Dulux Wash & Wear Matt
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29 reviews · Statistics
Reviews
Terrible experience with that paint!!
Wash & Wear MattWhat is it Dulux? What is in those 15L drums you sell? Is it paint or some unknown substance? Vivid white matt has a horrible coverage with extremely quick drying time that causes paint lift at the joints! There is virtually no technique to paint a wall with that cr.p properly avoiding patches of ripped off paint at the joints. It is ridiculous and wasted a lot of my time! Never never again Dulux!!! Shove it where the sun doesn't shine!
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NOT Matt! It’s a low sheen
Wash & Wear MattMy first review, and yep - it’s Negative.
I am utterly disgusted with Duluth wash & wear ‘Matt’ finish. I rolled with a 10mm nap roller, and it’s got Sheen! Pathetic. I’ve done 1 coat and have a 15L drum of this junk. My other rooms I used Endure Matt with the same process and it’s Matt!
I feel like trying to get a refund, it’s such a large outlay at over $200 for 15L.
I know the response will be call their hotline so someone can NOT make it all better! My time is worth more.
Don’t buy this if you want a true Matt finish
Hi Lyle, we are sorry to hear of your experience with our product and we would like to understand more about the issue you've encountered, please can you call us on 13 25 25 Option 2 and quote your Ti
... Read morecket Number 477586 . Our very knowledgeable Technical Team are waiting to assist you further. We look forward to hearing from you. The Dulux Team.
Furniture Design effect clear
Wash & Wear MattApplied the clear design effect on Chalk White on a test sample. Yellowing noticed .
ContactedDuluxGroup. They said tannin in the wood caused the problem when the product is a non yellowing product.However Bunnings did not advise that it can cause the problem.Instead of coming to a comprise of refund we get recommendations of buying other products to correct the problem.What a shame and side tracking noticed
We are sorry to hear of your disappointment with the Dulux Design Clear Coat product. We are committed in providing the best consumer experience, and it is disappointing to read that we have not been
... Read more able to provide this on this occasion, we would love for you to reach out to us for further assistance. So that we can assist you further and help you achieve the results you are after please contact us on 13 25 25 Option 2 and quote Ticket Number 468868. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm and Sundays from 10:00am to 4:00pm
Matt paint.... But is low sheen!
Wash & Wear MattI purchased matt paint to touch up a few scuff marks but I'm left with shiny patches now. Dulux tech dept inform me that Matt paint is in fact not matt.... Maybe you should call it low sheen. Complete waste of time and money. Never happened with Haymes paint!
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Very poor coverage- would not recommend!
Wash & Wear MattWe bought a light grey colour to freshen up our walls. I love the Dulux colour range and just assumed it would be best to use Dulux paint with a Dulux colour. Being such a light colour I thought the recommended two coats would be plenty to get a good result, this is not the case. We had to do a couple more coats and still the result is less than ideal. As the paint has such bad coverage every single roll shows up even though we prepped, did the "W technique" and then "laid off" each time as the Dulux website recommends. This paint is such a disappointment, we are now going to buy a different brand of paint to go over everything we've done. Honestly, do not buy this paint if you want a great final result.
Show detailsHi Cassie, thank you for taking the time to leave feedback on our Dulux Wash & Wear Matt paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our H
... Read moreelp & Advice team on 13 25 25 (Option 2), and quote your ticket number 340917, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.
It's not a matt finish
Wash & Wear MattI've used Dulux matt paint many times previously in my home and always got a good result... until now.
The finish I get with this paint is a low sheen and NOT a matt finish.
There is light bouncing off the paint surface which gives the hallway a horrible finish.
When I compare the finish with older Dulux matt painted walls I can see a marked difference.
I did all the right things like:
* Use a roller with a nap of 12
* Mixed the paint with a drill mounted stirrer for 5-10 minutes just before use
When I spoke to Dulux and they said I didn't mix
Thank you for taking the time to leave feedback on our Dulux Wash & Wear matt paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advic
... Read moree team on 13 25 25 (Option 2), and quote your ticket number 320856, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST The Dulux Team.
Don't waste your money and more importantly your time.
Wash & Wear MattWe bought a new house and decided to repaint the entire house. We went with Dulux as we perceived it as a premium brand.
All I can say is we are bitterly disappointed with the product performance.
Very poor coverage and walls needed multiple applications to get average results.
Ended up switching to another brand to complete the job. Thankfully that product worked extremely well.
