Domino's Pizza (page 2 of 58)
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Absolutely hopeless
I order 2 pizzas garlic scrolls and a drink.
Well the order was to be delivered? The guy didn’t ring or door bell wasn’t rung. He said he even knocked on the roof. Mm must be really tall. So I discovered the pizza out side covered in flys and they were cold so they were there for awhile.
I ended up ring them returning the pizzas and getting them replaced. SO MUCH FOR DELIVERY SERVICE
Never again, biggest amount of crap excuses I have ever heard.
Bad business guys
BAD SERVICE
So a couple of weeks ago we received a squashed pizza. I left bad feedback and they called me. A pizza was credited to me. I called our local dominos store to order as we had a free one credited as couldn't do it online
Only one of the 2 pizzas arrived! I called and was given a lame excuse rhat the driver was new. Was absolutely livid that I had to wait for the second d pizza to be delivered. The pizzas weren't even nice. Had started to cool and cheese was crap. EXTREMELY DISAPPOINTING DOMINOS PIZZA!!!!!!
Nothing else to say. It's all in my review
Crap pizza
Ordered 3 pizzas peperoni lucky to ha e 6 pieces of meat as for rest of toppings over half the pizza was sauce only totally disgusting nothing else on it dominos NEVER ever again
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False advertising
Receive text messages, delivery from $... meal deals. Go to place order Dominoes no longer deliver to area 3km down from the nearest store! Well stop.sending text messages when you can't fulfil your false advertising. Ring closet store then phone number states doesn't accept orders contact my telecommunications provider. It appears dominoes has some serious issues and wouldn't surprise.me if they go under. Your pizzas were becoming crap.anyway as it appears dominoes has gone down the Indian culture cuisen.
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Amazing service
Domino’s delivers Dave did a very good job and I hope he deserves a raise
Worst pizza ever
Worst pizza I ever tasted it tastes fake not fresh at all and the sauces where disgusting I could make better pizza then this
Hi Nichole,
Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If you
AMAZING
Amazing staff amazing food Dee why has the best staff
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Cold pizza ...again
Ordered pizza's from Carnegie lunchtime. Watched as driver went past our house to drop off somewhere else first. Pizza's eventually arrived 15 minutes later. Obviously cold and the pizza rolled to the side of the boxes ! This is not the first time this has happened
... Read moreAuthor stated being incentivised for this review
Hi Paul,
Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If you ca
Overpriced and utterly disappointing
I have been a customer with this store for the last 10 years. I have noticed that the pizza sizes have shrunk recently and the prices have gone up. I placed some online order today and when I went to pay in store i was charged a surcharge!!. There is nothing on the website that states a surcharge will be levied and the card I used was from a local bank. The customer service reply was that it is now a normal practice to cover expenses by charging a small surcharge. Such disappointing and dishonest business practice. It is really a means to maximise their profit by duping unsuspecting customers. Will never order from this store again. They refuse to refund the surcharge
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Home made pizza would be better for the price especially on Sunday.
Surcharge on Sunday just so they can get there so many millions of dollars extra profit.
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Get it right
The last 2 pizzas I ordered I asked for NO capsicum, either they can't read or don't care. Will NOT be getting any more pizzas from dominos
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Sth Melbourne - don't / won't deliver to apartments, but accept online orders & payment
Specifically stated "Deliver To Apartment" as a delivery instruction with the online order. Wasn't advised this wasn't an option for the South Melbourne store, and they charged my card. Got a phone call from the delivery driver who ordered me to come downstairs. When I reiterated the specific delivery instructions he hung up. About 10 minutes later I got a text saying to collect my food from a table in the foyer of the building- which was not the contract entered into when payment was accepted. Blatant discrimination and fraudulent advertisi
... Read moreng - be wary of ordering from Dominos if you don't live in anything other than a house. Couldn't contact the store or the deliver driver after his initial text (both the store number & the 131 888 numbers just rang out) - could only leave a review of the order online -so don't like my chances of a refund.Find out how Domino's Pizza compares to other Food & Drink Shops
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Health and safety
The poor workers are using unsafe bikes to deliver pizza’s look at there back tyres on this bike I only noticed as I saw the other worker take the other bike also flat tyres and the sound was like a car with a flat not safe at all my review is only based on the statement made not on the service
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Overpriced extras
Ordered a loaded pepperoni with extra mushrooms. Last time I ordered this the extra mushrooms were barely visible. I thought I'd give you a second chance. No improvement this time at all. I queried the extra charge and was told $2.25 for 35 grams of mushrooms. This works out to $64 a kilo. When I questioned this the "manager" asked if I factored in the rent, electricity, wages etc. Seems you're paying for overheads using the 600% markup (retail, even more at wholesale). I'll never buy from Domino's again.
