I really needed kind of these so I bought it. 4 times, because first 3 were broken out of the box. It worked almost 3 month, than needed to replace piezo . Replaced. After 2 weeks water stopped going away, no mist, no solutions . You can throw your money into the dumpster. Same result .

We purchased this humidifier to counteract the drying effect of our heater. The machine is easy to assemble and use. The cleaning regime is a little unrealistic as it requires you devote a significant amount of your time each week to maintaining the humidifier. Also a tad disappointed in the lack of a HEPA filter for the price of the machine. But all in all, it is the most attractive home appliance we own, and does perform its humidifying function in a sleek and quiet manner.

I originally gave this a bad review.
I blamed the machine for not working not misting all the time like it was doing on display in the shop.
This will only mist and use water it the himidity is below 70.
I have tested it and most definitely mists when humidity is below 70 if its higher than 70 is not mist nor use water.
Retailers need to make customers aware of this.
I bought thinking it would mist all the time. Complained and complained the machine was faulty .
I bought a little humidifer tester and check with google on the humidity when its not misting.
These are smart machines and work.
Don't buy of you are wanting a gan that mists all the time.

First time bought it last June and there was an error code and so it was sent back and repaired, used it briefly for a few weeks and the error code came back on and just sent back again. Have been trying to call them to check but the phone is always engaged or hold times are very long.

Update. Just got through at 1245pm after half hour on hold on 23/5. The case has been escalated to management apparently.

An atrocious product. I was actually really excited to buy this product and saved up to replace my cheapy one but this is so bad compared to it. First one had an f2 error (uv cleaner not working) and Dyson wanted nothing to do with me, wouldn't replace it and made me go back to Myer because I'd only just opened it. After Myer had to painfully wait on hold with Dyson (they used the same consumer hotline I used . Approx 30 min wait), Myer ordered me another humidifier in which came within the week (go Myer!). I have now had the product for less than a week and now the humidifier stops misting (set at 70%) after 2 minutes of humidifying and just turns into a very overpriced fan.

I am really not impressed dyson.

If you work in an air conditioned building and catch every cold that comes around, and are usually feeling like death warmed up, get one of these machines and stick it on your desk facing you, and suddenly you will be well again, and all the time. It is fantastic!