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Reviews

2.0

1,359 reviews
5
(163)
4
(147)
3
(83)
2
(93)
1
(873)
  • Product Quality
    1.6 (270)
  • Return Claim MadeYes (93) · No (226)
  • Shipping
    2.0 (150)
  • Used service as aBuyer (209) · Seller (73)
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Gina59

Gina59Mid North Coast, NSW

  • 46 reviews
  • 4 likes
  • Verified customer

Sellers are not based in Australia & ITEM to be sold NOT in Australia & seller can't speak English properly

published
Debbie

DebbieSydney, NSW

  • 3 reviews

Would not refund on item i did not receive

published

I had an account with EBay and purchased a remote for Apple box. I did not receive this item and did a complaint to EBay. What a waste of time that was. They would not over turn their findings because the seller said he sent it. I read reviews after this about the same seller and these people had not received their goods.
WoW EBay we must be all liars then. The seller must be the innocent one in all these cases NOT.

Freddy Farbuckle

Freddy FarbuckleSouth East Queensland, QLD

  • 15 reviews

E BAY TRICKSTER'S TRICKS

published

BEWARE THE E BAY TRICKSTERS! Those who use the Australian flag in their adverts on Ebay are often foreign crooks selling their rubbish which often is on the high seas, weeks away from the buyer. Rarely do Australian sellers use the flag. Another trick is with free post though it's not posted though couriered by the infamous Slow Way Couriers. The 80 character limit on feedback is to help the scammers, not the buyers. When the scammers get to a low review score total they change their E bay name & start all over again with 100%.Obviously Ebay is well aware of these scams but aid & abet them to ensure their commission.

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william

williamGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Promotion codes

published

A reduction of $200 was displayed under the bid now button. Press and get a code.
I pressed and god the code then I placed my bid to make sure I got the code. This was a 9 day auction, I won the auction and cake to enter the code and it did not work.
Contacted eBay and was told that it code of been a glitch lol, then I asked for manager and then got told that code had expired.
eBay know that the auction will end in 9 days so why put a code that will expire before then. They did not honour the code and now I am paying $200 more for an item.
Do not trust them. Code: PICK100



Sue L

Sue LBrisbane

  • 2 reviews
  • Verified customer

Buyer Beware

published
Trevor M.

Trevor M.Sydney, NSW

eBay provides little support for sellers by overcompensating buyers freedoms - Look elswhere

published
Joie

JoieSydney, NSW

Scam !!!

published

I purchased the catit cat water filler, this is copy! not real products and long time delivery, I commented after I receive my order........ I also received the bother emails., the sender requested me change the negative feedback to positive feedback! Don’t buy from this account #BESTSELLING 1010#

Adam

AdamSydney, NSW

  • Verified customer

I got fleeced

published

I got fleeced by a doctor (eBay username thing02),

Sold him a Dehumidifier with a Daily Moisture Removal Capacity of 600mL/24Hours 20% (at 30C, 80%RH) he opened a return request and said it was defective because it didn't remove 1100mL while he was having a shower with it I tried to explain to him that, that is well beyond It's capabilities but he didn't care so I ask eBay to step in (Big mistake) and they gave him a full refund without even talking to me and let him keep the item so I tried to appeal it and all I got was-

"After reviewing this case, we decided to keep the original outcome. We weren't able to grant your appeal because we determined the original decision was correct."

LuckyCountry

LuckyCountryAU

  • 9 reviews

Customer support failure

published

I ordered a set of laser printer toners which I never received. The delivery address was my PO Box. Sender claims goods were sent, claims a card was left & has refused to refund my purchase price. Ebay was totally useless in either getting the item resent or getting me a refund. They say how you are protected but when it comes to the crunch ebay just fobs you off & leaves you to hang out to dry! Very disappointed.........

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MrsThrifty

MrsThriftySouth East Queensland, QLD

  • 55 reviews
  • 4 likes

Found it almost impossible to change credit card details. So I quit.

published

What a god-awful website ebay is, when it comes time to updating new credit card details! I spent more than half an hour, trying to do it on my phone. In the end, I was unable to do it, gave up in total frustration, & deleted my account. If online businesses can't provide someone like me (who is tech challenged), with an easy, simple, menu to navigate my way around, then I don't bother with them anymore. Simple as that. I had great delight in deleting my account. I did this with Netflix, too. And I'll do it with others. In this day & age, how hard is it to provide customers with easy, user friendly, interfaces? I'm going back to bricks & mortar shopping. And if I can't find what I want that way, I'll go without.