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Broken tooth
I had an incredibly unfortunate experience with Domino's Pizza recently. There was a foreign object in my pizza that ended up damaging my tooth. The pain was excruciating, and after reaching out to them by phone, their initial solution was beyond belief – they offered me a free pizza as compensation. After a lengthy and frustrating 45-minute conversation, they finally suggested I go to an emergency night dentist, promising to cover the costs later. They sent someone to collect the remaining 2 slice of pizza. That night, my dental bill came out
... Read moreto $650 solely for the immediate emergency repair, not a permanent solution. The suggested permanent fix was a dental crown. The dentist provided me with a preliminary cost estimate paper of $1500 for the crown procedure on the affected tooth. Hoping for some resolution, I returned to the Domino's shop the next day and left the invoices with them. They assured me someone would contact me in a week. However, after 40 days of waiting, I received an email from Domino's claiming they had tested the the remaining pizza and found no foreign object, therefore refusing to accept responsibility. This entire ordeal has been nothing short of disappointing and frustrating. If you value your teeth, it might be best to avoid consuming Domino's pizza. However, if you do decide to indulge, ensure that you have comprehensive health insurance that covers dental care.
Overpriced and undersized
The pizzas are very open pieces for how big they are. They are about a small/medium but the price of a large. Won’t be buying again
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Shocking Delivery Management
Ordered pizza delivery for 6.45pm at 4.47pm, so that's 2 hours to get things right
First change to this was 6.54- 7.04pm
Then 7.31-741pm then I heard nothing
If your going to offer a delivery service and let the customer choose a preferred time and ask for their mobile....ffs call them and let them know what's happening
These store managers really need to go do a time management course, it's not hard and maybe we will get pizza deliveries at least close to when we ask
-10 for terrible management skills by staff and CEO officers, lift your game or leave it
Hi Craig.
Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If you c
Order
Orderd three pizzas one Pizza we ordered was wrong type
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Worst pizza ever
The pizza you get is nothing like the pizza advertised, you can't taste the very little topping on the pizza only the pizza sauce which is over done. Just bought 2 of the new pizza - The Lot for $12 each, looked really good, all I could taste was pepper and not a very nice sauce, would have been great if you could have tasted the 15 toppings, could have been one of Domino's best attempts to make a real pizza.
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Pizza was nice but size was extremely disappointing!
From the numerous advertisements I have seen I expected a bigger, than approx 12cm pizza we were delivered for $31.
Luckily there was just 2 not hungry ladies eating this pizza! If we had our husbands with us we would have needed 3 pizzas!
It certainly was not worth $31!!!
Not happy with Domino's at Coffs Harbour at all!
Pretty bad pizzas, don't recommended at all
I ordered 3 premium pizzas from Willetton branch and was very disappointed in the quality. Especially with the price I paid $68. Supposedly large, but were pretty small, and very tasteless.
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Thin & crispy NOT
Bought three thin and crispy pizzas last week…loaded pepperoni, vegetarian and a supreme. All three had crisp edges but under the toppings the pizza was soggy and unappetising. Think I’ll go elsewhere for crisp pizzas.
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Nicely topped
Greatly stuffed for a best price. Nicely topped . Flatout store but quickly served.
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Perfect pizza tonight
Tiana @ hope island qld made our fresh & tasty the lot pizza & garlic bread ..
Such a polite young lady - such a positive person & delicious pizza ..
