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3 questions from our users

Glenn M.

Glenn M.asked

453L Bottom Mount

Why are public questions to Electrolux seemingly being sent to product reviewers to answer? Why do you only have 2 year warranty on your fridges when Australian consumer Law has reasonable expected product life regulations? Most people expect 10 to 15 trouble free years out of a fridge. My fridge failed within the warranty period, but by the time i got back to the store it was outside warranty period and was told as it is now out of warranty we can't help.

2 answers
Brenda
Brenda

Was happy to answer a fellow consumer’s question. Previously had a larger bottom freezer Electrolux fridge which I loved & was trouble free for more than 10 years. Had to move & had to buy smaller fridge. As I had been more than happy with my previous Electrolux bottom mount fridge, decided to buy the same brand. My old fridge I gave to a family member as a second fridge. It is still working well & must be getting up to near 15 years old. Hope this answers your question.
Sorry to hear bout problem with your fridge.

Glenn M.
Glenn M.

Defrost element has now failed a second time. Food in fridge spoiled a second time. Under four years old. Not happy.

Bill

Billasked

453L Bottom Mount

Why has this fridge been replaced

1 answer
Brenda
Brenda

Hi Bill, not sure what your question is asking. I did have an Electrolux 519 litre fridge previously which I gave away to my step-daughter to use. I have downsized (due to the fact I was widowed) & am now living in a Retirement Village. My previous fridge (which I was really happy with) did not fit the opening. It has meant I have had to purchase the smaller Electrolux fridge which I am really happy with & the inside layout is more than enough for myself & the dog.
I hope this answers your question.
Brenda

Alberto6439

Alberto6439asked

EBE4507SA (Stainless Steel)

Do you need a power surge protection for this fridge ???

3 answers
Lightness
Lightness

I’m not sure what you mean. I live in an urban area and the fridge works using grid supplied power. I cannot speak for off the grid power. This is a question best directed to the manufacturer.

Alberto6439
Alberto6439

I live in a building right in the city but every one said you need a power surge protector in case of a power spike because that might blow up the fridge logic board so should I get one or not ?

Electrolux
ELECTROLUX ..Electrolux

Hi Alberto,
Julie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Julie.
Thanks,
Julie

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