Show detailsWe are sorry to see that you are not satisfied with the finish in your home, and we understand your frustration. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and quote yo
... Read moreur ticket number 296924, or you can private message us with your details and we will call you as soon as possible. We look forward to hearing from you - The Dulux Team.
Matt with a gloss?
Wash & Wear MattBought this product on brand and reputation for our new home and we have been left bitterly disappointed. Our professional painter who we supplied the paint to is proposing a re-coat in a colour-matched Wattyl matt because he's unhappy himself with the finish he's managed to get - the paint appears practically low sheen and any imperfections in the plaster scream at you. When he asks to do this at his labour cost because he's embarrassed in his own product then you know it's not just a tradesman blaming his tools!
Show detailsWe are sorry to see that youre not satisfied with the finish in your home, Ross, and we understand your frustration. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and quot
... Read moree your ticket number 266927, or you can private message us with your details and we will call you as soon as possible. We look forward to hearing from you - The Dulux Team.Hi guys, I did make that call and your rep was quite surprised at the feedback and suggested possibly having a local store or rep contact me. I was happy to hear another side of the story but whilst t
... Read morehis has been going on I've had to keep the painter moving to finish the job ahead of flooring this week. The painter bought a colour match Wattyl matt as promised and I can't really argue with him seeing the difference in the finish. I grew up saturated by Dulux advertising and truly believed I was getting the best product on the market when I paid the premium for my dream home but I'll know for next time!
Its horrible - magnet for marks and especially the Theatre black paint we used in the theatre room.
Wash & Wear MattThe Wash and Wear name is not suitable for these paints, the marks cannot be removed from the walls. we have used "white on white" for the walls and after a weeks there is marks on it everywhere. It is hard to clean these marks. We just moved into our new home and it is already looking old.
The Theatre black you are not even able to remove the marks that the kids of done to the wall. we will have to repaint the whole room. I will never recommend this colour.
Show detailsHi Srinivasreddy
We're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice team on 132525 optio
Find out how Dulux Wash & Wear Matt compares to other Paints & Varnishes
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useless paint
Wash & Wear Mattcame back to Dulux paint only because of Dulux paint consultant advise on colour and discount offered, I am very meticulous when it comes to prep work and using the best gear to paint with, so using Dulux note the following
Used white base tinted to an off white mix,
1 coverage power is useless, off white even over a pastel colour it will take three coats
2 finish is very poor, and found the only way to get this paint to lay down without blemish is to add 10-15% Floetrol to mix.
3 If you want to see how a paint company can screw up a paint mix try Dulux
Dont waste your time and money
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What is wrong with this product??? Take it off the market.
Wash & Wear MattI have painted houses for 40 years. I pride my self on proper preparation and using the best application tools. I have recently painted a dwelling (bedroom,lounge, dining and kitchen for a client who simply wanted to change colour from a feature wall and Antique White. I personally wouldn't have repainted as the work was done very well by another painter about two years ago.The client chose Dulux Matt Vivid White all over. I have NEVER experienced such a disappointing effect. Despite applying the paint with a superior roller (ceiling and walls)
... Read more this product dried patchy all over. Enough time was allowed to dry before recoating. I will NEVER use Dulux again. The sad thing was I originally recommended Haymes Paint but due to time constraints we went for Dulux at the local hardware outletHi, we are sorry that you have experienced this issue, and the inconvenience this may have caused you, we would like to assist you please contact our Help & Advice team on 132525. Our operating hours
... Read moreare Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm and Sunday 10am to 4pm AEST. Please quote Your Ticket Number: 163361 – The Dulux TeamThank you for your reply but I won't bother as I am using another more consistant brand.
Waste of time and money
Wash & Wear MattUnfortunately like many other reviews, I have also wasted a lot of time and money thanks to this product and have been left with poor coverage and streaky walls. I have quite a bit of experience with painting and have never had these issues before. I now have to spend even more on repainting the entire area as I can’t leave it the way it is.
Show detailsHi Mel, we are sorry to hear you are not satisfied with our product. We understand your frustration and we want to help you. Our Help & Advice team are available to chat with you. Please call us on 13
... Read more 25 25, so we can help with your project. Look forward to hearing from you Mel. The Dulux teamFind out how Dulux Wash & Wear Matt compares to other Paints & Varnishes
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Not happy, quality has dropped right off.
Wash & Wear MattHave just wasted my Easter weekend painting a hallway with Dulux wash and wear matt. I have used Dulux all of my life as my preferred paint but unfortunately I won't be using it again. Bottom line is this paint doesn't cover evenly, after two coats I have lines and blotches in the paintwork. It just doesn't cover properly. I'm an experienced painter, I know what I'm doing. It will need a third coat but I don't want to spend good money after bad. Very disappointed. looking at the reviews on here its clear I'm not the only one who has had a problem.
