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Dulux Wash & Wear Matt
What is it Dulux? What is in those 15L drums you sell? Is it paint or some unknown substance? Vivid white matt has a horrible coverage with extremely quick drying time that causes paint lift at the joints! There is virtually no technique to paint a wall with that cr.p properly avoiding patches of ripped off paint at the joints. It is ridiculous and wasted a lot of my time! Never never again Dulux!!! Shove it where the sun doesn't shine!
Purchased in October 2021 for $500.
My first review, and yep - it’s Negative.
I am utterly disgusted with Duluth wash & wear ‘Matt’ finish. I rolled with a 10mm nap roller, and it’s got Sheen! Pathetic. I’ve done 1 coat and have a 15L drum of this junk. My other rooms I used Endure Matt with the same process and it’s Matt!
I feel like trying to get a refund, it’s such a large outlay at over $200 for 15L.
I know the response will be call their hotline so someone can NOT make it all better! My time is worth more.
Don’t buy this if you want a true Matt finish
Purchased in August 2021.
Hi Lyle, we are sorry to hear of your experience with our product and we would like to understand more about the issue you've encountered, please can you call us on 13 25 25 Option 2 and quote your Ti...
Read morecket Number 477586 . Our very knowledgeable Technical Team are waiting to assist you further. We look forward to hearing from you. The Dulux Team.- 11 reviews
- 12 likes
Applied the clear design effect on Chalk White on a test sample. Yellowing noticed .
ContactedDuluxGroup. They said tannin in the wood caused the problem when the product is a non yellowing product.However Bunnings did not advise that it can cause the problem.Instead of coming to a comprise of refund we get recommendations of buying other products to correct the problem.What a shame and side tracking noticed
We are sorry to hear of your disappointment with the Dulux Design Clear Coat product. We are committed in providing the best consumer experience, and it is disappointing to read that we have not been...
Read more able to provide this on this occasion, we would love for you to reach out to us for further assistance. So that we can assist you further and help you achieve the results you are after please contact us on 13 25 25 Option 2 and quote Ticket Number 468868. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm and Sundays from 10:00am to 4:00pm- 5 reviews
- 7 likes
I purchased matt paint to touch up a few scuff marks but I'm left with shiny patches now. Dulux tech dept inform me that Matt paint is in fact not matt.... Maybe you should call it low sheen. Complete waste of time and money. Never happened with Haymes paint!
Purchased in January 2021.
Find out how Dulux Wash & Wear Matt compares to other Paints & Varnishes
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Leaves roller marks, patchy reflections even after three coats. Therefore required a lot of paints and time. Also, underlying colour comes after three coats although the underlying colour was not so strong.
Purchased in July 2020 at Bunnings.
Thank you for taking the time to leave feedback on our Dulux Wash and Wear paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advice t...
Read moreeam on 13 25 25 (Option 2), and quote your ticket number 352599, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.- 3 reviews
- 1 like
We bought a light grey colour to freshen up our walls. I love the Dulux colour range and just assumed it would be best to use Dulux paint with a Dulux colour. Being such a light colour I thought the recommended two coats would be plenty to get a good result, this is not the case. We had to do a couple more coats and still the result is less than ideal. As the paint has such bad coverage every single roll shows up even though we prepped, did the "W technique" and then "laid off" each time as the Dulux website recommends. This paint is such a disappointment, we are now going to buy a different brand of paint to go over everything we've done. Honestly, do not buy this paint if you want a great final result.
Purchased in July 2020 at Mitre 10 for $176.
Hi Cassie, thank you for taking the time to leave feedback on our Dulux Wash & Wear Matt paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our H...
Read moreelp & Advice team on 13 25 25 (Option 2), and quote your ticket number 340917, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.- 2 reviews
- 1 like
I've used Dulux matt paint many times previously in my home and always got a good result... until now.
The finish I get with this paint is a low sheen and NOT a matt finish.
There is light bouncing off the paint surface which gives the hallway a horrible finish.
When I compare the finish with older Dulux matt painted walls I can see a marked difference.
