spent a lot of money on this I would expect much better customer service not to be treated in bad way as if I abused my frypan which I have not done I respect my belongings that I purchase as I want them to last forever so I dont have to fork out more money. I was ...
Read moretaught to respect my belongings while growing up unlike this generation that don't give a damn. I dont know where my original receipt is to take it back but when I had bad experience with Harris Scarfe over replacement I do not feel confident in returning this product back to their store just to be treated badly again. I shouldve just kept taking it back but what is the point due to bad experience by Harris Scarfe staff I mainly use frypan for cooking eggs and meat it was great for the first 6mths then it started to discolour. I have never set stove on high it's always been set on low to medium cooking and now I always have to use oil to cook in which has most likely changed discolour to black burnt looking. I purchased this for main reason not to use oil during cooking. I use the deep pot for cooking pasta and rice, chicken meals it hasnt discoloured on me. Awesome I found receipt through my bank statement this set cost me $129.95 Mon 2nd November 2015 is purchase date and this is the only expensive purchase I have made from this store.- Date Purchased
- 4 reviews
- 1 like
Worst product ever bought. Lasted 3 months at most. Most expensive frypans ever bought. When I rang and complained I was told to clean it with bicarb soda which I did, two or three time. Without even seeing the product your customer service people told me that I had abused it. I have to laugh at that. I have the same saucepans that I got when my son was born, he is now 33. So I do not abuse my products. Your product is just way below standard. I have thrown it away I just came across this site today and thought I would put my two cents in because your customer service people really have no idea.
- Date Purchased
Hi Katen,
Apologies you have experienced this with our Customer Service team. Did you purchase the Flavorstone Pans through a store or from Danoz Direct also What was the issue with your Flavorstone Pans?
Thank You, Danoz
I purchased them through Vic city in OakLeigh, Victoria. Which is a Danoz representative. The pan blackened and became un-usable. After following the instructions from your customer service team th...
Read moree pan didn’t get any better. Without even seeing the pan your customer service representative told me I had abused it. After this going on for quite a few weeks I gave up. My girlfriend bought them at the same time and she had no problem getting hers replaced. Obviously if you’re replacing so many of them they know there faulty. I have recently as of yesterday just started using the second pan from the set. Through necessity not actually wanting to. But as I live in a small country town and it’s a long way to go to the shops and I needed a frypan.- 3 reviews
- 5 likes
Both the deep pan and shallow pan have been replaced twice since June 2013. We are in the process of having the shallow pan replaced right again and the deep pan will need replacing again by Christmas I'm sure!
Great to use for the first few months then they start to blacken and loose their none stick properties very quickly.
We were given a ten year warranty and the product only lasts a year or so..!!!
- Date Purchased
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- 7 reviews
- 1 like
Flavorstone is a good product for basic cooking. Recently purchased the 4 piece set, used it once. Good points: its lighter than the usual stone pans. Bad: will go black if washed in dishwasher. Has to be hand washed. I am happy with the sizes, pan can be used for multipurpose.
- Date Purchased
I thought I purchased the best product and pay a lots of money but unfortunately they gone black after a while. I purchased them so I can fry things but it get rusty. I bought it with 10 years guaranty. It still have 4 years guaranty. They gave me a fake invoice. Now I don't know who to contact so I can use the benefit of guaranty.
- Date Purchased
Hi Mary,
Apologies that you seem to be having issues with your Flavorstone Set. Did you purchase the Flavorstone Pans directly from Danoz Direct or from a store? Our Customer Service team are more tha...
Stinks when used
Went black almost immediately
Poor quality, poor product
I will never purchase again and I will endeavour to make sure none of my family or friends do so either
- Date Purchased
Hi Mark,
Sorry to hear about the experience you have had with the Flavorstone pans. Did you purchase them directly from Danoz Direct or from a store? How long have you had them for? If you could pleas...
