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Good service
Good service, was fast and prompt with the queries. Staff member was friendly and knowledgeable. I will go back next year and year after. Best tax agent with good service.
1 comment
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rebecca c.Illawarra, NSW
- 2 reviews
Life's a breeze with Etax
This has been such a relief as I haven't been able to get to a store fantastic step by step process and.all in the comfort of my own home love it!
1 comment
EtaxEtax Accountants
Thank you for the review and for choosing Etax! We're happy to hear we could help make lodging your return so quick and easy!
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great service
I wish I wouldve done it before and avoid myself a lot of problems and fines. This is much easier than I thought and stress free.
Thank you so much
1 comment
EtaxEtax Accountants
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Perfect
It was actualy easier thsn i thougjt i got threw this app easy im surprised and releived im really amazed on the outcome thanx mytax this year my refund should be very close to accurate
1 comment
EtaxEtax Accountants
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RobbieNorthern Region, NSW
I found it so easy
It was so easy to lodge an easy reliable service no stress when filling it out.
Reviews your return and corrects any mistakes that you might make ??? Its the best a very safe and fast.
1 comment
EtaxEtax Accountants
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ChommaneeSouth East Queensland, QLD
HAPPY HAPPY
This is my first tax return in Australia. You make it easy for me, thank you. I was nervous to not make mistake but I think all was good, thank you
1 comment
EtaxEtax Accountants
Thank you for the review! Our accountants will review you return and let you know if they think you may have missed anything you can claim!
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E tax are fantastic
That are so fast and no hassel with getting your refund there fantastic I have all my friends use them its safe and fast there trustworthy people that take care of u
1 comment
EtaxEtax Accountants
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Kym YeowardPalmerston, NT
A very good product - but taxpayers with complex returns might like an option to use the Classic return format instead
It's an easy-ro-use and reliable service, where an accountant reviews your return and corrects any mistakes - plus spotting any missed deductions. What I really like is that it's then reviewed again by a second accountant - so you can really trust it. They reply promptly in writing to my queries - within 24 hours, via a secure message portal. Just one thing - self-preparing taxpayers with more complex returns - e.g. a sole-trader business - might like an option to use the Classic tax return instead, as it makes it easier to compare the items on the Business Schedule, with their own profit and loss statement from their accounting system. Have used ETax from ETax Accountants for 5 years. From Kym Y in Darwin (Palmerston).
1 comment
EtaxEtax Accountants
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Danielle JacobsenQueensland
Great service
I didn't know this internet website service existed. Made my return so much easier and was affordable. I liked the fact that it gave me options to choose from and not have to worry about all the paperwork.
1 comment
EtaxEtax Accountants
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NatalieGreater Melbourne (Metropolitan), VIC
Fast and easy online service!
I hadnt done my tax returns in years and was very worried about doing it finally.I received. within a day my returns were finalized online and i received my refunds within a few days. The online submission was very quick and easy for me and will use every year now. Very happy. Thankyou
1 comment
EtaxEtax Accountants
Thank you for the review and for choosing Etax! We're happy to hear we could help make lodging your return so quick and easy!
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JamesGreater Melbourne (Outer), VIC
So easy
Really simple and helpful. Staff were quick to answer any questions. Step by step, can add any new claim. Hopefully it all went to plan. Great way to submit tax return.
1 comment
EtaxEtax Accountants
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Thanks etax
Helped me sort my ex employer and what steps to take to get what was owed to me hopefully Ill get my late tax returns soon thank you etax I appreciate it
1 comment
EtaxEtax Accountants
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Benno
- 2 reviews
Etax way to go
Live chat is so helpful and prompt, i didn't understand something so they sorted and fixed the issue for me. This all o have to say but you want 30 words i dont have 30 words this is all i wanted to say, live chat is great.
1 comment
EtaxEtax Accountants
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HemiCentral Queensland, QLD
Too easy
Tech friendly..peace of mind and easy question to answer .. somebody who made on line tax return so much easier and without the hassle of guessing..so much easier than I thought
1 comment
EtaxEtax Accountants
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Beverley RNSydney, NSW
I like how I can work at my own pace.
I like Etax because I don't have to complete it all at once if I don't have to. I also like the fact that if I have any questions, there's a great chat line to help you.
1 comment
EtaxEtax Accountants
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Easy My Gov tax return
Simple and quick, good explanations with good help Responsive interactions and support
Very simple entry procedures
Some details seem superfluous but the ATO works in mysterious ways
I assume that all inputs are correct but no feedback except for differences to previous return
1 comment
EtaxEtax Accountants
Thank you for the review! Our accountants will review you return and let you know if they think you may have missed anything you can claim!
