Great piece of modern technology. One wheel did fall off but Dyson customer service were great arranging the repair but the down side is it doesn’t roll the same as it did before. Great suction and always surprises me how much it fills up with dust. Very easy to use but if the cord was longer it would be a better product.

Have just purchased cinetic big ball multi head, the suction is excellent. Too good, as we have a job to push the head over our 5mm cut pile carpet. We have put the head back to minimum, but it is still extremely hard to push. Have you a solution, apart from buying a turbo head for $129.

I love the fact that I don't need to ever change the filters as it does not come with any. The no bag is also good making getting rid of the rubbish better. It is powerful and you can change the suction power to suit any floor. the amount of dust that came up after our first vacuum was unbelievable.

Purchased this vacuumed in hopes of using this on our hard floors and the one bit of carpet we have in the house. The muscle head tool is so hard to manoeuvre and I’ve given up on it. My wrist hurts after 5 mins of use as I struggle to use this head. I’ve read all the instructions and ways to adjust this tool and what a shame I can’t even use my vacuume cleaner it’s brand new and I just want to give up on Dyson all together.

A bit pricey but worth it. Its queit and have way more suction power than other vaccum cleaners i used to use.
Liked the big wheel design its easy to pull it and it really wont flipped to its side as they claim.
A bit small dust tank but still easy to empty

We bought a Dyson Cinetic Big Ball just over 18months ago. I have had a Dyson before & have been happy with it however this one, which we paid nearly a $1000 for is not worth half the money. It is very flimsy. It rolled over while I was vacuuming a few months ago & the big wheel fell off. Had to take it in to be repaired. When I empty the cylinder I can never get it to go back into place & have to wait for the man of the house to come home to fix it for me, therefore wasting valuable time & I don't finish the housework! I would NEVER have bought this had I known it was soo flimsy. I wouldn't recommend it to anyone, especially because of the price we paid for it. I would expect better.

Extremely happy with this vacuum! Have never owned an expensive vacuum and so glad I spent the money on my Dyson. Not too loud, suction is amazing and I couldn’t believe the dirt and dust it picked up from my fully carpeted house that my old vacuum had missed. Recommend this to everyone!

We love this vacuum, it is easy to manoeuvre and it has amazing sucking power! The stuff this vacuum picks up is incredible! All the attachments are wonderful though I don’t use half of them. My only fault is it is heavy to carry up stairs and the lead (like all vacuums) could be longer

The Dyson Cinetic Big Ball is the most efficient vacuum cleaner I've bought! The suction is amazing and makes vacuuming easy and fast! It is light and highly easy to manoeuvre, however it is quite noisy, nothing unusual for a vacuum though. My favourite feature on the vacuum is the multi floor button switch enabling me to vacuum on both my tiles and carpet with great ease and efficiency!

Vacuum cleaner has so much suction that I cannot push it over my carpet without straining my lower back tbe head needs rollers to enable it to glide over high pile carpets, I can only use it on my timber floors and tiles.
It does have a minimum switch on tbe head and a suction release grip key but even using these 2 the head will not move without significant pressure applied to push and pull it backwards and forwards.
Not a good design unless you are very strong.

We have a house full of animals.
This vacuum is perfect and gets dust, fur and dirt right out of the carpet. It’s very light weight and easy to manoeuvre. The vacuum was worth every cent and we have never had any mechanical problems with it. Friends have borrowed ours and then brought their own, they where so impressed.

Seriously! Best vacuum I’ve ever had!! Having no filter is amazing and so much better! Legit totally buy it ! More than worth the money and wouldn’t even bother with any other! I vacuum a lot! I’m
Very OCD And I have recently moved and it has worked on both the carpets

I've had my Dyson for two years now, and it still works as good as the day I purchased it.
It is easy to manoeuvre, quiet and the bagless function is great. The sucking power is amazing.
the only problem i've had is that the clip when you empty it and push the lid back, sometimes the lid won't close properly and you have to slam it shut.

I gave my older multi floor to my brother when I relocated interstate and purchased the new model multi floor. I loved the old model but I hate the new model. The dust bin doesn't shut properly and dirt and dust goes everywhere. The retracting bin doesn't close at all unless you press the red open button which is difficult to do. I was sent a replacement bin but still have the same problem. I want a refund! The new model multifloor is horrible! I hate it!

Needed a new vacuum cleaner and was not sure of what to get - so many options. Settled on the Dyson Big Ball mainly as it doesn't fall over. Was a very very good decision, just LOVE IT. It has great suction on all types of floors. I have carpet, tiles and lino in my house. It is really easy to empty and filters super easy to keep clean. Good range of attachments.