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Reviews

4.1

120 reviews
5
(83)
4
(14)
3
(0)
2
(1)
1
(22)
  • Product Quality
    4.7 (67)
  • Return Claim MadeYes (3) · No (76)
  • Job Satisfaction
    4.8 (75)
  • Warranty Claim MadeYes (1) · No (81)
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Laura

LauraSydney, NSW

Love the new look !!

published

Loved the service from picking the fabric to measurements and installing .
The curtains and Roman blinds look great and the service was as promised .
Would recommend if looking to update .

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Amanda S

Amanda SSydney

  • 4 reviews

Professionalism at its best

published

From the moment Dave arrived I knew my home was in good hands. He was courteous and took the time to confirm with me that he had all the products I had ordered. Furthermore, I was really impressed with his level of knowledge and razor sharp attention-to-detail. Thank you Dave!

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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Dawn

DawnSydney, NSW

Love my shutters from Empire.

published

Great from start to finish. Brian measured and installed and he was brilliant. Quick and professional. They have made s huge difference and we love them. I would recommend them

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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Great job

published

Im very happy with empire. The new shutters look great.the service, attention to detail, cleanliness, prompt delivery, installation was all very professional.. thank you! I will recommend them to everyone



Return Claim MadeNo
Warranty Claim MadeNo
Sue W

Sue WSydney, NSW

A classy update

published

Empire were helpful in store. They turned up on time for the measure, check measure and install. They were knowledgeable and friendly. We love the look of our new shutters. I would recommend Empire without hesitation.

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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Service

published

Very easy to navigate. No problems with post purchase and communications. I did not install it myself. Installation team were wonderful. Perfect service, no problems what so ever . Thank you so much

Product Quality
Job Satisfaction
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Ghias Arif

Ghias ArifSydney, NSW

Really impressed with the service team and the overall crew from order to installation.

published

I had a wonderful experience dealing with Empire. Best price, on time delivery, friendly staff and very experienced. I will recommend them to every one any day! A-star five star!

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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Julienne

JulienneSydney, NSW

  • 2 reviews

Great product and service

published

The service from the outset has been great and every member of the team through the process has been wonderful to deal with. We had electronic blinds and awning installed.

Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo

Perfect job done. Wont find better anywhere, we tried

published

Ali looked after us must of the time. Met our needs, very helpful, delivered on time, old blinds removed and discarded by you. Price fantastic. Had our whole house done with them. Would definitely recommend. Cannot speak highly enough of them.

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Great service

published

We were very pleased with empire blinds. They were professional and courteous with great customer service. we had some issues with our window being a difficult shape but the installers managed to fit it in perfect.

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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Great company, very pleased!!!

published

I am very pleased with empire blinds from start to finish. They have been professional, courteous and great customer service. Im also very happy with the final product, it looks great. Would definitely use again and highly recommend giving them a go.

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Steve K.

Steve K.Sydney, NSW

Good Range

published

We are having a few small issues with one of our automated blinds not coming down correctly which we are told will be resolved soon and are waiting on a technician to attend.

Return Claim MadeNo

Our beautiful shutters

published

We have just installed Empire shutters and they look beautiful. Our installer was terrific and informed us of a mistake he made which wasnt too bad anyway. The process was a bit tricky as they had to measure twice and were a bit confused with what we wanted . However, they were really onside to sort the problem out. Very happy with result

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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Dee

Dee

  • 2 reviews

Great product. Excellent service

published

Empire offered a good product at a competitive price for exterior folding arm awnings. Service was efficient with delivery & installation within the timeframe give. Happy customers. Looking forward to summer in the shade

Great window

published

Did a good job on installed plantation window. Good quality material. It will be even better if the window panel was made from the begining according to my request of being made to 50/50 opening panel instead have to cut manually by the installment guy.

Product Quality
Job Satisfaction
Warranty Claim MadeNo
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Can't believe that the place looks so different

published

OMG should have done it sooner. Makes the house look so different and so much bigger. Service was good but needed to wait a while for installation but was worth it.

Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
Graeme Liddell

Graeme LiddellSydney, NSW

  • 2 reviews

Look great

published

Service exceptional. From the measuring to the installation I was kept informed and on the day of delivery the timing was spot on . Ali and Rubin were both professional and polite. All old blinds taken away.

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
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excellent

published

it is just what I expected
I liked the new look of my first blind order so I put down the second order
it did take few weeks to complete the job but it was worth to wait

Product Quality
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Chi T.

Chi T.Sydney, NSW

Great service

published

I really appreciate the service it provided with that reasonable price.The whole procedure starting from quoting to installation is so well organised.The quality of product and work is great.I especially thank David (The Installer)of his skilful work and politeness.I highly recommend this enterprise .

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Yep the guy Were great !

published

Helpful, friendly no fuss . Happy with result and service I would recommend to others . Took time to get the job done right and make sure I was happy . Good job

Return Claim MadeNo
Warranty Claim MadeNo
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