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Found it very simple to follow instructions... first time user.. very happy..
Was very simple to follow..directions were easy to follow...directions we"re very easy to follow..first time doing it myself & you made it very easy to follow what l was supposed to do..th asnk you
2 comments
EtaxEtax Accountants
Thank you for the review! We're happy to hear we could help make doing your tax return that little bit easier!
Everything was so easy to follow... saved money on getting it done by an agent...So thank you...
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Paul H.South East Queensland, QLD
Great not having to worry about my tax return, being notified .
Didn't think I was up for a tax return but etax kept notifying me that there was income and I finally got to finish the return. Thankyou for etax persistence on the matter .
1 comment
EtaxEtax Accountants
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rockyrabbitSydney, NSW
First time user
Easy to use step by step instructions etc definitely easier than attending an in house tax agent as i have in the past hopefully entered all required info good to have online accountants to help me if not
1 comment
EtaxEtax Accountants
Thank you for the review! Our accountants will review you return and let you know if they think you may have missed anything you can claim!
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LoriTasmania
Amazing
Quick free of charge service, perfect for full time workers or mothers who dont have time as a luxury, it took me less than 5 minutes to complete. Blown away
1 comment
EtaxEtax Accountants
Thank you for the review and for choosing Etax! We're happy to hear we could help make lodging your return so quick and easy!
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Questions & Answers
Bentley R.asked
I did an amendment, and it told me I have to pay an extra $44 to make a claim of $2023. What’s the $44 for if it’s not guaranteed if I’ll get the $2023? Or am I wrong?
1 answer
EtaxEtax Accountants
Hi Bentley - thanks for getting in touch.
An amendment or Amended Tax Return is a second tax return lodgement where we send a new tax return to the Australian Tax Office letting them know the original return was missing some information. We do have a fee of $44 for this service which helps to cover the costs associated with preparing, checking and lodging the Amended tax return to the Australian Tax Office.
With regards to the additional $2023 you'd like to add to the tax return. Assuming it is an additional deduction or income missed off your original lodgement, the ATO will add that amount to your tax return and then re-calculate your tax refund based on the additional information being included.
We can give you a specific estimate of how much additional refund you'll receive by adding that $2023 to your tax return prior to lodgement so you can decicde if you wish to proceed. Please just send us an email to [email protected] with your full name and the email address you registered with. We'll then be able to find your return in our system and give you some more specific information.
Kind Regards,
Etax Accountants
Lawrenceasked
My tax file number please
2 answers
To log-in to your ETax files; you can use your email address, your ETax user name or your tax file number (TFN), Note - you don't have use your TFN if you don't want to - e.g. for privacy reasons.. You can create your own password.
P.S. I am an f ETax client - not an employee.
EtaxEtax Accountants
Hi Lawrence,
Unfortunately for security and privacy reasons we're unable to give out a Tax File Number, but there are a couple of options available for you to find it:
Log in to your Etax Account and open up a past tax return - you'll see it as the first field there
If you're unable to login then one of the following options should help:
- Look on your old PAYG or payment summary
- Look at an ATO document you received previously
- Ask the Payroll or HR department at your work
- Phone the ATO on 132861 (get all your ID ready first, because they will ask)
We're sorry for any inconvenience caused by not being able to give it out to you directly - please let us know if we can help any further.
Kind Regards,
Etax Accountants
Bekasked
Why isit that it's says on ya dam website hat if income isonly centrlink benifits no free applied but thee bkidy was mate u scammers dogyy n i think the tax board/ irs should be contacted. You guys at etax cn just murlipulate customer s just take more then u should u guys sont even so any work actually u scammers i waamt my money as i was charged more then i should of been
2 answers
Sorry Bek
I can barely understand your version of the English language.
I don't feel I am qualified to help you.
EtaxEtax Accountants
Hi Bek, we're sorry to hear the fees you were charger were higher than you expected. We do aim to make the fees you are charged as clear as possible before you sign your return. We want to make sure you were charged the correct fee and would like to review return. Could you please send us a private message or email to [email protected] with the email address you registered with so we investigate further?
Our Etax returns start from $69.90 for more info please see: https://www.etax.com.au/etax-fees/ Additionally if you have chosen to pay nothing up front we deduct our fee from the refund when it's issued by the ATO. If you have chosen this option there's an extra $27.50 processing fee involved.
We hope this information is helpful.
Kind regards,
Etax Accountants
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EtaxEtax Accountants
Thank you for the review! See you next year!