I did all the right things like:
* Use a roller with a nap of 12
* Mixed the paint with a drill mounted stirrer for 5-10 minutes just before use
When I spoke to Dulux and they said I didn't mix ...
Purchased in May 2020 at Bunnings Warehouse for $179.
Thank you for taking the time to leave feedback on our Dulux Wash & Wear matt paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advic...
Read moree team on 13 25 25 (Option 2), and quote your ticket number 320856, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST The Dulux Team.Related Articles
The paint is thick, which I find making the spread and lack of the roller flicking paint everywhere to be very advantageous. It coats very evenly and smoothly. I believe lots of these reviews are people using cheap equipment or not following instructions. I used a 12 nap monarch roller, as per recommendations stating a 10 nap to be the minimum, do not use these cheap 5 dollar rollers or 10 dollar entire sets of everything. I think people need to use proper equipment and Learn the proper painting techniques before blaming the product.
Purchased in April 2020 at Bunnings Warehouse for $780.
Hi Conrad
Thank you! for such a wonderful review. We are thrilled to hear that you are happy with our product Dulux Wash&Wear Matt. If you have any further projects our Help & Advice team are always m...
- 6 reviews
- 3 likes
We bought a new house and decided to repaint the entire house. We went with Dulux as we perceived it as a premium brand.
All I can say is we are bitterly disappointed with the product performance.
Very poor coverage and walls needed multiple applications to get average results.
Ended up switching to another brand to complete the job. Thankfully that product worked extremely well.
Purchased in January 2020 at Inspirations Paint Physical Store.
We are sorry to see that you are not satisfied with the finish in your home, and we understand your frustration. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and quote yo...
Read moreur ticket number 296924, or you can private message us with your details and we will call you as soon as possible. We look forward to hearing from you - The Dulux Team.Find out how Dulux Wash & Wear Matt compares to other Paints & Varnishes
Know better, choose better.
Bought this product on brand and reputation for our new home and we have been left bitterly disappointed. Our professional painter who we supplied the paint to is proposing a re-coat in a colour-matched Wattyl matt because he's unhappy himself with the finish he's managed to get - the paint appears practically low sheen and any imperfections in the plaster scream at you. When he asks to do this at his labour cost because he's embarrassed in his own product then you know it's not just a tradesman blaming his tools!
Purchased in October 2022 at Mitre 10 for $175.
We are sorry to see that youre not satisfied with the finish in your home, Ross, and we understand your frustration. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and quot...
Read moree your ticket number 266927, or you can private message us with your details and we will call you as soon as possible. We look forward to hearing from you - The Dulux Team.Hi guys, I did make that call and your rep was quite surprised at the feedback and suggested possibly having a local store or rep contact me. I was happy to hear another side of the story but whilst t...
Read morehis has been going on I've had to keep the painter moving to finish the job ahead of flooring this week. The painter bought a colour match Wattyl matt as promised and I can't really argue with him seeing the difference in the finish. I grew up saturated by Dulux advertising and truly believed I was getting the best product on the market when I paid the premium for my dream home but I'll know for next time!Its horrible - magnet for marks and especially the Theatre black paint we used in the theatre room.
The Wash and Wear name is not suitable for these paints, the marks cannot be removed from the walls. we have used "white on white" for the walls and after a weeks there is marks on it everywhere. It is hard to clean these marks. We just moved into our new home and it is already looking old.
The Theatre black you are not even able to remove the marks that the kids of done to the wall. we will have to repaint the whole room. I will never recommend this colour.
Purchased in August 2022.
Hi Srinivasreddy
We're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice team on 132525 optio...
- 24 reviews
- 13 likes
came back to Dulux paint only because of Dulux paint consultant advise on colour and discount offered, I am very meticulous when it comes to prep work and using the best gear to paint with, so using Dulux note the following
Used white base tinted to an off white mix,
1 coverage power is useless, off white even over a pastel colour it will take three coats
2 finish is very poor, and found the only way to get this paint to lay down without blemish is to add 10-15% Floetrol to mix.
