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ivo5255South East Queensland, QLD
- 2 reviews
- Verified customer
That's What I Call Service!
I recently purchased four Eglo Bondi ceilings fans from The Lighting Superstore at Helensvale (a business I also highly recommend) unfortunately a short time after install one of the LED fan lights stopped working. I went back to the retailer who called the manufacturer (Eglo) who then emailed me direct a warranty form. I emailed the warranty form along with my receipt and electrician's certificate back to Eglo on Tuesday; They responded on Wednesday to tell me they would send me 4 new light kits and fitting instructions (even though only one ...Read more
was showing a fault) and I received the kits on Thursday. On Friday I installed the new kit in a few minutes and my problem was solved. Very prompt, polite and effective communication which resolved my issue quickly and easily. The fans are great too; easy to install, good air movement and quiet with dimmable led light at a reasonable price. Thank You Eglo.Similar opinion? Write a review on ieatwords.com.au!
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