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- 8 reviews
- 5 likes
Have use it for a month so far so good. Not much cleaning needed and food cook well and excellent. so far could not find fault just do not know how long the non stick will last and is yet to know. Time will tell even a lot of negative review on flavorstone
- Date Purchased
- 2 reviews
- 2 likes
Bought my Flavorstone a year ago now- absolutely brilliant product!
Been reading a lot of negative reviews about Flavorstone. Do you honestly think Danoz would put their name to a product that is poor?? If you follow the instructions on setting the pan, maintaining the pan, and MOST IMPORTANTLY- DO NOT USE ON HIGH HEAT- you too will find this a great non-stick pan to cook with.
So come on people- follow the simple instructions- and ONLY cook on low heat-it still browns steaks, chicken,
etc. and you too will be thrilled with a very good product. Thank-you Danoz,
- Date Purchased
Great feedback Russell! Also thanks for sharing your tips. Our Flavorstone is a great product. Thank you, Danoz.
Find out how Flavorstone compares to other Cookware & Fryware Products
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I received the Masterchef 4 pce set for a gift and they are the worst pans I have ever used. The frypans started to turn black after a couple of weeks and stopped being non stick. After about 4 months the handle broke off the larger frypan. When you consider the price it is better to buy cheap non stick pans from the Supermarket as they last longer.
- Date Purchased
Hi Sue, sorry to hear about your experience. The discoloration may be caused by high heat or the types of food cooked but should not effect the performance. Have you tried to contact our Customer S...
Read moreervice Department on 1300 135 085? Our team will be more than happy to help with trouble shooting the pans. Thank you, Danoz.Ok people, I have tried most all the non stick cookware on the market to date looking for a healthier choice of cooking,i have been using bluestone (flavour stone) for at least four years now while trying out new brands along the way. Bluestone is the bomb, as long as you follow the preparation format before using the cookware you wont find anything to better, I still spray a little oil for flavour but a very minimal amount, it wont hurt, coconut oil adds a bit of yummy flavour especially when cooking eggs? But when cooking meat & veg all you need to add is herbs & spices :) my choice of cook ware unless i'm having a bbq, having said that they cook a mean steak :)
- Date Purchased
Thanks for sharing Koro!! We are thrilled to hear about your experience, some great tips in there aswel. Thank you, Danoz.
- 6 reviews
- 6 likes
I tryed to get a replacement pan as my large frying pan eggs stick really bad they told me a way to
No not at all satisfied, easy to clean after soaking in water settings ok features looks good thats about it. Also the paint on the out side of the frying pan has came off, i would never purchase this product again or would never ever recommend it to anyone
- Date Purchased
Hello, thank you for sharing your feedback. Have you tried to contact our Customer Care Department on 1300 135 085 because it may be a warranty issue? Thank you, Danoz.
Yes i have contacted them will notdo anything because I don't have a docket i will never purchase from them again thankyou maree
Find out how Flavorstone compares to other Cookware & Fryware Products
Know better, choose better.
I received my set 2 days ago. They say no cooking oil. I tried my frypan this morning for eggs and put no oil. They stuck so bad I had to scrape the eggs in the garbage and wash it, put oil in then the new eggs cooked fine. Healthier way of eating BS. Not a happy customer at all and I well spread the word around not to buy this product
- Date Purchased
Hi Lynn, In the box along with the pans is the manual guide and the care guides. Here you will see you do need to seal your pans before using them at first. As certain foods might leave residue whic...
Read moreh will cause the pan to stick. We recommend to try the following troubleshoot first to attempt to restore the non-stick properties. Please then reseal your pans to re-activate the non-stick surface by following the steps below:I'm a professional and everything I used these garbage cookware I threw it in the garbage. Just made pancakes. Garbage. Do your self a favour and don't buy this. Avoid these and if you have them expect to waste a lot of ingredients.
- Date Purchased
Hi Tekoa, we are sorry to hear about your experience. Did you try to contact our Customer Care? If you purchased your pans through Danoz they come with a 30 Day Money Back Guarantee so instead of th...
Read morerowing them away we could of organised a return and refund for you. Thank you, Danoz.At first i loved them! Easy to clean nothing sticks. I use on a gas top cooker and after 3 years of cooking with daily i have just had to get rid of my last pan. Wish the value for money was better.