AP47

AP47Hobart

  • 44 reviews
  • 1 like

eBay are incredibly difficult to deal with and don't honour their promotions

published

eBay removes negative feedback left by buyers

published

I have left greengadgets negative feedback for 2 items and eBay has removed my feedback. I also noticed that other negative feedback gets removed. Green gadgets are dishonest they sell faulty products. eBay is supporting dishonest sellers. I left negative feedback instead of getting a refund because I was not at all happy with the sellers lies. They state that every device is rigorously tested before selling if that was true I would not have received a faulty device. Another device was sold with a battery that did not perform well and did not hold charge for a full day with minimal use iPhone 6. Avoid eBay as the whole feedback system is corrupt as eBay removes most negative feedback.

Zac S

Zac SGreater Melbourne (Outer), VIC

  • 15 reviews

Seller account suspended because scamming buyers claim short.

published

Ebay is the most disgusting and unlawful online marketplace together with Amazon. They steal your money and give it away to fraudulent buyers. If you refuse to go along with making scammers happy, they silently shut you down. This is similar to mafia operated enterprise. My account was shut down because few scammers reported me falsely to Ebay about not refunding them but they received the goods. Don't use Ebay whatsover.

Paid for item and never received it

published

Warning, do not buy anything from SPORTGOGO on ebay. they took $118 of my money for an item that was never delivered. They are stonewalling me now, ebaypaypal wont help.

Tyronie b.

Tyronie b.

  • 2 reviews

Scammers supporting scammers

published

Was offerred a refund by a seller on the 14th a week after the item didnt turn up. I accepted and asked for the refund earlier anyway and then the seller sent the item on the 17th without giving a refund and Ebay staff will not give the refund and say I have to accept it.. Ebay staff are just as illogical and will lie and scam you just like the chinese sellers on here that pretend to live in Australia. I will never use Ebay again because they support lying and scamming people.

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Gazman

GazmanNorth Queensland, QLD

  • 2 reviews
  • 1 like

Poor Quality Item.

published
Con G

Con G

  • 2 reviews

Site full of scammers.

published
Kapa

KapaGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

Seller scammed me and ebay won't do anything

published

eBay won't do anything because it's past 30 days. I have contacted Google regarding my Google Pixel I purchased from Ebay seller big_yard who stated it was "New and sealed". It was sealed, however, I found through Google customer support that the device was in fact out of warranty before I purchased it, so clearly it had been used. The seller won't respond.

eBay previously said they would contact the seller and urge them to respond (this was about a year after I purchased the product) and when I contacted eBay again to tell them I haven't received a response, they told me they won't do anything.

Connie

ConnieGreater Melbourne (Outer), VIC

  • 5 reviews

eBay STALL SALES Unless you are MASSIVE Store!!!

published

eBay stall sales to sellers i have never seen this in my life, you could make 100+ sales a week only a year or so back NOW lucky if you see one sale in the week. ABSOLUTELY DISGUSTING eBay why? if we don't make sales you dont make money! We will need to close now cant make money on one sale a week.
HOW can eBay NOT see NO sales to sellers is NO Fees TO eBay? Dumb! Now we have a ton of stock we can't sell. I wonder how many are affected and have no sales?

sailorsam

sailorsamSydney

  • 14 reviews
  • 4 likes

eBay designed by morons

published

Who ever does system design for eBay should be shot.
They ask you to leave Feedback for bought items, then expect you to sign in to do it, when you are already signed in!
Unbelievably stupid.

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Questions & Answers

olivera

oliveraasked

what was everybody experiemce buying mobile phone on ebay is it safe or is better to stay away

2 answers
micheal
micheal

all you really need to do is have a look at the all negative reviews about the scams & make up your own mind

Althom
Althom

Buying anything on eBay is a risk. It's full of scammers.

Marie W.

Marie W.asked

Has anyone had messages from eBay asking for credit card details for a item that was never purchased.i have never brought anything off ebay

4 answers
Fire4FX
Fire4FX

Sounds like a phishing scam. You can usually tell if you've opened the email & the reply email address looks like random text & appears dodgy.

john smith
john smith

its a scam its been going on for a while

Julian
Julian

Dodgy scam, a bit like eBay really. Used to be good before the scammers took over .

Len1010

Len1010asked

Why does E-bay mark items as being delivered when tracking clearly shows the items being in another town?

3 answers
Len1010
Len1010

Why does E-Bay show items as being AUSTRALIAN STOCK when they come from China.

lovemyhome
lovemyhome

It's not eBay that marks it Delivered, it's the courier. eBay just shows you what online tracking says.

Julian
Julian

@ Len1010,
Tax avoidance scam to save the 10% GST which applies to products sent from overseas, eg. from China as well as taking advantage of low postage charges. If you take a look at Aus Post domestic charges you quickly realize that expecting to buy an item for under 10 bucks locally with free delivery include is not realistic.
With most Chinese made products Aust based sellers either buy in bulk from Alibaba and try to compete with Chinese based sellers or for low volume items they order from AliExpress and item is shipped directly to you.
May as well cut out the middleman and order directly from China. ;-)

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