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Reviews

2.0

1,359 reviews
5
(163)
4
(147)
3
(83)
2
(93)
1
(873)
  • Product Quality
    1.6 (270)
  • Return Claim MadeYes (93) · No (226)
  • Shipping
    2.0 (150)
  • Used service as aBuyer (209) · Seller (73)
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Lax

Lax

  • 2 reviews

Dodgy sellers, giving wrong locations and information on product

published

I had bought on mask $37.56 as it was told that it will be reached in 2 days from NSW,Australia. The product infact was chinese and was coming from china. After almost a month, product did not reach.
Seller is <<dreamy_astele>> . Please do not buy this . There is lot of misleading information from this seller.

Zars Dale

Zars DaleMetropolitan Adelaide, SA

  • 21 reviews

Asians bulk buying & selling on eBay at inflated prices

published

Asians are buying up in bulk and selling cleaning items plus other things on eBay at huge prices. I.E Glen 20 can bwt 30-86 a can. This should be stopped by eBay, but they just want the fees so are letting this happen. So disgusting I am lost for words.

Alex W.

Alex W.Sydney, NSW

  • 5 reviews
  • Verified customer

Been good for years

published

I’ve used eBay many times over the years and have generally had a good experience. I’ve had a couple of small low value items arrive that have not been as described, but on raising a dispute through eBay they have me an instant refund without having to return the item.

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Jodes

JodesWestern Australia

  • 6 reviews

No responsibility, no action on dodgy sellers

published

Oh the number of times I got scammed because let us be candid, sellers BUY reviews now with bribery. And each and every time, eBay says 'oh yes, there are consequences for these sellers' and yet weeks, months later those same dodgy sellers are still trading as normal. eBay would be a great and safe place to shop if only they did actually hold the bad ones accountable. Instead, they just simper and promise consequences where there are none because what matters to eBay, in the end, is them getting their fee cuts.



Sam

Sam

  • 2 reviews

Poor conduct on behalf of eBay by encouraging the sale of hand sanitiser and toilet paper

published

Despite the global panic and shortage that hits the vulnerable first, eBay is contributing and profiteering from this unfair price gouging. Hand sanitiser and other items are sold at x10 the price. They claimed that they had stopped new listings of these products, but hey just look at the screenshot.

Melba A

Melba ASydney, NSW

Allowing people to sell toilet paper in Australia during these strange times is disgusting

published

Those of us that live in Sydney, Australia right now has seen and experienced first hand the insanity that is our current toilet paper famine. It sounds absurd but it is a reality and this tissue is of importance to all. But you’ve got these fool hoarders who have decided to sell a pack of toilet rolls on EBay and the ridiculous and offensive part of it is that the EBay platform has allowed the vermin to capitalise on it, whilst others truly suffer to source “dunny paper”
Well done EBay, you are useless and to the sellers of toilet paper,I hope your homes flood and your toilet paper stash is destroyed

Marc

Marc

  • 4 reviews

Seller friendly not buyer

published

Dont use ebay. Seller friendly not buyer. Even seller send purchase lately there is not much buyer can do. Use amazone. Ebay failed manage btw seller and buyer. If they closed case there is not much buyer can do. And they dont even explain about their decision. If they say I wasnt wrong you are not allowed refund or something. That's is all. You can easily lose your money.

Belinda T.

Belinda T.Sydney, NSW

  • 2 reviews

Sellers can have genuine negative reviews deleted by Ebay

published

Bought item from Ebay over a week ago but the item never arrived. I left honest 1 star experience rating because it never arrived. Seller was able to get eBay to delete it because she has a 'good rating'. Wasn't able to complain either or repost. Im sure most people would say not receiving your order is a terrible experience. Ebay is fraudulent!!

Snuppy

SnuppySouth East Queensland, QLD

  • 4 reviews

Satisfied customer since 2003

published

EBay is my go to spot for all my online shopping. I love the ability to search for something locally or from overseas. The rating system for sellers is accurate and a good incentive for sellers not to be dodgy. If I ever run into a problem eBay's got my back, especially if you use PayPal to pay. I recently signed up to be an eBay plus member and it is well worth the money in postage savings and exclusive discounts. EBay even has a phone number where you can call and speak to a real person if you have to. I've used eBay as a seller and had my own personal online garage sale. They even take care of the postage costs where you just print a label and they charge your Paypal account. It really doesn't get any easier than that.

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Rob S

Rob SSydney

  • 3 reviews
  • Verified customer

Ebay and seller in CAHOOTS! THIEVES. Would not refund on item not received!

published
Melanie R.