- Date Purchased
Hello, our Customer service are happy to help with the issues your having with your pans. They can be contacted on 1300 135 085. Thank you, Danoz.
Help with my pans? They are black and unable to be used even with oil. Unless they give me new pans i dont think anything can be done.
We are more than happy to assess your pans. To do this you can send some clear photos of your pans and the handles to [email protected]. Have you purchased them through Danoz? If your purcha...
Read moresed through a store we would need a copy of your receipt. Thank you, Danoz.- 2 reviews
- 5 likes
We purchased flavorstone blue set an year ago.. it woks well initially for a month or so, then it stated showing its real features.. Discoloring and sticky and muddy food at the bottom. We highly recommend not to buy that.
- Date Purchased
Hello, we are sorry to hear about your experience. Have you tired to contact our Customer Service Team on 1300 135 085. They will be more than happy to provide trouble shooting to help with your pans. Thank you, Danoz.
- 4 reviews
- 1 like
I bought my set in 2013 - the red ones - and loved it from the minute I opened the box. I cook with it every day and mostly on gas (different houses) the colour faded some but I have never ever had anything stick or burn for that matter. my daughter has the blue set and she loves hers as well my husband don't mind cleaning them either because it's quick and easy. My only concern is I couldn't get the smaller pan or pots in red so I only have big pot and small saucepan and 2 pans. Sadly I now need to upgrade and would go Flavorstone if I could get bigger set in red but they don't have. I cannot review this product negative at all.
- Date Purchased
Thanks for sharing Antogigs! We are sorry to confirm at the moment we are not retailing our Flavorstone in red. Check out our website to see the range on offer. If we get red pans in the future we will be sure to inform you. Thank you, Danoz.
- 5 reviews
The best non stick set of pots and pans I have ever purchased. Most days I don't even need butter now when im cooking to stop the food from cooking
- Date Purchased
Thank you Elissa, glad to hear your enjoying your pans! Take Care, Danoz.
Are you satisfied with the cooking results of your product? No! after a year and 1/2 it started to scratch and food started to stick bad.
Is your product easy to clean and store? no! I need to ad cooking oil to it and my eggs are a disaster.
What do you think of the settings and features? I just need a good set. When I bot the set it was a life time warranty
get back to me at [email protected]
RON COSSETTE
- Date Purchased
Hello,
Sorry to hear that your pans are having issues. ...
Read more Over time, certain foods might leave residue which will cause the pan to stick. We recommend to try the following troubleshoot first to attempt to restore the non-stick properties: Mix 2 tablespoons of Bi-Carb Soda & 2 cups of water. Boil the solution in the pan for 5-10 minutes over a medium heat, then wash as normal. You may need to run this process twice. This procedure will reset your pan. Please then reseal your pans to re-activate the non-stick surface by following the steps below: 1. Warm the pan over medium heat for one minute and remove. 2. Spread a light coating of vegetable oil or canola oil over the entire inside surface of the pan. 3. Place it back on your stove top over medium heat for 5 mins. 5. Let it cool completely. 6. Wipe away any excess residue with a lightly oiled paper towel (do not wash the pan). This can assist with discoloration too and we also have a video on how to seal - https://www.youtube.com/watch?v=nRgyjOEvA7I The use of oils other than vegetable or canola oil will form more residue. It is highly recommended if you use certain pans frequently that you season your pans with the above procedure at least every 3-4 weeks to keep the non-stick surface at its standard. If problems still persist then please reply back. Thank you, Danoz.These pans don't keep their non stick for more than 3 months, we did everything we were supposed to and actually even babied them a little than instructed and still everything sticks to them.
I have put up with them for so long, I was just about to throw them in the bin and thought I would first try contacting Danoz, well needless to say they couldn't care less if you don't have a receipt. For something that is supposed to last for 10years and haven't been around for more than 10 years, why do I need a receipt??