Show detailsHi CHanlon, thanks for your feedback. We understand the frustration, and we would like to help you. Please call us on 13 25 25 and quote your customer number 86005. So we can talk through your project
... Read more and help you get the finish you are after. This might be as simple as the type of roller which can really affect your finish. We look forward to hearing from you. The Dulux teamWell I called Dulux on 5/4/18 at 2.05pm and spoke to their consultant who said the problem is I used a matt finish paint in hallway and it will always show up cutting in and rollers marks etc. when vi
... Read moreewed side on. Because of the type of paint it is. I said how else can you look at a wall in a hallway other than side on. He said I could try Dulux professional from a trade store as they still make a flat paint which wouldn't show up cutting in etc. So the problem is my fault because I painted a hallway in Dulux wash and wear matt. I would think Dulux should provide a paint that does the job regardless of sheen level. My Easter weekend wasted and now I will be wasting another weekend repainting. Extremely disappointing Dulux. You've lost me!Well, I purchased 10 litres of the NEW FORMULA low sheen for $171 from Bunnings over the Melbourne Cup weekend. I was assured by them the new formula was better than the old formula. Now its interest
... Read moreing to note that if the old formula was good and there was no issues with it why create a new formula? Anyway 2 full days of painting 2 hallways the result is exactly the same as the earlier paint job. Streaks, lines and uneven coverage again! I did the walls in sections to maintain a wet edge, it made no difference. I called Dulux customer service line after Melbourne Cup Day and was again told that they haven't had any problems with this paint and perhaps I applied it incorrectly. I used a Monarch professional 270mm 12mm nap roller synthetic draylon. I kept pushing the issue and the lay took my name and said she would send a rep out to have a look. I'm writing this on the 5th December and I still haven't heard from them. I still have enough paint to do a third coat but I'm loath to do so. So perhaps all the poor reviews on here area fairly accurate.
Dulux wash and wear matt on ceiling
Wash & Wear MattProfessional painter applied two coats of the above product on the ceiling. I have used this product several times with excellent results. However, the Wash and wear showed streaks all over and the walls are just passable. The painter has agreed to repaint the ceiling with another product. This product is too glossy to be called Matt. Will the gloss decrease on aging??
Show detailsGood Morning, thanks for your feedback and we are sorry to hear of your experience with our product. While we don't recommend Wash&Wear Matt for ceiling we understand your frustration with the results
... Read more, and we want to help. Please call our Help and Advice team on 13 25 25 and quote your CARE number 44334. The Dulux TeamThe painter charged an extra $300 to recoat the ceiling. Job was finished with a competitive product. I will not make this mistake again. I am a ex Dulux paint chemist. Regards Gordon McPherson
Exceptional painter can't get it to look good
Wash & Wear MattTerrible. Worst product ever. Can't express how frustrated I am being sold this rubbish. This is going to cost me 10s of thousands.. dark feature walls in a multi million dollar home, level 5. The rep said to use different rollers, tried everything and I should have just thrown it at him an got something else. I'm considering dropping dulux completely from this. I buy paint by the pallet. but it ain't worth it if I'm sold crap. Reps need to learn to admit the product is not going to work. Fit all!!
Show detailsAfternoon Coastal Coatings. We are sorry to hear of your experience on this project. We want to assist you in getting the results you expect with our Dulux product. Please call our Help&Advice team an
... Read mored we would be more then willing to assist you. Our number is 13 25 25 and quote your personal customer number 42209. Look forward to hearing from you - The Dulux TeamBeen there. Done that. Aparently it's a combination of issues. Using dulux total prep as it makes it more glossy, and i need to use a dacron hybrid 20mm roller sleeve, and the weather was likely to w
... Read morearm or too cold for painting. What a load of crap.Details
 Dulux Wash & Wear Matt1.4(29) |  Dulux Wash & Wear Low Sheen1.9(168) | |||
|---|---|---|---|---|
| Category | Paints & Varnishes | Paints & Varnishes | Paints & Varnishes | Paints & Varnishes |
| Type | Interior | Interior | Interior | Interior |
| Release date |
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Hi John
... Read morect our Help & Advice team on 13 25 25 (Option 2), and quote your ticket number 507279, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – Regards, The Dulux Team.Thank you for taking the time to leave feedback on our Dulux Wash and Wear Matt Vivid White Paint. We are so sorry to hear this has been your experience and we would like to help. Please conta