Extremely poor customer service
This concerns the customer service of Domino of Beechboro, Altone Park, WA. I ordered pizzas online on 10th Aug (Online Order ID: b42af1d1-3806-4334-9480-aa8b662f4c79) for a family reunion party on 11th Aug 2023 at 06:30 PM. Two pizzas were missing: Mini Margherita and Large Cheesy Garlic with Creme Fraiche. We did not get to check as the delivery person just dropped and ran away. When we realised a few minutes later, I called 131 888 at 06:40 PM 11th Aug as the store phone of 08 9413 4020 did not answer. A staff answered finally after ~15 min
... Read morewaits, but she was rude and unwilling to help. No apologies; instead, she said nothing could be done because it was a peak hour and they were busy. Finally, she said she would deliver those missing two pizzas in 50 minutes. But, never delivered to us. Only two pizzas, no big deals. However, extremely poor customer service and the staff’s attitude was unbelievable. She should be assigned to another role. We will never deal with that Domino Beechboro ever again. In summary, Domino at Beechoboro, Altone Park owe me that Pizza or refund and apologies.
2023. Now expensive for less Pizza
2023. Dominoes has reduced the size of their pizzas and combos but drove up the price. Last year where I used to get 3 pizzas and 3 sides for $29.99 delivered has now jumped up to $44 delivered. Sorry Domino's, your marketing on TV and spam pamphlets in our mailboxes show NOTHING like the product you actually receive from the stores. Might as well sell everyone pizza dough with a small handful of toppings spread all the way around it. Wouldn't even classify as a $5 pizza but now you charge $11 for the same junk. Customers are now paying more fo
... Read morer a sneakily introduced reduction in the size of the pizzas and toppings. Customers are fed up with it and its the same across 90% of stores. Anyone with good review has faked it or knows someone who is the franchisee as the food is below standard of what customers deem to be acceptable. I guess your time in Australia has expired. Everybody I know and many recent reviews I have read online in local community pages and the Product Review site isn't buying from you anymore. Its cheaper and better to make your own pizza now or go to Pizza Hut, Crusts or other independent stores instead for a larger, better quality pizza for the same money. I've just unsubscribed from your emails and logged it as spam. About to uninstall your app on my phone too. Good luck.
rubbish
What is advertised is not what you at getting. Nothing like the TV Ads or what is shown on the Brochures. Where is the CHEESE!
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Complete neglect
Ordered a pizza over the phone at 6pm for pick up at 6:30pm arrived at 6:30 and was told it would take a couple of minutes,25 minutes later I complained to staff and was then handed my pizza which was sitting on the counter for 20 minutes. The staff didn’t seem to care and their customer service was zero. Will never return to Domino’s Carindale.
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Pizzas have gone to CRAP
I ordered 2 of our usual take away Pizzas for $18 from the Doubleview Store on 11 July 2023. When I got home, we started to eat one and realised they had sprinkled herbs all over the Pizzas and it was horrible. We ate one cos we were hungry, the 2nd pizza ended up in the bin. I phoned and made a complaint, and they said the recipe comes from head office and as they are a franchise, they have to follow the Domino Menu.
They offered me some box thing, was never explained what it was. I rejected that and said the only way I would come back to them
Order here if you want to starve to death
I ordered 2 pizzas and a Garlic Bread a very simple order fast forward 2 god dam hours and still no food. I call up the store to ask where my food is and get a woman who refused to tell me her name or give me a managers contact information gives me the worst attitude I've ever heard in my life and she says she wont refund the money. It shouldn't be this hard to run a pizza place with even half decent customer service.
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About time!
Best Dominos pizza for years. Not too much cheese. Not too much tomato paste/base & perfectly cooked. Yes.actually cooked! Could have eaten 3 more. Bravo!
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Buderim local store..manager great
We ordered a small lunch pizza, went back to collect it and Danny the managervapologised and said the wring base had been used so he made a large one and gave it to us for free.
He was so helpful. Great pizza as always with lots of toppings on. Great value for money
Burnt pizzas
The store manager told me they weren't burnt when I complained
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Invest in new containers for your moose!