- Date Purchased
Hello, we are sorry to hear this. Unfortunately if you have not purchased directly with Danoz we we do require a proof of purchase to source your 10 year warranty. This can be a bank statement or a...
Read more receipt. Try and locate the purchase on a bank statement, when located please email it to [email protected] and we will more than happy to resolve this for you. Thank you, Danoz.- 2 reviews
- 4 likes
Myself and my partner purchased the blue flavour stone set from a Harvey Norman just over a year ago. I really wish I spent that bit more as the non stick aspect of the pan quickly changed and I did my best to keep the pan in good condition including keeping it in bubble wrap for storage. If you enjoy being ripped off by marketing Gimmicks this is product for you.
A pan I paid $12 for from cheap as chips has worked better. Specially with not getting food stuck to it, and I have not looked after that pan at all.
Screw you Danoz.
*Update* 5th October, after leaving this review the pan has gotten worse again. Glad to see this post has now helped 815 people with their decision making.
- Date Purchased
Hi Tom,
We deeply apologise that you are experiencing issues with your Flavorstone Pan Set. On receiving your pans, did you seal the pans? I have noticed that you mentioned you purchased your Flavors...
Terrible!! I have never left a review for anything however i feel the need to warn people how dodgy and cheap the Bluestone range is. At first they seem perfect and very easy to cook with and clean, however less than 6 months later (even after using them correctly i.e. only using on low/medium heat and taking propper care storing etc) the pans had turned brown and non-stick, but more importantly after a month or so of the handles becoming looser and looser, two of the handles snapped off completely. I took all 3 of my Flavorstone range straight...
Read more back to the store of purchase and they offered store credit no questions asked (as i assume this had occurred regularly with the Flavorstones). I have now paid top dollar for a premium range of frypans and would recommend others do the same. If its too good to be true, it's because it probably is- as this product clearly demonstrates. Don't waste your money.- Date Purchased
Hello, we are sorry to hear about your experience. Was it the Bluestone or Flavorstone that you purchased as both are different? Thank you, Danoz
I mistakenly referred to the items as Bluestone once in my review however they were most definitely the Flavorstone range.
I only use my flavourstone to cook with I have the 24cm set of 3 use my oven minimally If you burn the cookwear I have cleaned mine with ceramic cleaner will return the product back to new, took a little effort but well worth it as returned to as new I think a lot of buyers a confusing bluestone for flavoustone
- Date Purchased
Hi Lorraine, great to hear from you and thank you for sharing your tips! Take Care, Danoz.
- 8 reviews
- 2 likes
I received these as a gift one year and love them.
The only downside for me is because you can't use full heat on them, I find it takes a while to boil water, but I am quite impatient.
I'm going to get another set this year to replace all of my other fry pans.
- Date Purchased
Hi Jess, thank you for sharing your feedback. If you want help ordering please contact our Customer Care Department 1300 135 085, we are more than happy to add a special discount on a new set for you. Thank you, Danoz.
- 15 reviews
- 24 likes
I quickly grabbed this pan from a cookware store on my way home from work. I only wanted to poach eggs for breakfast. I washed and oiled it and the next morning my poached eggs glued to the bottom of the pan. Really?
The next time I buttered the pan before adding the poaching water.... They stuck again! Now the handle is loose. Really? It's only been the 2nd use!
It gets worse..... There is not a screw driver or Allen key in this country that fits the screw in the handle.
I am angry that these products are even on the market.
I have been pan poaching my eggs for 42 years. I have never come across such a useless and short lived rubbish product.
- Date Purchased
Hello, we are sorry to hear about your experience. On receiving your pans, did you seal the pans? How long have you had them? Please contact our Customer Care department on 1300 135 085 as we are m...
Read moreore than happy to look into this matter for you. Your pans should have not stuck on the first use. Thank you, Danoz.Other Cookware & Fryware Products
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Hi Kat,
Read moreof purchase they should definitely be able to give you the customer service experience that you deserve. Thank You, DanozWe would like to apologise about the experience you received from Harris Scarfe. If you could please email [email protected] with clear photos of your pans to our retail team with your proof ...