3 If you want to see how a paint company can screw up a paint mix try Dulux
Dont waste your time and money
Purchased in May 2022 at Dulux Trade Centre.
Find out how Dulux Wash & Wear Matt compares to other Paints & Varnishes
Know better, choose better.
- 2 reviews
- 6 likes
I have painted houses for 40 years. I pride my self on proper preparation and using the best application tools. I have recently painted a dwelling (bedroom,lounge, dining and kitchen for a client who simply wanted to change colour from a feature wall and Antique White. I personally wouldn't have repainted as the work was done very well by another painter about two years ago.The client chose Dulux Matt Vivid White all over. I have NEVER experienced such a disappointing effect. Despite applying the paint with a superior roller (ceiling and walls)...
Read more this product dried patchy all over. Enough time was allowed to dry before recoating. I will NEVER use Dulux again. The sad thing was I originally recommended Haymes Paint but due to time constraints we went for Dulux at the local hardware outletHi, we are sorry that you have experienced this issue, and the inconvenience this may have caused you, we would like to assist you please contact our Help & Advice team on 132525. Our operating hours ...
Read moreare Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm and Sunday 10am to 4pm AEST. Please quote Your Ticket Number: 163361 – The Dulux TeamThank you for your reply but I won't bother as I am using another more consistant brand.
- 2 reviews
Used the wash and wear Matt paint today. We redecorated our hallway and it was a pleasure to paint with. Painted over a totally different colour and the coverage was perfect. Easy to paint with, fast drying and the Matt finish is really good as it has hidden many imperfections in our walls. 2 coats resulted in a perfect finish.
Hi Lee, thanks for your feedback. We are glad to hear that you achieved the finish you were looking for. If you have any questions or looking at taking on another project in the future, feel free to c...
Read moreontact our Dulux Help&Advice team on 13 25 25, or talk to us through our live chat.- 5 reviews
- 10 likes
Unfortunately like many other reviews, I have also wasted a lot of time and money thanks to this product and have been left with poor coverage and streaky walls. I have quite a bit of experience with painting and have never had these issues before. I now have to spend even more on repainting the entire area as I can’t leave it the way it is.
Hi Mel, we are sorry to hear you are not satisfied with our product. We understand your frustration and we want to help you. Our Help & Advice team are available to chat with you. Please call us on 13...
Read more 25 25, so we can help with your project. Look forward to hearing from you Mel. The Dulux teamQuestions & Answers
Is Wash and Wear Matt suitable for trims; doors, wooden windows, architraves and skirting boards?
Hi Barb, thank you for taking the time to contact us with your query regarding Dulux Wash & Wear Matt! We would love to help! Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they...
Read more will be able to answer all of your questions! – The Dulux Team.can you please let me know the pros and cons for wash and wear matt versus professional matt? What would make someone choose one over the other?
Many thanks
Hi Dave. Thanks for your question. We would recommend Wash&Wear Matt for your home.The benefit is that it provides a truly washable and durable finish, especially in a Matt. This is really important i...
Read moren keeping your walls looking freshly painted for longer. And from an application perspective, both will provide a smooth glide with a roller and brush. If you have further question please feel free to call our Dulux Help & Advice team on 13 25 25. Good luck with your project.I want to adhere a decal to a wall painted with Wash and Wear. Can you tell me if it contains Teflon?
Best if you contact Dulux with that question.
Hi Sez,
Our Wash&Wear products do not contain Teflon however they are designed to be stain resistant so other properties in the product may prevent adhesion of your decal. An alternative product th...
Read moreat you could use is Dulux Professional Low Sheen. This product will give you a similar finish without the additional stain blocking.Get an answer from our members and Dulux representatives
Details
Category | Paints & Varnishes |
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Type | Interior |
Release date | Feb 2011 |
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Hi John
Read morect our Help & Advice team on 13 25 25 (Option 2), and quote your ticket number 507279, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – Regards, The Dulux Team.Thank you for taking the time to leave feedback on our Dulux Wash and Wear Matt Vivid White Paint. We are so sorry to hear this has been your experience and we would like to help. Please conta...