Pizza was great but when I went to open my moose I had to dismemble the entire cardboard container just to get to the inside. Now I’m already irritated that my high [Content Removed] had to get out of bed to grab the meal but then I’m hit with this baloney! The moose was really good tho
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Update: after eating half I realised the mousse was out of date by two weeks #willbeshittingmyself
Update part 2: Dominos sent out 2 new mousses to replace the out of date one and both are out of date #nothappy
Hey Holly, I am so sorry to hear about this poor experience. It definitely doesn’t sound like it has lived up to the Domino’s standard. We would like to be able to help you with this. If you are able
... Read moreto send us more information on our feedback form (bit.ly/3EYaeZG)
Late poor delivery
I ordered a pizza for delivery around 6 pm on the 25/7/23 I requested change for a $50. First the tracker said delivery by 6.37 then it said delivery by 6.55 then it changed to 7.15 I called the Kallangur store and the man said the oven broke and they were behind on orders. The delivery turned up well over and hour from when I ordered it. The guy didn't have change for a $50 and had to come back for my change my pizza was cold and the delivery guy said the oven was fine they were under staffed. This was unacceptable a super late delivery stone cold pizza and not having right change. I wouldn't even rate 1 star. I done appreciate being lied to saying oven was broken.
Hi Carolyne,
Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If yo
Pizza size and price
When ordering delivery there was another change you said you got ride off it looks like you added it to the cost on the pizzas they are smaller you think people don't notice
Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If you can send us
... Read moremore information on our feedback form AU: bit.ly/3EYaeZG NZ: bit.ly/30apfbO we will be able to assist you further.
Absolutely appuling display butn pizza also pizza wasn't even a circle
I wouldn't pay $2 for this crap pizza racist African and Indian and arabic staff crap dominos
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Terrible service
Ordered on the app and it said that the order couldn’t be processed and came up an error which wasn’t the case because I placed the order once again and then it charged me twice . The store operators were very insincere co spidering they let two orders of exactly the same thing leave the store to the same address… no red flags there… now waiting 7 days for my refund with no compensation or feeling of error on their behalf . Great example of terrible service, terrible experience and yet to know the outcome of paying $64 for 2 pizzas … also when. Willing about no kent being returned was told they are very busy and to wait 7 days .. an absolute joke for an error on their behalf
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Dominoes have lost their edge...
Decided on takeaway tonight and chose Dominoes. The first thing that bugs me is they don't advertise their prices even on their instore menus!! My hubby went in to order as I was physically unable tonight...first they over charged him by charging him for delivery although he didn't ask for it - they then refunded that. He asked for a meatlovers then changed his mind to a 3 meat and a Hawaiin. He wasn't asked if he wanted a receipt so of course he didn't ask so he didnt know how much he paid. We waited for ages for the pizzas only to find he was
... Read more then given 3 pizzas. Then got a refund for one of them too. One had also been sitting on the shelf waiting for the others to arrive. When we got home I had to reheat mine but then found the tomato paste was somewhat hot and spice (I have health issues so don't do spicey). It was only a small one but couldn't eat it all as it was burning my tongue. I have to say that was the worst pizza meal Ive ever had, although I have eaten Dominoes in the past. My hubby said his was less than average. Lift your game Dominoes!!!
Hi Jenny,
Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If you c
I ordered some pizza for my guests and all I got is chilli flex on a piece of dough
It was so bad that I felt bad and insulted in front of my guests…. All they can test is chillies
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Hi Utsav, I am so sorry to hear about this poor experience. It definitely doesn’t sound like it has lived up to the Domino’s standard. We would like to be able to help you with this. If you are able t
... Read moreo send us more information on our feedback form (bit.ly/3EYaeZG)Extra Information
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Hi Lee,
... Read moresend us more information on our feedback form AU: bit.ly/3EYaeZG we will be able to assist you further.Here at Domino's, we genuinely appreciate you contacting us with your feedback, and we are concerned to hear about your experience. We would like to be able to help you with this. If you can