Melanie R.Wide Bay-Burnett, QLD

disgusted in ebay

published

I am disgusted in ebay for allowing sellers to sell products (toilet paper) at inflated prices....
These prices are disgusting and ebay your responsible for controlling peoples madness and taking advantage of people who know, know better..... Disgusted in you

GrillaBBQ

GrillaBBQBrisbane

  • 25 reviews
  • 4 likes

eBay profits from coronavirus

published

eBay is allowing people to sell products at highly inflated prices that exploit the old and the infirm due to fears around the coronavirus I have deleted my account and will never use these people who are devoid of any humanity.

Vck

Vck

  • 7 reviews

eBay 10% final sale commission rip off

published

eBay was great at the beginning because there was no competitors and we did not care much of their final sale commission of 10% but it has been two decades and there is so many other advertising platforms now but eBay still charges 10%, eBay free insertion fee means nothing.

mike

mikeWANNIASSA

  • 32 reviews

They try to charge for items you didnt sell on eBay

published

I got a statement from eBay and i was shocked to find they were charging me for items and postage for things i withdrew from the site. I have given up trying to contact them and point out their mistake, they dont care and just keep sending me threatening emails, if i dont pay i will be suspended, so suspend me i dont care. You used to be very good, but now your just greedy like all the rest and dont care about people who once trusted you.

Sam

SamAU

  • 3 reviews

eBay unhelpful and untrustworthy

published
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Bob

BobSydney

  • 4 reviews

Good on buyer protection but Lots of dodgy sellers

published

Ebay is a good platform I think compared to other online stores, except Amazon. I only rate Amazon better due to their rating system on products every seller sells. In contrast, in ebay most items have no review or rating, therefore lot of them are very poor quality. Lot of sellers are dodgy here as well, saying the items are locally shipped whereas actually from overseas and most sellers are from China based.

Ebay provides option to pay through Paypal and other systems which is better compared to Amazon. I had no issues with items and customer services from Ebay. In fact, the customer service is very good once you raise it properly.

Nancy S.

Nancy S.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Disgraceful customer service

published
Prasun

PrasunGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • Verified customer

Biased marketplace managed by Inefficient people. Rob both buyers and sellers money through all possible ways.

published

To the buyers and sellers...avoid them and promote local marketplaces. Most of the people who work there dont even know what they are talking about. Complete waste of time and money.

Kathleen7

Kathleen7AU

  • 6 reviews

There are better places to buy and sell.

published

In my experience (member 17 years), trying to contact eBay is like butting your head against a brick wall. It removed my right to give a seller (positive) feedback for no reason I could fathom. The item was bought mid Feb. 2020 and received ten days later. Alarming the arbitrary control this foreign organisation exercises - over buyers in particular.

ZERO stars - Thieves!

published

ZERO stars - Ebay charges you wild amounts for selling small items! They will charge you months later!

Save your money and stick to selling on other free and fair websites such as gumtree and facebook

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Questions & Answers

olivera

oliveraasked

what was everybody experiemce buying mobile phone on ebay is it safe or is better to stay away

2 answers
micheal
micheal

all you really need to do is have a look at the all negative reviews about the scams & make up your own mind

Althom
Althom

Buying anything on eBay is a risk. It's full of scammers.

Marie W.

Marie W.asked

Has anyone had messages from eBay asking for credit card details for a item that was never purchased.i have never brought anything off ebay

4 answers
Fire4FX
Fire4FX

Sounds like a phishing scam. You can usually tell if you've opened the email & the reply email address looks like random text & appears dodgy.

john smith
john smith

its a scam its been going on for a while

Julian
Julian

Dodgy scam, a bit like eBay really. Used to be good before the scammers took over .

Len1010

Len1010asked

Why does E-bay mark items as being delivered when tracking clearly shows the items being in another town?

3 answers
Len1010
Len1010

Why does E-Bay show items as being AUSTRALIAN STOCK when they come from China.

lovemyhome
lovemyhome

It's not eBay that marks it Delivered, it's the courier. eBay just shows you what online tracking says.

Julian
Julian

@ Len1010,
Tax avoidance scam to save the 10% GST which applies to products sent from overseas, eg. from China as well as taking advantage of low postage charges. If you take a look at Aus Post domestic charges you quickly realize that expecting to buy an item for under 10 bucks locally with free delivery include is not realistic.
With most Chinese made products Aust based sellers either buy in bulk from Alibaba and try to compete with Chinese based sellers or for low volume items they order from AliExpress and item is shipped directly to you.
May as well cut out the middleman and order directly from China. ;-)

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